I noticed a strange smell in my home and mold on my walls. SERVPRO was able to come out and do an inspection in under two hours. After the inspection I decided to continue service with them and I couldn't be more pleased.  They got rid of the mold and fixed the underlying water damage. Couldn't ask for more.

"I would absolutely recommend your company!  Matt contacted us every day and gave updates as to work to be done, or in-progress.  Work area was kept very tidy and clean."

"They did a great job.  They didn't try to up sell or make it a hassle." 

The crew was very detailed and made the area look as good as new.

SERVPRO of Elk Grove gave me stellar professional service. They have top notch, seasoned workers on their team who: kept me informed with good communication, showed up on time, and did quality work throughout the process. My experience with all of them could not be better. Brandon, the production manager, stood out as a highly experienced professional. From day one, he did extensive and detailed documentation for my home insurance claim, and made himself available for any questions the agent might have regarding the house issues. Brandon kept me in the loop as to what needed to be done, and gave me plenty of time to ask questions or voice any concerns. His honest and detailed guidance was ever so appreciated. Our house had issues that were complicated. I wouldn't have known where to start, but Brandon quickly & seamlessly organized good companies to come & augment part of the work. When it became clear that, because of the age of our house, environmental testing for lead & asbestos needed to be done, he quickly arranged for it. Then when testing showed asbestos in the sheetrock, Brandon called a very good hazmat company that was able to shore up and save the kitchen counter as they removed the kitchen cabs to get to the sheetrock at the back. Once the area was cleared, so drying and mold remediation could proceed, Brandon’s vast experience came to the forefront again. He supported and counseled me with how to deal with problems that had been left covered up in the past. Brandon and SERVPRO went above and beyond what was expected to be sure the problem was thoroughly resolved. I am so grateful to have had the work done right. In my view, SERVPRO is the best of the best!

Rebecca is amazing! 

I would certainly use their services again. Everyone was so caring from start to finish. This franchise is very professional and I am so glad we found them!  

Everyone I worked with was wonderful. The crew was so professional and efficient. I appreciate the great work that they did. 

They handled a really difficult situation with class and professionalism. They really went above and beyond for me. I can highly recommend this SERVPRO. 

I noticed a strange smell in my home and mold on my walls. SERVPRO was able to come out and do an inspection in under two hours. After the inspection I decided to continue service with them and I couldn't be more pleased.  They got rid of the mold and fixed the underlying water damage. Couldn't ask for more.

"I would absolutely recommend your company!  Matt contacted us every day and gave updates as to work to be done, or in-progress.  Work area was kept very tidy and clean."