
Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Jackson and DeKalb Counties
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Services We Provide


Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services


Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
We had a grease fire on the week before Christmas. The whole house was damaged by smoke, leaving us to scramble to try and find where the family was going to spend Christmas. We called SERVPRO and not only did they begin work that day, they worked through the weekend in order to get us back in our home by Christmas Eve. We were able to celebrate Christmas with our family at our home, and it was cleaner than ever!
What a wonderful staff you have. We had a small fire on Thanksgiving day, and the guys from SERVPRO of Jackson and DeKalb Counties responded immediately.
Thank you so much for taking time away from your families on this special day to take care of us!
Thank you for your professional service.
The staff of SERVPRO whom I dealt with were knowledgeable, caring, and truthful. I was told exactly what to expect, along with an explanation, and I appreciated the honesty. Don't Change! I will not hesitate to recommend SERVPRO.
Wonderful liaison between insurance and client. They are extremely knowledgeable and responsive to any needs. A smooth process is a big deal and they deliver!
Working in the insurance industry for 25 years, SERVPRO has always been the "go to" professionals for insurance claims, whether it is for fire or water damage restoration. Give them a call. Their response time is great!
Great service and kind people! Will call them anytime I have an issue and need cleanup!
SERVPRO can be counted on to be there when the "unexpected" happens. And, you can always trust they will exceed your expectations. We appreciate the new owners and all they have done for our community and surrounding areas. Thanks.
SERVPRO truly made it like it never even happened! They cleaned my house and my things, cleaned my laundry, and rebuilt all the damaged rooms. Great to only have to deal with one company for a project like mine!
As much as one can say "It's been a pleasure" under such circumstances, it indeed has been both a fortuitous and pleasurable experience to meet such a kind, dedicated, honest, and hard working team. Thank you SERVPRO!
We had a grease fire on the week before Christmas. The whole house was damaged by smoke, leaving us to scramble to try and find where the family was going to spend Christmas. We called SERVPRO and not only did they begin work that day, they worked through the weekend in order to get us back in our home by Christmas Eve. We were able to celebrate Christmas with our family at our home, and it was cleaner than ever!
What a wonderful staff you have. We had a small fire on Thanksgiving day, and the guys from SERVPRO of Jackson and DeKalb Counties responded immediately.
Thank you so much for taking time away from your families on this special day to take care of us!
Thank you for your professional service.
The staff of SERVPRO whom I dealt with were knowledgeable, caring, and truthful. I was told exactly what to expect, along with an explanation, and I appreciated the honesty. Don't Change! I will not hesitate to recommend SERVPRO.
Wonderful liaison between insurance and client. They are extremely knowledgeable and responsive to any needs. A smooth process is a big deal and they deliver!
Working in the insurance industry for 25 years, SERVPRO has always been the "go to" professionals for insurance claims, whether it is for fire or water damage restoration. Give them a call. Their response time is great!
Great service and kind people! Will call them anytime I have an issue and need cleanup!
SERVPRO can be counted on to be there when the "unexpected" happens. And, you can always trust they will exceed your expectations. We appreciate the new owners and all they have done for our community and surrounding areas. Thanks.
SERVPRO truly made it like it never even happened! They cleaned my house and my things, cleaned my laundry, and rebuilt all the damaged rooms. Great to only have to deal with one company for a project like mine!
As much as one can say "It's been a pleasure" under such circumstances, it indeed has been both a fortuitous and pleasurable experience to meet such a kind, dedicated, honest, and hard working team. Thank you SERVPRO!
About Us
About Us
At SERVPRO® of Jackson and DeKalb Counties, we are committed to being the premier provider of restoration and cleanup services in our community. Our locally owned and operated franchise has built a reputation for excellence, reliability, and customer-centric service. We pride ourselves on our ability to handle any disaster with professionalism and empathy, ensuring that your property is restored quickly and efficiently.
What Sets Us Apart
Unmatched Expertise and Training
Our team consists of highly trained and certified professionals who are experts in the restoration industry. We regularly update our training programs to stay ahead of industry standards and technological advancements, ensuring that our technicians are equipped with the latest knowledge and skills. This commitment to continuous improvement ensures that we deliver the highest quality service to our clients.
Comprehensive Service Offerings
We offer a wide range of services tailored to meet the needs of both residential and commercial clients. From fire and water damage restoration to biohazard cleanup and mold remediation, our comprehensive services are designed to address all aspects of property restoration. Our goal is to restore your property "Like it never even happened," minimizing disruption to your life or business.
State-of-the-Art Technology and Techniques
At SERVPRO of Jackson and DeKalb Counties, we utilize cutting-edge technology and innovative techniques to deliver exceptional results. Our use of advanced equipment, such as thermal fogging, HEPA filtration, and ultrasonic cleaning, ensures thorough and effective restoration. This investment in technology allows us to tackle the most challenging restoration projects with precision and efficiency.
Dedicated to Our Community
As a proud member of the Jackson and DeKalb Counties community, we are deeply committed to serving our neighbors. We understand the emotional and financial impact disasters can have, and we strive to provide compassionate and reliable services to help you recover and rebuild. Our local roots drive us to give back to the community that supports us, making a positive impact one property at a time.
We are proud members of the Fort Payne Chamber of Commerce, Mountain Lakes Chamber of Commerce, Rainsville Chamber of Commerce, and Henagar Chamber of Commerce.
Our History
SERVPRO of Jackson and DeKalb Counties has been serving the community for years, earning the trust of countless clients through our unwavering dedication to quality and customer satisfaction. Our history is rich with stories of successful restorations and satisfied customers who have come to rely on us in their times of need.
Our Commitment to You
Our commitment is simple: to restore your property to its pre-damaged state with as little disruption as possible. We understand the stress and uncertainty that come with property damage, and our compassionate team is here to guide you through the restoration process. From our rapid response times to our meticulous attention to detail, we are dedicated to making your experience with SERVPRO of Jackson and DeKalb Counties seamless and reassuring.
Contact Us
If you are faced with a disaster, don't hesitate to reach out to the experts at SERVPRO of Jackson and DeKalb Counties. Our team is 'Here to Help' with 24/7 Emergency Services, providing prompt and professional service you can count on. Trust us to handle your restoration needs with care and expertise, and let us help you make it "Like it never even happened." For more information or to schedule a service, call us today.