I would recommend you’re company anytime, you can always use me as reference.

Very thankful for the speedy response and hard work done.

"Dart was incredibly friendly and professional and the job was done very timely.  I am extremely likely to recommend SERVPRO of Big Bear to a friend or colleague."

A pipe burst inside my kitchen wall, giant first time homeowner's nightmare, black mold and all! I called my homeowners insurance and they sent a plumber out the following business day. He told me that he wasn't doing any repairs until I had a restoration company come out and repair the secondary damage. He recommended Quick Dry. I called them - they said they would come to my house between 11-3pm, but showed up at 9pm at night and asked I pay up front. He told me it would be thousands of dollars without even looking at the damage. I then did some research online and found Dart and SERVPRO. I left a voicemail thinking they would follow up in the morning because it was 10:30pm, nope! The owner, Dart answered and put my mind at ease that everything was going to be okay. He came to my house that night and got to work getting everything repaired and ensured I had a safe living environment for my family. Dart made me feel like family. He made it his priority to get everything encapsulated/contained immediately so my children had clean air. I know this is something you never want to happen to your home. SERVPRO was a huge blessing.  Dart followed up with me about the plumbing issue, he sent a tech out to fix my pipe and put in a temp sink for me while we waited for the new cabinets and counter tops. If I could give this business 20 stars I would. I highly recommend SERVPRO, forever grateful for their quick and professional service.

Cindy

The folks at SERVPRO are top notch in just about everything they do. From setting up estimates, performing remediation, helping with reconstruction and resolving issues, the team really goes the extra mile to ensure the customer is happy. The office staff is excellent on following through on commitments and even jumped in to help at job site when needed. The crew lead by Andrew was always willing to work with me even when the project timeline shifted due to unforeseen issues. This is a company I feel can really be trusted with any sized project and their focus on customer service was clearly a priority in my case. I strongly recommend the crew at SERVPRO for any remediation work and/or reconstruction needs that you may have.

"SERVPRO 10635 provides a great service to all they serve. They are always available 24/7. In the event of emergencies, someone will answer your call!
Specifically, our property management firm uses this SERVPRO for water remediation, carpet cleans, along with carpet repair due to winter vacationers. :) Highly recommend using SERVPRO for your emergency service needs."

Our store manager found blood all over the floor in one of the bathrooms. SERVPRO came out right away and cleaned it up and sanitized the bathroom and it was opened for customers to use again right away. Great Job. Thank you.

Amazingly great Team!  Thanks for getting my business back up and running so quickly! Hope I never have to go thru this again, but if I ever have a problem I will give SERVPRO Big Bear/Lake Arrowhead/Rancho Cucamonga a call. Thanks!!!

Our store had a water loss overnight. We arrived very early to open up and the water was everywhere. We called SERVPRO Big Bear and they were on site with in 45 minutes. They had all the right equipment for the clean up and by 10 in the morning the store opened with a few blowers and dehumidifiers placed around.
The customers seemed very sympathetic to our situation, not at all put out.  Thanks, Dart and team!

I would recommend you’re company anytime, you can always use me as reference.

Very thankful for the speedy response and hard work done.