Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga
Luna
Luna is our Certified Office Greeter here at SERVPRO. She is a 3-year-old Schnauzer, and full of life! Luna loves to come to work, play fetch, and go on walks.
Alli Padgett Danielson
Alli Padgett Danielson is our Contents Manager here at SERVPRO. She has over 8 years of experience working in content, and we are lucky to have someone as knowledgeable as her leading our contents division. She enjoys working in the company with her family. A fun fact about Alli: She lived in Argentina for a year and a half.
Juan Sanchez
Juan is our Reconstruction Manager here at SERVPRO. He has been with SERVPRO for 2 years, but has over 19 years of restoration experience. When Juan isn't working, he loves spending time with his son and loves all sports.
Melissa Belmontes
Melissa works in our accounting department here at SERVPRO of South Redlands/Yucaipa. She has worked at SERVPRO for over one and a half years now. Enjoys working with numbers and loves to cook when she isn't working.
Julio Dominguez
Julio Dominguez is our Lead Estimator. He has over 4 years of experience in the restoration industry and is WRT certified. In his spare time, he likes to hang out with his 3 dogs!
Manuel Tavera
Manuel Tavera is our Bio Specialist here at SERVPRO. He has 14+ years of experience in the Restoration Industry and holds Building Inspector, Micro Mold testing, Asbestos, BIO, Carpet Cleaning certifications.
Albert Danielson
Albert Danielson is our Field Technician. Before working at SERVPRO, Albert worked in Australia for a restoration company, AMTEC. He worked in the contents department helping move out and put back-together homes. A fun fact about Albert is that he grew up in New Zealand. He played Rugby in Australia and now enjoys playing Football in the US.
Courtney Padgett Ryan
Courtney Padgett Ryan is our Production Assistant here at SERVPRO. She grew up locally in Southern California. She is recently married and currently attending school to receive her Bachelor's Degree. A fun fact about Courtney is that she served an 18-month mission in Orlando, Florida.
Certification in Accounting
Gracie Garcia
Gracie is our Contents Specialist. She has over 16 years of experience in the restoration industry. She is part of our contents and COVID-19 cleaning crew and has been instrumental in taking care of our customers during the recent pandemic. She is WRT, FSRT, and Mold awareness certified. In Gracie's words, she is a people person, spontaneous, has great work ethic, LOVES to spend time with family!
Jerry Reans
Jerry is our Emergency Technician. He has 8 years overall experience in the restoration business and is WRT certified. In Jerry's words, he's “Just that guy.” We're lucky to have him on our team to assist with emergencies.
Claudia Padgett
Claudia is our Office Manager here at SERVPRO of South Redlands/Yucaipa. She holds over 5 years of restoration experience. Before working at SERVPRO, she worked for the blood bank for 5 years, enjoys riding motorcycles and CrossFit, and has a goal of being able to deadlift her husband.
Jeff Padgett
Jeff Padgett is the owner of SERVPRO South Redlands/Yuciapa and also serves as the Marketing Director. Jeff has been in the restoration industry for over 27 years and was the Founder/President of Padgett's Cleaning & Restoration.
Arlene Rodriguez
Arlene Rodriguez is our amazing Billing Administrator here at SERVPRO!
Armando Fuentes
Armando is a Reconstruction Technician on our team, and he does a fantastic job at it!
Christina De La Cruz
Our Reconstruction Administrator here at SERVPRO is Christina De La Cruz!
Connor Ryan
Our Sales and Marketing team is run by Manager Connor Ryan!
Don Espinoza
Don is our amazing Production Technician here at SERVPRO. He is a great addition to our team!
Gabriel Torres
Meet Gabriel, a Production Technician on our team!
Jesse Vejar
Jesse is our Reconstruction Project Manager. He is dedicated to helping restore your property back to preloss conditions, no matter the extent of the damage!
Josiah Yanez
Josiah is one of our Reconstruction Technicians on our team. He does a great job restoring your property back to preloss conditions!
Mike Hood
Mike Hood is one of our Estimators here at SERVPRO. When your home or business suffers from a loss, Mike is there to help!
Monica Huie
Meet Monica, Reconstruction Administrator! We are so happy she is on our team.
