Shauna is our Office Manager at SERVPRO of Marina Del Rey /Westchester / El Segundo with 6 years experience. She is highly proficient in our software programs and keeps the office running smoothly and professionally. Customer satisfaction is a focal point with Shauna even as she is an exceptional communicator with our office staff and production personnel. Schedules are maintained because of her careful coordination of paperwork filing and her attention to detail. Shauna is an avid crafter, but Family and God come first. Her great joy is spending quality time with her family even as she is greatly concerned about the 4 million people who die prematurely from cancer related issues each year. Call Shauna for questions or concerns at (310) 395-9050.

Veronica is our Adminstrative Assistant at SERVPRO of Marina Del Rey /Westchester / El Segundo with 17 years experience in the restoration industry. She is IICRC-certified as a WRT, water restoration technician and as a FSRT, fire & smoke restoration tech. Her hands on experience gives her an advantage when she came to work inside our office for the last 12 years. Veronica knows first-hand the need for, and the importance, of total customer satisfaction. She enters data into our programs, helps with scheduling, and internal file quality reviews. Veronica is a terrific multi-tasker because she is a carpooling mom, translator of documents, a certified medical assistant and also a phlebotomist. She still finds time for party planning and decorating along with enjoying outdoor activities. We are glad to have her in our office.

Mary is a key team player of our SERVPRO of Marina Del Rey /Westchester / El Segundo franchise. She is our Accounting Clerk who has 18 years of experience in this field. She is well rounded with accounting course experience and SERVPRO software proficiency to keep the books balanced. With Mary the numbers always add up. She enjoys cooking, watching sports and going to church.

Luis is a crew chief at SERVPRO of Marina Del Rey / Westchester / El Segundo and brings an impressive experience level he has developed over 17 years. Through SERVPRO and IICRC training and courses Luis is proficient as an ASD-Applied Structural Drying Tech, WRT-Water Restoration Tech, and in Bio-Hazard Recovery. He is hands-on working with, and training his crew. Luis enjoys helping our customers achieve total satisfaction with our efforts. He also spends time helping and coaching a girl's Under-8 soccer team at the local AYSO Hawthorne Region 21 center. Luis plays soccer when he is not training and coaching his fellow SERVPRO teammates or the girls' soccer team.