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This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
I wish I can give them 10 Stars! Nothing but positive things to say about the crew from SERVPRO Hollywood Hills. our house suffered water damage from a recent rain storm and they responded immediately containing the damage and mitigating it. The supervisor Raffi is very knowledgeable and polite and was very thorough, professional and meticulous in his approach. I will highly recommend them to all my friends and family! They get the job done!!!!!
Had a mid day water leak emergency..... I called these guys first since they came recommended from a friend, my call was answered on the first ring by a gentlemen named Rafi..... he immediately put my mind at ease and assured me his crew would arrive within an hour, just like clock work his crew arrived and took care of my water leak and all other necessary clean up and work.
Super professional and courteous, I will be using these guys and recommending them to everyone I know.
Hard to find honest and on time people to do work for you these days, these guys surpassed my expectations.
Thanks again.
I am taking the time out of my schedule for the specific purpose of drawing attention to the exceptional service provided by one of your Franchises, SERVPRO of Hollywood Hills/Los Feliz. We are not strangers to reconstruction so were somewhat cynical having to face reconstruction after unexpected water damage to the entire first floor of our home. As unexpected as the damage was so was our experience with SERVPRO. From the first day to completion, the service was EXCEPTIONAL. The entire staff, crew, & service people were courteous and kind. They were understanding and patient, reliable & responsible. Every one of them went out of their way to make the situation as easy as possible for us under the circumstances. Everything was explained clearly and more importantly, carried out exactly as promised. We were extremely impressed with the way they all worked together, as a team, which I believe is a contributing factor why everything went so smoothly. We attribute this to Mr. Meroujan Kitsinian. The manner in which he directs his team and deals with situations is quite impressive. He seems to possess a special skill that allows him to extract the highest performance from his team. This is observable in his team’s response and the high quality of work they produce. We especially appreciated the immediate responses to our telephone calls and Mr. Kitsinian’s commitment to our project. Being able to lessen the impact of an unfortunate circumstance is truly EXCEPTIONAL. Thank you for your time and thank you for SERVPRO of Hollywood Hills/Los Feliz.
SERVPRO has a great team of professionals. They made my mother of 67 years of age feel informed and comfortable throughout. They were knowledgeable, courteous, and professional.
Due to a recent storm which caused a major leak we called SERVPRO which were highly recommended to us. These guys led by Meroujan were quick to respond, highly professional, and very empathetic regarding the leak. Meroujan’s professionalism shined throughout the process of drying out the leak. His expertise is unsurpassed and he always called prior to arriving and then promptly arrived at the designated time. I would highly recommend Meroujan and the SERVPRO crew if you find yourself in this unfortunate situation.
Wow! Raffi was unbelievable! He came out to asses my situation and when he realized there was really nothing he could do for my problem, (after actually taking the time to identify the issue and offer possible solutions), he left without charging me a cent. This is a reputable person who I will recommend to anyone who has water damage issues. Thank you again Raffi for your time!
David Jessen
We had a flood at my house late September due to a burst pipe underground. I contacted SERVPRO Hollywood Hills, and immediately Raffi came to my house and assessed the damage. Within hours Raffi and his amazing staff began to salvage my personal property and started the clean up process. Although dealing with the insurance was a major hassle, however SERVPRO made the experience as pleasant as it could be!
I would not hesitate to refer them to anyone who needs their services!
Had a mid day water leak emergency..... I called these guys first since they came recommended from a friend, my call was answered on the first ring by a gentlemen named Rafi..... he immediately put my mind at ease and assured me his crew would arrive within an hour, just like clock work his crew arrived and took care of my water leak and all other necessary clean up and work.
Super professional and courteous, I will be using these guys and recommending them to everyone I know.
Hard to find honest and on time people to do work for you these days, these guys surpassed my expectations.
Thanks again.
Thank you Raffi and the entire team at SERVPRO! Our building caught on fire and as you can imagine, it was an incredibly stressful situation. Raffi came in right away and provided so much personal care, professionalism and assistance throughout the entire process. He addressed my health concerns and accommodated my requests without batting an eye. Arlene and the rest of the team came in, carefully packed everything in my home, cleaned it on site, and returned it all exactly how they found it. I was amazed and impressed! It was a well oiled machine, thoughtfully coordinated and efficient. Thank you to everyone who made this experience easier every step of the way!