Priscilla Frazzetta
Priscilla is one of our amazing Estimators here at SERVPRO of Big Bear!
Robert Serapiglia
Robert is one of our Production Technicians here at SERVPRO. If your home or business suffers from a loss, you can count on seeing Robert there to help!
What our
customers are saying
EXCELLENT CUSTOMER CARE! I normally don’t post reviews however Production Crew Chief, Michael Gaffney and his crew with SERVPRO deserve the praise. Not only were they quick to respond, they were also beyond professional. Michael walked us through the process and explained in detail what the procedures would be to clean up massive water damage. Within 3 days, the process was completed. HIGHLY RECOMMEND!
I called SERVPRO Big Bear on New Years Eve. They came out in the middle of the night and are fantastic group of people to work with. Dart explained exactly what was going to take place and followed up the next day. I could not be happier with my experience. Considering I did not want this experience in the first place. Thank you
Dart and his crew did an excellent job they came out on short notice were professional and courteous. Don't hesitate to call 24/7 someone will be there to take care of your needs.
I have used Dart to clean the slate tile and grout in my kitchen for many years. The service is expensive but they always do a great job. This year Dart became SERVPRO and the service remained the same high quality. However, I also had them clean my carpets in preparation to put my house on the market. Afterwards the realtor complained that they were not clean. I thought that the carpet was old and the stains just wouldn't come out. However when I had them cleaned using the cleaners my realtor recommended they looked like new. So I recommend SERVPRO for tile cleaning but not for carpet cleaning.
Five Stars on YELP! From an Insurance Agent!
"SERVPRO of Big Bear does a great job helping their clients get back to where they were before a tragedy. Highly recommended!"
"Dart was incredibly friendly and professional and the job was done very timely. I am extremely likely to recommend SERVPRO of Big Bear to a friend or colleague."
A pipe burst inside my kitchen wall, giant first time homeowner's nightmare, black mold and all! I called my homeowners insurance and they sent a plumber out the following business day. He told me that he wasn't doing any repairs until I had a restoration company come out and repair the secondary damage. He recommended Quick Dry. I called them - they said they would come to my house between 11-3pm, but showed up at 9pm at night and asked I pay up front. He told me it would be thousands of dollars without even looking at the damage. I then did some research online and found Dart and SERVPRO. I left a voicemail thinking they would follow up in the morning because it was 10:30pm, nope! The owner, Dart answered and put my mind at ease that everything was going to be okay. He came to my house that night and got to work getting everything repaired and ensured I had a safe living environment for my family. Dart made me feel like family. He made it his priority to get everything encapsulated/contained immediately so my children had clean air. I know this is something you never want to happen to your home. SERVPRO was a huge blessing. Dart followed up with me about the plumbing issue, he sent a tech out to fix my pipe and put in a temp sink for me while we waited for the new cabinets and counter tops. If I could give this business 20 stars I would. I highly recommend SERVPRO, forever grateful for their quick and professional service.
Cindy
The folks at SERVPRO are top notch in just about everything they do. From setting up estimates, performing remediation, helping with reconstruction and resolving issues, the team really goes the extra mile to ensure the customer is happy. The office staff is excellent on following through on commitments and even jumped in to help at job site when needed. The crew lead by Andrew was always willing to work with me even when the project timeline shifted due to unforeseen issues. This is a company I feel can really be trusted with any sized project and their focus on customer service was clearly a priority in my case. I strongly recommend the crew at SERVPRO for any remediation work and/or reconstruction needs that you may have.
These guys are amazing, they explained the process of what they do and how they do it. I could not ask for a better service experience in about the worst time of life. As my house was filling with water Dart explained how to get the water off and was at my door with his crew within what seemed liked minutes !!!
Thank you SERVPRO Big Bear / Lake Arrowhead / Rancho Cucamonga
EXCELLENT CUSTOMER CARE! I normally don’t post reviews however Production Crew Chief, Michael Gaffney and his crew with SERVPRO deserve the praise. Not only were they quick to respond, they were also beyond professional. Michael walked us through the process and explained in detail what the procedures would be to clean up massive water damage. Within 3 days, the process was completed. HIGHLY RECOMMEND!
