About Us
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SERVPRO of La Mesa & Lemon Grove
About Us
SERVPRO of La Mesa & Lemon Grove was purchased by James Thompson in 2016. Coming from a family with 40 years of history and experience with SERVPRO, as well as already successfully starting and operating a franchise in San Diego, James decided to expand and purchase this second franchise. Over the past few years James has helped this franchise grow tremendously and created many job opportunities.
Originally SERVPRO franchises started as a business specializing in cleaning carpets, upholstery and draperies. Over the years SERVPRO evolved into the water/fire damage restoration business and has been expanding ever since. Our goal is to provide exemplary service from the first phone call to the last time we walk out the door. We understand insurance companies can be a challenge to work with and SERVPRO of La Mesa & Lemon Grove loves to assist our customers by making the process as smooth as possible.
Our services include water, fire, and mold mitigation, biohazard and trauma cleanup, and carpet and upholstery cleaning.
Call us today and we’ll be happy to answer your questions and help make it “Like it never even happened."
Service Area
Certifications
- RRT - Carpet Repair & Reinstallation Technician
- CMT - Commercial Carpet Maintenance Technician
- UFT - Upholstery & Fabric Cleaning Technician
- WRT - Water Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- RCT - Rug Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- IICRC Certified Firm
- CCT - Carpet Cleaning Technician
Licenses
- CSLB (California): 935907
- General Contractor License: 935907
What our
customers are saying
All of the team members were courteous, always prompt, arrived when they said they would, and caused no delays. They also explained the process to us clearly, and let us know what each step of the process would entail.
Martin was the first person I met after the fire. He, and his staff worked tirelessly in order to get us in our home as quickly as possible. Martin even bought me lunch when I forgot mine! When Martin couldn't remove the cooktop due to our insurance carrier being unwilling, Jim showed up and cleaned it himself. If I, or anyone I know ever need cleaning services again, I will absolutely be requesting SERVPRO of Sorrento Valley.
I don't know much about the process, but the technicians worked according to our insurance carrier's requirements.
They were great! Did more than I expected. Very professional and caring.
Tyrone was very good at communicating with us and resolving a few accidents that occurred.
The staff was wonderful! Thank you!
This was my first water leak and my first experience with SERVPRO. Oscar represented SERVPRO well. He deserves recognition for his work!
Danny did a really good job with communication both with me in person and also the many times he called me on the phone. He is a great touch point for your company.
Extremely friendly, knowledgeable, on time, and always willing to answer any questions. Totally satisfied with performance. Mike is the tech that helped us, he was extremely professional.
All of the team members were courteous, always prompt, arrived when they said they would, and caused no delays. They also explained the process to us clearly, and let us know what each step of the process would entail.
Martin was the first person I met after the fire. He, and his staff worked tirelessly in order to get us in our home as quickly as possible. Martin even bought me lunch when I forgot mine! When Martin couldn't remove the cooktop due to our insurance carrier being unwilling, Jim showed up and cleaned it himself. If I, or anyone I know ever need cleaning services again, I will absolutely be requesting SERVPRO of Sorrento Valley.
I don't know much about the process, but the technicians worked according to our insurance carrier's requirements.
They were great! Did more than I expected. Very professional and caring.
Tyrone was very good at communicating with us and resolving a few accidents that occurred.
The staff was wonderful! Thank you!
This was my first water leak and my first experience with SERVPRO. Oscar represented SERVPRO well. He deserves recognition for his work!
Danny did a really good job with communication both with me in person and also the many times he called me on the phone. He is a great touch point for your company.
Extremely friendly, knowledgeable, on time, and always willing to answer any questions. Totally satisfied with performance. Mike is the tech that helped us, he was extremely professional.