About Us
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SERVPRO of East Poway / Ramona
About Us
Jim and Julie have nearly 60 combined years of experience in the restoration industry. Jim is a San Diego native that went to Texas for a few years before convincing Julie to give California a shot.
They've spent the last 8 years servicing the Poway and Ramona communities in their time of need. They love working with homeowners and helping them take back control of their homes and lives. They understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of East Poway/Ramona.
If you would like to schedule service for your home or business, or just have questions about the process, please do not hesitate to call today!
Service Area
Certifications
- IICRC Certified Firm
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- WRT - Water Damage Restoration Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- ASD - Applied Structural Drying Technician
Payment Info
The following cards are accepted:What our
customers are saying
Let's face it, if you are needing the services provided by SERVPRO of East Poway / Ramona you are already having a terrible if not catastrophic day. If you have to make the call you need a company that is on the way, able to help, can explain the process, will work with your insurance company all while helping you sort out a very bad event. SERVPRO of East Poway and Ramona is the company you want to call...The only words I can use to describe the experience with SERVPRO East Poway / Ramona would be Professional Excellence. I would 100% recommend this organization to assist you with your emergency needs. I pray you never need them; however, if you do SERVPRO East Poway / Ramona will be there and they will take great care of you.
I really hope that no one goes to any circumstances that need a restoration company but if you do SERVPRO and this team is really who you need.
Words cannot express how truly grateful I am to you and your staff for all your hard work! You are a gift to people thrown into disasters and I am thankful!
I am a homeowner who has had the opportunity to utilize SERVPRO of East Poway/Ramona's services this week. This letter is to inform you of my appreciation, respect and thankfulness for your crew chief; Benito O. I do not believe that I have ever experienced the level of superior customer service anywhere. Benito O is courteous, timely, respectful, experienced, skilled and positive. Communicating down to the last detail of the work and clean up that needs to be done.
What was very refreshing was how his team, including his son, all looked up to him and clearly respected and liked him as a person. The entire team were friendly, highly professional, and very efficient. My wife and I felt very comfortable around James and his team. We leaned on them for helping move our undamaged stuff into their storage and help in moving to our rental. We trust them with the cleaning and sanitizing of our stuff -including my wife's extensive art pieces and my collection of Hindu statues.
Great work
Everything from beginning to the end went flawlessly. Benito is such a professional - he's a huge asset to your company. I hope to never have to use your services again, but if another disaster happens you will be the only company we call. Please note, that I have NEVER given a "10" rating for anything. It is well deserved here !
They were really careful about mold containment and super tidy. They were professional and really kind. We had moisture come up through the slab and get trapped by mats in our home gym and it totally ruined our flooring. SERVPRO took care of absolutely everything.
If-- Heaven Forbid -- disaster strikes in the form of a flood, the ONLY crew you want on the job is SERVPRO of East Poway/Ramona!
Let's face it, if you are needing the services provided by SERVPRO of East Poway / Ramona you are already having a terrible if not catastrophic day. If you have to make the call you need a company that is on the way, able to help, can explain the process, will work with your insurance company all while helping you sort out a very bad event. SERVPRO of East Poway and Ramona is the company you want to call...The only words I can use to describe the experience with SERVPRO East Poway / Ramona would be Professional Excellence. I would 100% recommend this organization to assist you with your emergency needs. I pray you never need them; however, if you do SERVPRO East Poway / Ramona will be there and they will take great care of you.
I really hope that no one goes to any circumstances that need a restoration company but if you do SERVPRO and this team is really who you need.
Words cannot express how truly grateful I am to you and your staff for all your hard work! You are a gift to people thrown into disasters and I am thankful!
I am a homeowner who has had the opportunity to utilize SERVPRO of East Poway/Ramona's services this week. This letter is to inform you of my appreciation, respect and thankfulness for your crew chief; Benito O. I do not believe that I have ever experienced the level of superior customer service anywhere. Benito O is courteous, timely, respectful, experienced, skilled and positive. Communicating down to the last detail of the work and clean up that needs to be done.
What was very refreshing was how his team, including his son, all looked up to him and clearly respected and liked him as a person. The entire team were friendly, highly professional, and very efficient. My wife and I felt very comfortable around James and his team. We leaned on them for helping move our undamaged stuff into their storage and help in moving to our rental. We trust them with the cleaning and sanitizing of our stuff -including my wife's extensive art pieces and my collection of Hindu statues.
Great work
Everything from beginning to the end went flawlessly. Benito is such a professional - he's a huge asset to your company. I hope to never have to use your services again, but if another disaster happens you will be the only company we call. Please note, that I have NEVER given a "10" rating for anything. It is well deserved here !
They were really careful about mold containment and super tidy. They were professional and really kind. We had moisture come up through the slab and get trapped by mats in our home gym and it totally ruined our flooring. SERVPRO took care of absolutely everything.
If-- Heaven Forbid -- disaster strikes in the form of a flood, the ONLY crew you want on the job is SERVPRO of East Poway/Ramona!