I called SERVPRO Big Bear on New Years Eve. They came out in the middle of the night and are fantastic group of people to work with. Dart explained exactly what was going to take place and followed up the next day. I could not be happier with my experience. Considering I did not want this experience in the first place. Thank you
Dart and his crew did an excellent job they came out on short notice were professional and courteous. Don't hesitate to call 24/7 someone will be there to take care of your needs.
I have used Dart to clean the slate tile and grout in my kitchen for many years. The service is expensive but they always do a great job. This year Dart became SERVPRO and the service remained the same high quality. However, I also had them clean my carpets in preparation to put my house on the market. Afterwards the realtor complained that they were not clean. I thought that the carpet was old and the stains just wouldn't come out. However when I had them cleaned using the cleaners my realtor recommended they looked like new. So I recommend SERVPRO for tile cleaning but not for carpet cleaning.
Five Stars on YELP! From an Insurance Agent!
"SERVPRO of Big Bear does a great job helping their clients get back to where they were before a tragedy. Highly recommended!"
"Dart was incredibly friendly and professional and the job was done very timely. I am extremely likely to recommend SERVPRO of Big Bear to a friend or colleague."
A pipe burst inside my kitchen wall, giant first time homeowner's nightmare, black mold and all! I called my homeowners insurance and they sent a plumber out the following business day. He told me that he wasn't doing any repairs until I had a restoration company come out and repair the secondary damage. He recommended Quick Dry. I called them - they said they would come to my house between 11-3pm, but showed up at 9pm at night and asked I pay up front. He told me it would be thousands of dollars without even looking at the damage. I then did some research online and found Dart and SERVPRO. I left a voicemail thinking they would follow up in the morning because it was 10:30pm, nope! The owner, Dart answered and put my mind at ease that everything was going to be okay. He came to my house that night and got to work getting everything repaired and ensured I had a safe living environment for my family. Dart made me feel like family. He made it his priority to get everything encapsulated/contained immediately so my children had clean air. I know this is something you never want to happen to your home. SERVPRO was a huge blessing. Dart followed up with me about the plumbing issue, he sent a tech out to fix my pipe and put in a temp sink for me while we waited for the new cabinets and counter tops. If I could give this business 20 stars I would. I highly recommend SERVPRO, forever grateful for their quick and professional service.
Cindy
The folks at SERVPRO are top notch in just about everything they do. From setting up estimates, performing remediation, helping with reconstruction and resolving issues, the team really goes the extra mile to ensure the customer is happy. The office staff is excellent on following through on commitments and even jumped in to help at job site when needed. The crew lead by Andrew was always willing to work with me even when the project timeline shifted due to unforeseen issues. This is a company I feel can really be trusted with any sized project and their focus on customer service was clearly a priority in my case. I strongly recommend the crew at SERVPRO for any remediation work and/or reconstruction needs that you may have.
These guys are amazing, they explained the process of what they do and how they do it. I could not ask for a better service experience in about the worst time of life. As my house was filling with water Dart explained how to get the water off and was at my door with his crew within what seemed liked minutes !!!
Thank you SERVPRO Big Bear / Lake Arrowhead / Rancho Cucamonga
About Us
When disaster strikes, it can be overwhelming to plot a path forward. There are a million things to be done, and the cleanup alone can be very stressful. At SERVPRO of Big Bear/Lake Arrowhead/NE Rancho Cucamonga, we are committed to making the restoration process as carefree as possible.
SERVPRO is equipped to handle any restoration disaster, both commercial and residential. Whether your home has experienced a flood, a kitchen fire, or severe storm damage, our highly trained professionals bring both expertise and enthusiasm to the table. Not only is SERVPRO committed to repairing the damage, but we go the extra mile, inspecting the full extent of the damage and protecting your home against ongoing risks.
With 24/7 readiness, SERVPRO is not only the fastest to any disaster, but we are also the most qualified. Each of our teams has undergone extensive training, from corporate training to regular IICRC-industry certification. From water damage mitigation to severe fire damage, our teams will put together customized plans to get your property back to its original condition with efficient work and a positive attitude!
Having served communities around the nation since 1967, our teams are eager to serve you. If your home or business has experienced any kind of disaster, reach out to us today!
