I was very impressed with how professional and honest Josh was. He  showed up on time and was very professional when he came over to assess the damage in our home.
He was very clear and honest in explaining what needed to be done. Despite being very busy, he always made time to very promptly call back or text back with answers to the many questions I had.

Thank you so much Josh!

I was very impressed with the crew from this company.  They were hired by my insurance company for a lot of water damage to my condo.  Over the drying period I met many of the employees daily as they came to test.  Every guy came in with a smile as they introduced themselves.  I don't remember all their names, but the last two gave me good and bad news, good news - everything is dry, bad news - they won't be back. Fantastic people and company to deal with. Highly recommend this company.

On December 18th of 2015 I had a top floor water heater leak that flooded me all the way down to the garage. My Insurance Company recommended SERVPRO and I had them immediately show up in a few hours to get rid of the water damage. Needless to say they handled the event with the highest sense of professionalism and were very attentive. After the initial water damage was done, I decided to hire them to do the construction repairs. My Kitchen was completely demo'd and the flooring ripped out, also drywall damage was everywhere. In the short time it took, approximately 4 weeks, (which is unheard of for that extensive damage), I had a complete new home, The kitchen cabinet work was amazing, the granite counter tops were amazing, the texture and final painting of everything was outstanding. As a former Marine, my expectations are very high. SERVPRO was on the scene immediately and stayed in touch with me throughout the process on a daily basis, informing me step by step, taking my input and keeping me calm and cool always in the know. Ryan the Owner, was there on day one and dropped by from time to time to ensure things were squared Away. My Project Manager for the job, Brandon, from SERVPRO was in contact with me daily and ensured the scheduling and milestones were met. The team that worked on the house was awesome as well. Thanks to Gustavo, Junior, and Edgar for keeping me in good spirits and putting up with my nit picking. They were all top performers throughout the rebuild.  The attention to detail was above par. I am more than satisfied and the light at the end of the tunnel has arrived and I am more than well. Super Job SERVPRO... You Guys Rock!

Awesome team! Erik Villa was professional and a good communicator advising me of each step of the process in taking care of water damage to my kitchen. He ran a great team of guys. I only wish my insurance company was this good at communicating! Thank you SERVPROv Cerritos for a job well done.

Dealing with this SERVPRO team was the best experience I've had as a property manager in 40 years! We had 5 units affected by a burst water pipe and SERVPRO arrived within 1 hour to save the day! Although the project was huge, they were able to clean it up like clock work. Their courteous and professional demeanor seemed to have a calming effect on my tenants. I wouldn't think about using anyone else for any future emergency service we may need!

Had a hot water slab leak and our insurance requested SERVPRO to handle the water/moisture mitigation. Gilbert and his team came out and did a great job identifying where the moisture had reached, set up ventilation and dehumidifying equipment and cordoned the area with plastic sheeting. They kept us informed and confirmed their starting time for the next day. Definitely recommend Gilbert and SERVPRO!!!

I had the privilege and good fortune of working with Josh Molina from SERVPRO.  I was at my wit's end with the water damage in my kitchen and attempting to sort out how I was going to find the problem and fix everything.  Josh was not daunted by anything, listened, and set out a plan of attack.  He has communication skills that one can only dream about.  Calls and texts are answered promptly.  Explanations of how the restoration process works are easily understood.  If he, himself, is not able to diagnose the problem, he has a cache of excellent people that he works with.  Not that I wish anyone (including myself) water damage to your home, I can recommend that you have only one call to make.  Call Josh at SERVPRO.

Erik V. from SERVPRO Cerritos/Hawaiian Gardens and the rest of the restoration team did a fantastic job in handling our residential water damage restoration.  They were extremely professional and efficient.  They explained the process along the way and took time to handle our personal property with care. They visited daily to check the equipment and progress of the restoration.  They got the job done!  Our experience with SERVPRO was fantastic.  Even months after the job completion, Erik was available to answer questions and offer assistance.  In case you need emergency services, we highly recommend Erik V. and his team.

I had water damage in my kitchen and dining room. SERVPRO was sent out by my property management to do the restoration. My first Contact was with Mike and Rudy. They were punctual and came in and started the process. They explained what was going to happen, what they were doing and the amount of time that it would take. They were polite, courteous and were fantastic to work with.
The sales rep Josh Molina came out on the second day to see the progress. He was fantastic and assured me the process would go smoothly.
The job is now finished on schedule and on time. I am very happy with the services they provided. I also have to add in they were pet friendly. Thank you guys for a job well done.

I was very impressed with how professional and honest Josh was. He  showed up on time and was very professional when he came over to assess the damage in our home.
He was very clear and honest in explaining what needed to be done. Despite being very busy, he always made time to very promptly call back or text back with answers to the many questions I had.

Thank you so much Josh!

I was very impressed with the crew from this company.  They were hired by my insurance company for a lot of water damage to my condo.  Over the drying period I met many of the employees daily as they came to test.  Every guy came in with a smile as they introduced themselves.  I don't remember all their names, but the last two gave me good and bad news, good news - everything is dry, bad news - they won't be back. Fantastic people and company to deal with. Highly recommend this company.