SERVPRO of Fallbrook / South Oceanside

I am a property manager and one of my homes had a tenant who had passed away. I couldn't fathom how to break the news, more less take care of the home for the owner out of state. I had no idea SERVPRO took care of that. Thank goodness they do and it really is like the commercial "Like it never even happened." Thanks guys!

SERVPRO of Fallbrook and South Oceanside will be the only place I'll call if I have another water leak/ black mold emergency again. Kier, Art, and Andy came and evaluated the situations formulated a plan and executed it.  Bottom line is when they were done all parties involved were extremely happy. Since my insurance did not pay I was more then happy with the final bill.  Kier, Art, and Andy succeeded in customer satisfaction  and affordability. So stop stressing and start calling SERVPRO of Fallbrook and South Oceanside. You'll be glad you did. I know I was.

Words can't express how sincere these guys were showing up late in the evening to my phone call. They brought in a large machine to take the water off the floors and took care of contacting my insurance company for me. It's great they are the preferred vendors to so many companies. So glad they helped and thanks guys for the follow up card!

I was one of the many El Nino victims and all I could do was call my insurance agent. I was worried having a 1800 handle what had happened, but I was glad they referred us to SERVPRO. Randy came to my house within minutes and made sure to shut off my water while it was still leaking everywhere. So glad they came here so fast. It could have been so much worst.

We had SERVPRO come out and do some work after the big rainfall last week.  They were quick, efficient, clean workers and did a good job at cleaning up the mess quick as I needed to leave town and didn't want to leave my wife to have to deal with everything.  Unfortunately I didn't get to work with Randy from the get go and if I had I think it would have gone a lot smoother.  We had some issues with billing as it wasn't going to be covered by insurance (we still don't know where the leak came from!!).  Randy the owner cares about his business and is an honest person and you can tell he cares about the customers as he ultimately made sure the billing was correct.  Thank you SERVPRO for making things right and getting the job done!

The staff at SERVPRO were very professional and did an excellent job. They were very easy to deal with and returned messages promptly. Highly recommend!

Randy and his team saved us thousands of dollars! When water from an upstairs bathroom seeped through our kitchen ceiling, the plumber who fixed the leak referred us to his company's water restoration guy. That guy talked my ear off about wastewater and mold, trying to frighten me into replacing the kitchen ceiling and bathroom tile at a cost of $5,000-$6,000. It didn't feel right, so I called SERVPRO for a second opinion. So glad I did! Randy and Nick took one look and put my fears to rest. There were no signs of contamination and no need for sledgehammers. Over the next few days, Nick came by to install, adjust, and remove drying equipment. He was always on time and always courteous. I know SERVPRO was handling some major restoration projects at the time, but they made me feel like a high priority. Very grateful for their integrity and work ethic.

What a wonderful experience we had with Randy and his team!  They responded right away, first thing in the morning, and saved our beautiful hard wood kitchen floor!   Randy and his team were so pleasant and reassuring during one of the most stressful times in my life.  I can't thank them enough for their professional and caring manner and for making a terrible nightmare a dream come true...all we have to do now is a minor refinishing of the floor instead of ripping it out!  Many thanks to this awesome company...look no further if you are in need of these services!

I can't say enough good things about Randy Vance and his team. 

From the time we initially called until completion, Randy and his team really went above and beyond in all aspects: responsive, communicative, professional, executed the job quickly and efficiently. Customer service was top-notch and they completely exceeded our expectations. 

These guys are the best. Thank you, SERVPRO South O!!!

I am a property manager and one of my homes had a tenant who had passed away. I couldn't fathom how to break the news, more less take care of the home for the owner out of state. I had no idea SERVPRO took care of that. Thank goodness they do and it really is like the commercial "Like it never even happened." Thanks guys!

SERVPRO of Fallbrook and South Oceanside will be the only place I'll call if I have another water leak/ black mold emergency again. Kier, Art, and Andy came and evaluated the situations formulated a plan and executed it.  Bottom line is when they were done all parties involved were extremely happy. Since my insurance did not pay I was more then happy with the final bill.  Kier, Art, and Andy succeeded in customer satisfaction  and affordability. So stop stressing and start calling SERVPRO of Fallbrook and South Oceanside. You'll be glad you did. I know I was.