When we discovered water in the carpet of an upstairs bedroom after recent rain storms, we called SERVPRO of Garden Grove/West Stanton. Daniel came to our house that afternoon, identified water in the walls of both the bedroom and adjoining bathroom, found a hole in our roof that was the cause of the problem, and started the drying process. He took photos of the problem areas and moisture readings that I was able to forward to our insurance company to assist in making a claim. The next day Daniel and his partner moved furniture out of the bedroom and removed the wet carpet pad and some drywall and wet insulation in order to allow the floor boards and structural wood to dry properly. Daniel has been professional, informative, courteous and friendly throughout the process and plans to be present when the insurance company’s third-party inspection takes place. Daniel and SERVPRO have helped give us peace of mind in otherwise stressful circumstances. We are so grateful to them!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Incredible experience, they showed up on time even though I called later in the night as it was an emergency. They provided quick repairs and were very communicative. I highly recommend! Services: Sewage cleanup, Flooring, Clean carpet, Fire damage cleanup & repair

 

 

I have been working with this SERVPRO office for over 4 months. I am impressed with their professionalism, communication, service, and quality. Daniel, Estera, and the rest of the team are extremely responsive and efficient. They work like a well-oiled machine and always go above and beyond for their clients. If you have high standards, this SERVPRO will exceed all expectations. The team is so knowledgeable and willing to work at all hours of the day to ensure they properly complete the job.

Keep up with the good work ethics. 

I am happy that my relative recommended them to me. They cleaned up my home after I had a minor water damage. During the storm I had a roof leakage.They did an amazing job. Thank you SERVPRO! 

Daniel Ilie was very helpful! I highly recommend! The process was so easy and really great service!

When I was in complete panic mode, SERVPRO came to the rescue! The unit above my condo has a pipe burst and it just so happened that the water trickled down from my ceiling to the wooden floors. It damaged a lot of my personal belongings, too. I mean, there was a lot of water! I called my renters insurance and told them what had happened. They worked with SERVPRO to make sure everything went smoothly. A few weeks later and my house looks brand new. You would never think that there was water damage in my home. I will forever be thankful to such an amazing team! Thank you guys so much. I appreciate your professional and hard work. 5 well-deserved stars!!!

I was very impressed with how fast they came to fix water damage at my apartment building after a sprinkler broke on the second floor. The team worked for a few days, but they were friendly the whole time and answered all my questions.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

My husband and I just purchase this home that we have been eyeing on the market for awhile now. We were able to buy our DREAM HOME!!!! We went through escrow and closed out on the home a few months ago. As we were in the process of moving out things from one house to another. We noticed and leak coming from the upstairs bathroom leaking down into downstairs. We couldn’t figure out what was leaking at first.

Once we called Daniel from SERVPRO, he was very helpful and came quick to check out the house. Daniel was very professional and informative when we had questions. He helped us fix our dream home.
Daniel informed us that one of the pipes from the bathroom had burst and was leaking down into the laundry, bedroom, kitchen, and living room.

After about 2 weeks Daniel and his crew finished the house and made it look ten times better than before. I would highly recommend anyone who has any issues to call this company and ask for Daniel to help with any water damage and plumbing issues.

When we discovered water in the carpet of an upstairs bedroom after recent rain storms, we called SERVPRO of Garden Grove/West Stanton. Daniel came to our house that afternoon, identified water in the walls of both the bedroom and adjoining bathroom, found a hole in our roof that was the cause of the problem, and started the drying process. He took photos of the problem areas and moisture readings that I was able to forward to our insurance company to assist in making a claim. The next day Daniel and his partner moved furniture out of the bedroom and removed the wet carpet pad and some drywall and wet insulation in order to allow the floor boards and structural wood to dry properly. Daniel has been professional, informative, courteous and friendly throughout the process and plans to be present when the insurance company’s third-party inspection takes place. Daniel and SERVPRO have helped give us peace of mind in otherwise stressful circumstances. We are so grateful to them!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Incredible experience, they showed up on time even though I called later in the night as it was an emergency. They provided quick repairs and were very communicative. I highly recommend! Services: Sewage cleanup, Flooring, Clean carpet, Fire damage cleanup & repair