I wish I can give them 10 Stars! Nothing but positive things to say about the crew from SERVPRO Hollywood Hills. our house suffered water damage from a recent rain storm and they responded immediately containing the damage and mitigating it. The supervisor Raffi is very knowledgeable and polite and was very thorough, professional and meticulous in his approach. I will highly recommend them to all my friends and family! They get the job done!!!!!
Had a mid day water leak emergency..... I called these guys first since they came recommended from a friend, my call was answered on the first ring by a gentlemen named Rafi..... he immediately put my mind at ease and assured me his crew would arrive within an hour, just like clock work his crew arrived and took care of my water leak and all other necessary clean up and work.
Super professional and courteous, I will be using these guys and recommending them to everyone I know.
Hard to find honest and on time people to do work for you these days, these guys surpassed my expectations.
Thanks again.
I am taking the time out of my schedule for the specific purpose of drawing attention to the exceptional service provided by one of your Franchises, SERVPRO of Hollywood Hills/Los Feliz. We are not strangers to reconstruction so were somewhat cynical having to face reconstruction after unexpected water damage to the entire first floor of our home. As unexpected as the damage was so was our experience with SERVPRO. From the first day to completion, the service was EXCEPTIONAL. The entire staff, crew, & service people were courteous and kind. They were understanding and patient, reliable & responsible. Every one of them went out of their way to make the situation as easy as possible for us under the circumstances. Everything was explained clearly and more importantly, carried out exactly as promised. We were extremely impressed with the way they all worked together, as a team, which I believe is a contributing factor why everything went so smoothly. We attribute this to Mr. Meroujan Kitsinian. The manner in which he directs his team and deals with situations is quite impressive. He seems to possess a special skill that allows him to extract the highest performance from his team. This is observable in his team’s response and the high quality of work they produce. We especially appreciated the immediate responses to our telephone calls and Mr. Kitsinian’s commitment to our project. Being able to lessen the impact of an unfortunate circumstance is truly EXCEPTIONAL. Thank you for your time and thank you for SERVPRO of Hollywood Hills/Los Feliz.
SERVPRO has a great team of professionals. They made my mother of 67 years of age feel informed and comfortable throughout. They were knowledgeable, courteous, and professional.
Due to a recent storm which caused a major leak we called SERVPRO which were highly recommended to us. These guys led by Meroujan were quick to respond, highly professional, and very empathetic regarding the leak. Meroujan’s professionalism shined throughout the process of drying out the leak. His expertise is unsurpassed and he always called prior to arriving and then promptly arrived at the designated time. I would highly recommend Meroujan and the SERVPRO crew if you find yourself in this unfortunate situation.
Wow! Raffi was unbelievable! He came out to asses my situation and when he realized there was really nothing he could do for my problem, (after actually taking the time to identify the issue and offer possible solutions), he left without charging me a cent. This is a reputable person who I will recommend to anyone who has water damage issues. Thank you again Raffi for your time!
David Jessen
We had a flood at my house late September due to a burst pipe underground. I contacted SERVPRO Hollywood Hills, and immediately Raffi came to my house and assessed the damage. Within hours Raffi and his amazing staff began to salvage my personal property and started the clean up process. Although dealing with the insurance was a major hassle, however SERVPRO made the experience as pleasant as it could be!
I would not hesitate to refer them to anyone who needs their services!
Had a mid day water leak emergency..... I called these guys first since they came recommended from a friend, my call was answered on the first ring by a gentlemen named Rafi..... he immediately put my mind at ease and assured me his crew would arrive within an hour, just like clock work his crew arrived and took care of my water leak and all other necessary clean up and work.
Super professional and courteous, I will be using these guys and recommending them to everyone I know.
Hard to find honest and on time people to do work for you these days, these guys surpassed my expectations.
Thanks again.
Thank you Raffi and the entire team at SERVPRO! Our building caught on fire and as you can imagine, it was an incredibly stressful situation. Raffi came in right away and provided so much personal care, professionalism and assistance throughout the entire process. He addressed my health concerns and accommodated my requests without batting an eye. Arlene and the rest of the team came in, carefully packed everything in my home, cleaned it on site, and returned it all exactly how they found it. I was amazed and impressed! It was a well oiled machine, thoughtfully coordinated and efficient. Thank you to everyone who made this experience easier every step of the way!