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801 Industrial Blvd Gallatin, TN 37066

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Service 1-800-SERVPRO

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Careers at Headquarters

Our One Team culture is part of our success story. We focus on developing quality teammates, and each of us works at being our best and serving others together.

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Pursuing Excellence Together

Servpro Industries, LLC is a leader in fire and water cleanup and restoration with 2270 franchises across the United States and Canada– and we’re experiencing rapid growth. This growth is creating exciting opportunities for top talent at our headquarters in Gallatin, Tennessee, located about 30 miles northeast of Nashville. As a valued member of the SERVPRO® Headquarters team, you’ll be part of a stable, growing company offering state-of-the-art customer service and products with an excellent working environment for its employees.

We are SERVPRO

Current HQ opportunitiesBenefits and Total RewardsEmployee Resource Groups

Have another question?

Consider Working at Our Top Tennessee Workplace (7 years and counting!)

Interested in Learning About Our Company Culture? Meet Some of Our Team

One Team, Many Talented People

Smart People, Working Together, Serving Entrepreneurs

When smart, creative, passionate, self-directed and motivated people get together, the results can be astounding and the opportunities numerous. We work hard, but also value work-life balance. Why not explore SERVPRO Headquarters careers? See what we do, where we do it, here in Gallatin, Tennessee, and what life is really like at SERVPRO HQ.

Our "One Team" Company Culture

Our culture is a key to SERVPRO’s half-century of growth and success.  Every day, we strive to cultivate a professional community that respects and celebrates the things that make us unique individuals, the things we share in common, and the collaborative spirit we bring to the work we all pursue together.  With the overarching goal of positioning SERVPRO Headquarters as an Employer of Choice in Middle Tennessee, we firmly believe we are in this together as “One Team.”

SERVPRO Achievements

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2022 Best-in-Class Employer

Gallagher

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Recognized 8 years (including these and counting!): 2024, 2022, 2021, 2020, 2019

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Entrepreneur Magazine Recognized 2024, 2023, 2022 and Many More

  • Franchise Hall of Fame induction in 2023
  • Fortune 500 ranking every year for 39 years)
  • Numerous Years in the Top 10 Overall Franchise 
  • #1 in Restoration Services - 22 consecutive years
Find Your New Career Opportunity

If you’re ready to begin an exciting new career with a growing, stable company, check out our current open positions with SERVPRO Headquarters.

Show Me All HQ Jobs

Headquarter's Benefits and Total Rewards

At SERVPRO Headquarters, we understand how important benefits are to our employees and their families. We provide a best-in-class benefits and total rewards package that is comprehensive and flexible, allowing employees to customize plans to meet their needs. Coverage is available on the first day of employment for medical, dental, and vision benefits for eligible employees.


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Paid Time Off

Flexible use of paid time off (PTO) bank, floating holiday and bereavement time benefits, in addition to eight paid holidays per year.

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Paid Parental Leave

Up to 6 weeks of company paid leave is given to a birthing parent and 4 weeks for a non-birthing parent following the birth or adoption of an employee’s child.

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Life Assistance, Advocacy Services and Supplemental Insurance Benefits

Comprehensive life assistance and work/life support program, in addition to employee advocacy services through Alight Health Pros. Employees can opt for supplemental benefits to fit their lifestyle and needs like: pet insurance, critical illness, hospital indemnity, and accident coverage.

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Mental Health Support

Company-paid Headspace mental wellness account for the employee and their immediate family.

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SERVPRO 401(k) Plan & Profit-Sharing Benefits

All employees and employer matching contributions for 401(k) are vested at 100%. Profit-sharing benefits reward SERVPRO HQ employees for SERVPRO’s results quarterly.

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Employee Discount Programs

Customized banking, investment and insurance options are available as well as numerous discounts, deals and perks through well-known vendors. SERVPRO products are available at cost to employees for personal use.

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Medical, Dental and Vision Insurance

Day 1 eligibility for competitive medical options, including a preferred provider option (PPO) plan and a high deductible health plan (HDHP) options, and dental and vision coverage.

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Flexible Spending Accounts

Allows employees to pay for out-of-pocket health care and dependent daycare expenses using pre-tax dollars.

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Life and Disability Insurance

Company-paid life, accidental death & dismemberment, and long-term disability coverage. Employees can opt for two levels of short-term disability coverage, as well as supplemental life insurance.

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Paid Time Off

Flexible use of paid time off (PTO) bank, floating holiday and bereavement time benefits, in addition to eight paid holidays per year.

Steps_OPT_4_Updated_L4AG.svg

Paid Parental Leave

Up to 6 weeks of company paid leave is given to a birthing parent and 4 weeks for a non-birthing parent following the birth or adoption of an employee’s child.

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Mental Health Support

Company-paid Headspace mental wellness account for the employee and their immediate family.

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SERVPRO 401(k) Plan & Profit-Sharing Benefits

All employees and employer matching contributions for 401(k) are vested at 100%. Profit-sharing benefits reward SERVPRO HQ employees for SERVPRO’s results quarterly.

