This past weekend, an AC repairman discovered a leaking pipe under my house. My home warranty company sent out a plumber who turned out to be one of the rudest and laziest people I've ever encountered. He claimed there was "a lake of water filled with flies" under my house, refused to go under my house to find the leaking pipe, let alone fix it, and told me I needed to go buy a bag of lyme and crawl under the house and throw it everywhere myself. Because he claimed the underside of my house was filled with water and unsanitary, the home warranty company told me I had to remediate the standing water under the house before they would have a plumber back out. I then called SERVPRO. I am very familiar with their company through my line of work. They sent Oscar and another gentleman whose name I am forgetting (it may of been Gerald, I feel terrible for not remembering.) Almost instantly they found that there was no standing water under my house, no flies, and the structure of the underside of the house was also dry (I have a raised foundation.) Not only this, they identified where the leak was and confirmed the lazy plumber from only three hours prior could have gone under the house and fixed the pipe. Oscar also took photos of the pipe and emailed them to me so I could show my next plumber and the home warranty company. Having them come out to my house and tell me the truth of the matter was such a huge relief for me, and it was such a pleasure to have such professional gentlemen on a service call. Should I ever need help with remediation again, SERVPRO will be the first call I make.

We had ac leaking issues and these guys were recommended to get rid of the mold/decay for our walls. So far they are super nice and doing a great job! We had to reschedule due to issues with our schedule and they were very understanding.

Today was the first day and they did a great job of taking the cabinets off and opening up the wall. They taped/plastic-ed/boxed up everything and have been very thorough and professional. Ill update the review once they are done, but so far so good!

You did a fantastic job! Thank you!

The team was great, very professional and detail oriented. I highly recommend!

SERVPRO was amazing. Leticia was wonderful in helping me out and very patient with me since I was unfamiliar with the process. Was responsive and always available.  Everyone was great! Highly recommend.

We recently had a water damage in our home from our roof being damaged. A tree had fallen down, causing damage to our roof, and then the rain caused water damage in our living room and kitchen. SERVPRO was great and we will recommend them to everyone.

We had a roof leak in our home which caused water damage in a few rooms when it rained. The technicians were friendly and explained the process of what they were going to do well.

The wind knocked a tree down which landed our roof. SERVPRO helped coordinate a tree removal company to take care of the tree. Immediately after SERVPRO put on a roof tarp to make sure the rain wouldn't damage inside the home.

The first time it rained this winter our house had water damage. Apparently our roof had a leak in it and we didn't know until it started raining hard. SERVPRO helped put on a roof tarp to prevent further water damage from happening, which was our biggest concern. 

This past weekend, an AC repairman discovered a leaking pipe under my house. My home warranty company sent out a plumber who turned out to be one of the rudest and laziest people I've ever encountered. He claimed there was "a lake of water filled with flies" under my house, refused to go under my house to find the leaking pipe, let alone fix it, and told me I needed to go buy a bag of lyme and crawl under the house and throw it everywhere myself. Because he claimed the underside of my house was filled with water and unsanitary, the home warranty company told me I had to remediate the standing water under the house before they would have a plumber back out. I then called SERVPRO. I am very familiar with their company through my line of work. They sent Oscar and another gentleman whose name I am forgetting (it may of been Gerald, I feel terrible for not remembering.) Almost instantly they found that there was no standing water under my house, no flies, and the structure of the underside of the house was also dry (I have a raised foundation.) Not only this, they identified where the leak was and confirmed the lazy plumber from only three hours prior could have gone under the house and fixed the pipe. Oscar also took photos of the pipe and emailed them to me so I could show my next plumber and the home warranty company. Having them come out to my house and tell me the truth of the matter was such a huge relief for me, and it was such a pleasure to have such professional gentlemen on a service call. Should I ever need help with remediation again, SERVPRO will be the first call I make.

We had ac leaking issues and these guys were recommended to get rid of the mold/decay for our walls. So far they are super nice and doing a great job! We had to reschedule due to issues with our schedule and they were very understanding.

Today was the first day and they did a great job of taking the cabinets off and opening up the wall. They taped/plastic-ed/boxed up everything and have been very thorough and professional. Ill update the review once they are done, but so far so good!