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801 Industrial Blvd Gallatin, TN 37066

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Gloved Hands Spray-Cleaning a Metal Surface

From Humble Beginnings to Industry Leader.

What began as a small painting business more than 50 years ago has grown into a nationwide leader in the cleaning and restoration industry with more than 2,000 locations.

Office Space with Floor-to-Ceiling Drapes
Office Space with Floor-to-Ceiling Drapes

A Family-Owned Business

In 1967, SERVPRO began as a painting business owned by Ted and Doris Isaacson in Sacramento, California. Within a short time, they leveraged their background in cleaning and restoration to grow their company by offering franchises in the cleanup and restoration industry.

They sold their first franchise in 1969, and SERVPRO grew steadily. Ten years later, they were able to acquire the Bristol-Myers Domesticare Division and its 175 franchises.

By 1988, the Isaacsons had built SERVPRO into a thriving company with 647 locations. They decided it was time for further expansion and relocated the company from Sacramento to Gallatin, Tennessee. This strategic move put SERVPRO in a more centrally located area within 600 miles of 50 percent of the U.S. population. It wasn’t long before SERVPRO proved itself to be a major asset to its new community, and it was named the “Small Business of the Year” by the Nashville Business Journal in 1991.

Man and Woman Playfully Washing Car
Man and Woman Playfully Washing Car

A Solid Future

SERVPRO continued to grow into the new century, and in 2005 moved to a 140,000-square-foot, state-of-the-art facility in Gallatin to provide more room for expansion. Today, SERVPRO has more than 2,000 locations nationwide and has become a leader in the cleaning and restoration business. SERVPRO offers a solid business model to entrepreneurs looking for a recession-proof opportunity.

In March 2019, the investment firm Blackstone acquired a majority stake in SERVPRO. True to its beginnings, it remains a family-owned business. The Isaacson family will continue to be significant shareholders into the future. According to Rick Isaacson, SERVPRO Chief Executive Officer, “SERVPRO was founded over 50 years ago with the vision of becoming the premier cleaning and restoration company, and we believe this partnership with Blackstone is a vital next step toward this goal.”

Group of people taking photo in old SERVPRO headquarters
Group of people taking photo in old SERVPRO headquarters

Highlights in SERVPRO History



1967


A Clean Start

Ted and Doris Isaacson start SERVPRO as a small painting business in Sacramento, CA. Using their background in cleanup and restoration, they decide to become a franchiser for specialists in this industry.

Striving for Excellence

Awards and Recognition

As a national leader in cleanup and restoration, it’s only natural for SERVPRO to receive regular recognition for excellence in a variety of fields. View our list of awards below for a sampling of SERVPRO’s awarded achievements.

2021

Entrepreneur #1 franchise in the category and top 10 franchise overall- #1 in the …
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Past Awards and Recognition


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Wall Street Journal - 2008

Top 25 Highest Performing Franchises Top 25 Franchise Brands for financial strength and success Named a Top Performing Franchise
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American Society for Training and Development (ASTD) - 2008

Golden Torch Award for Innovation in Practice (Franchise Training)
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Entrepreneur Magazine - 2008

Ranked #1 in the Restoration Services category Ranked #28 in the Annual Franchise 500 Ranked #4 in Top Home-based Franchises
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Wall Street Journal - 2008

Top 25 Highest Performing Franchises Top 25 Franchise Brands for financial strength and success Named a Top Performing Franchise
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American Society for Training and Development (ASTD) - 2008

Golden Torch Award for Innovation in Practice (Franchise Training)
award-entrepreneurmagazine2018.png

Entrepreneur Magazine - 2008

Ranked #1 in the Restoration Services category Ranked #28 in the Annual Franchise 500 Ranked #4 in Top Home-based Franchises
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Wall Street Journal - 2008

Top 25 Highest Performing Franchises Top 25 Franchise Brands for financial strength and success Named a Top Performing Franchise
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American Society for Training and Development (ASTD) - 2008

Golden Torch Award for Innovation in Practice (Franchise Training)
award-entrepreneurmagazine2018.png

Entrepreneur Magazine - 2008

Ranked #1 in the Restoration Services category Ranked #28 in the Annual Franchise 500 Ranked #4 in Top Home-based Franchises
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Wall Street Journal - 2008

Top 25 Highest Performing Franchises Top 25 Franchise Brands for financial strength and success Named a Top Performing Franchise
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American Society for Training and Development (ASTD) - 2008

Golden Torch Award for Innovation in Practice (Franchise Training)
icon-placeholder.png

Wall Street Journal - 2008

Top 25 Highest Performing Franchises Top 25 Franchise Brands for financial strength and success Named a Top Performing Franchise
icon-placeholder.png

American Society for Training and Development (ASTD) - 2008

Golden Torch Award for Innovation in Practice (Franchise Training)
award-entrepreneurmagazine2018.png

Entrepreneur Magazine - 2008

Ranked #1 in the Restoration Services category Ranked #28 in the Annual Franchise 500 Ranked #4 in Top Home-based Franchises
icon-placeholder.png

Wall Street Journal - 2008

Top 25 Highest Performing Franchises Top 25 Franchise Brands for financial strength and success Named a Top Performing Franchise
icon-placeholder.png

American Society for Training and Development (ASTD) - 2008

Golden Torch Award for Innovation in Practice (Franchise Training)
award-entrepreneurmagazine2018.png

Entrepreneur Magazine - 2008

Ranked #1 in the Restoration Services category Ranked #28 in the Annual Franchise 500 Ranked #4 in Top Home-based Franchises
icon-placeholder.png

Wall Street Journal - 2008

Top 25 Highest Performing Franchises Top 25 Franchise Brands for financial strength and success Named a Top Performing Franchise

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.