Steps_OPT_4_Updated_L4AG.svg

Employee Discount Programs

Customized banking, investment and insurance options are available as well as numerous discounts, deals and perks through well-known vendors. SERVPRO products are available at cost to employees for personal use.

Steps_OPT_4_Updated_L4AG.svg

Medical, Dental and Vision Insurance

Day 1 eligibility for competitive medical options, including a preferred provider option (PPO) plan and a high deductible health plan (HDHP) options, and dental and vision coverage.

Steps_OPT_4_Updated_L4AG.svg

Flexible Spending Accounts

Allows employees to pay for out-of-pocket health care and dependent daycare expenses using pre-tax dollars.

Steps_OPT_4_Updated_L4AG.svg

Life and Disability Insurance

Company-paid life, accidental death & dismemberment, and long-term disability coverage. Employees can opt for two levels of short-term disability coverage, as well as supplemental life insurance.

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Paid Time Off

Flexible use of paid time off (PTO) bank, floating holiday and bereavement time benefits, in addition to eight paid holidays per year.


Employee Resource Groups

At SERVPRO we understand the importance of belongingness. One of our core values is “Grow Relationships” so we, of course, want to provide opportunities to build community within our workplace. We currently offer three voluntary, employee-led groups where members can come together and feel connected. These groups offer opportunities for professional development, philanthropy, and fun. Our hope is that these groups will help foster a sense of community and camaraderie amongst our teammates.

One Spectrum Diversity Equity Inclusion
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One Spectrum is a SERVPRO Headquarters employment resource group created to amplify the SERVPRO brand.  One Spectrum promotes and embraces different backgrounds, cultures, experiences, and knowledge.  One Spectrum also embraces a diverse and inclusive work environment and supports SERVPRO Headquarters’ culture that hires and promotes based on merit and performance.

SERVPRO Women's Initiative
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The SERVPRO Women's Initiative exists to inspire, support, and encourage all women by creating a community that provides opportunities to learn, share, and develop. It offers opportunities to engage with expert speakers, identify and develop your unique professional skills, grow your potential, and pursue an optimized work life. The group looks forward to playing an increasingly significant role in building an equitable future we can all celebrate together.

SERVPRO Fit Fam
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SERVPRO Fit Fam was established by HQ employees to help provide health and fitness support and accountability to each other. Members will gain knowledge about proper nutrition in order to promote a healthier lifestyle. The mission of the group is to provide support and accountability for each other to improve their lifestyles through health and fitness. By promoting a healthier lifestyle with better eating habits and fitness, the members strive to provide a supportive community so that they can promote better productivity at work and in their everyday lives.

Game Syndicate
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The Game Syndicate was created with the purpose of bringing Teammates together around the greatness of games. All types of games are welcome (card, board, party, etc.), and all that we ask if that you show up and have a good time. The Game Syndicate meets the second Thursday of every month at 2:30 P.M. in the HQ Cafeteria.

Testimonials from the HQ Team
HQ Employee
“If you want to change the world through changing the lives of individual business owners and if a positive, dynamic and autonomous environment is where you thrive, then I would encourage you to pursue an opportunity with SERVPRO Headquarters.”
HQ Employee
“The true answer for me is the people. There are many people, in many departments, at HQ who have contributed to my career. People who are always willing to help and always looking to help. Additionally, I love what we do. We ‘help entrepreneurs (and people within the organization) succeed.’ Our fulfillment comes through the success of others. Isn’t that what life should be about?”
HQ Employee
“SERVPRO HQ is a fast-paced, ever-changing organization that provides new opportunities and challenges daily. I’m lucky to work with an amazing team of dedicated professionals who make coming to work enjoyable and rewarding. The ‘one team’ initiative really comes through with engagement and collaboration.”
HQ Employee
“I’ve been with SERVPRO HQ now for just over a year, and it’s been an excellent place to work. There’s a vibrant team culture throughout the building where everyone wants one another to succeed. Our senior leadership team has great receptiveness to new creative ideas. Working in a franchise system is definitely unique, and it’s been a welcomed challenge. I’m very happy I chose SERVPRO HQ for the next stage of my career.”
HQ Employee
“Over the past 18 years, SERVPRO HQ has afforded me many amazing opportunities to grow, develop and succeed as a business professional and leader. Along with helping entrepreneurs succeed, SERVPRO HQ is committed to building a supportive, sustainable culture where everyone knows they are appreciated and valued. I am honored to be part of the SERVPRO Women’s Initiative, whose vision is to ‘be a professional community that empowers women to identify, pursue, and achieve their full potential.’”
HQ Employee
“If you want to change the world through changing the lives of individual business owners and if a positive, dynamic and autonomous environment is where you thrive, then I would encourage you to pursue an opportunity with SERVPRO Headquarters.”
HQ Employee
“The true answer for me is the people. There are many people, in many departments, at HQ who have contributed to my career. People who are always willing to help and always looking to help. Additionally, I love what we do. We ‘help entrepreneurs (and people within the organization) succeed.’ Our fulfillment comes through the success of others. Isn’t that what life should be about?”

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©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.