Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Beckley
Meet all the Members of our TEAM
Our Mission is to have a Team of Quality People who focus on Excellent Service; Compassion; Professional Appearance; Fairness and Mutual Respect.
Our Vision is to be the "Go To" Premier Cleaning and Restoration Company in Southern West Virginia.
Robert Dogan
Our Estimator, Robert Dogan, has been with SERVPRO of Beckley for 8 years. When he is away from the job he is spending time with his wife and three children. Robert was raised in the city and after moving to WV he became interested in farming. Working with the animals and raising a garden is hard work but he enjoys the simplicity of living in the country. He still finds time to be actively involved with his children. He coaches his son's baseball and his daughter's softball Little League Teams.
Lloyd Galloway
Lloyd Galloway has worked at SERVPRO of Beckley for 7 years and is one of our Crew Chiefs. He is married with four children and ten grandchildren. Lloyd is an ordained minister and is very active in his place of worship at Spirit & Truth Ministries in Oak Hill WV. He enjoys team sports whether it be watching, coaching or participating.
Shawn Ward
Shawn Ward, one of our dedicated and hard working technicians, has been with SERVPRO of Beckley for 8 years. He has one son and two daughters so he doesn’t get a lot of free time but when the opportunity allows he jumps on the chance to put in time outdoors either hunting or fishing. His indoor activities consist of bowling or watching football and basketball.
Joan Maiolo
Joan Maiolo has worked at SERVPRO of Beckley for 8 years as one of our technicians. She is married, the mother of two sons, one daughter and the grandmother of three. Joan is also a part-time employee of the Commission on Aging and is currently the caregiver for her mother-in-law. There are not many hours left in the day that she isn’t working or devoting time to her family. When she does get a chance to squeeze in a little free time she enjoys her hobby of photography.
Christie Adkins
Christie Adkins started working for SERVPRO of Beckley in early 2015 as a technician. Between her work and family there is never a dull moment. She is married and has a son, a daughter, and two granddaughters. Christie enjoys the outdoors deer hunting and 4 wheeling. She becomes creative when inside focusing on her arts and crafts.
Jacob Kelly
Jacob "Jake" Kelly started full time as a technician right after completing his college degree in late 2015. In just a few short months he became a Crew Chief because of his years of exposure to the industry. His dad started the business over 20 years ago so Jake grew up observing and learning about the business. He loves to fish, hunt, and work in his garden.He thoroughly enjoys the outdoors no matter what the season.
Steve Kelly
The Owner, Steve, started the Beckley franchise in July of 1999 after working as a claims representative for Nationwide Insurance. When Steve is not working at SERVPRO of Beckley he is working on his farm in Summers County. He enjoys volunteering at his Church, The United Methodist Temple, driving the bus and teaching Archery in their "Centershot Ministries" program.
Pam Davis
Our Office Manager, Pam Davis, joined the SERVPRO of Beckley team in November 2016. Pam has been a lifelong friend but we really got to know Pam’s work ethics when she worked as a Technician during the 2016 Flood. That’s when we saw that she is a hard worker, a bundle of energy, and very dedicated to whatever job she is performing. Pam is a devoted wife, mother, daughter, employee, and sister to 6 siblings.
We are not the only team she is committed to - she is the Softball Coach for Woodrow Wilson High School and Sunday school teacher at West Raleigh Baptist. After all the hours she devotes to others, she still finds time to produce some amazing wood crafts and relax outdoors in the woods, at the river, and on the beach.
Robert Maiolo
Robert joined the Team in 2017 initially as a Crew Chief but because of his years of building experience, he is now our Construction Foreman. He is married and has a son, a daughter and two grandchildren. His hobbies are hunting and fishing. He is very active in his church at Virginia Street Baptist in Oak Hill WV. Being a laborer is nothing new to Robert. He has been in construction most of his life but he also worked as a well pump technician, in addition to doing landscaping and painting.
Andrew Ward
Andrew Ward
Jonathan Massey
Jonathan Massey
Marvin Mills
Marvin Mills
Michael Rodriguez
Michael Rodriguez
Patrick Parker
Patrick Parker
What our
customers are saying
The young man that came and did the site survey was very courteous and knowledgeable in determining what needed to be done (removal of furniture etc and flooring) so that it could be determined how much damage was done to sub-flooring and walls by the water and what kind of clean up action would need to be taken. The young man that was sent to provide service for our water damage was very courteous and knowledgeable about what needed to be checked for possible contamination (mold) and water damage both in the house and in the craw space under it. He positioned the equipment to allow for the moisture in the sub-flooring to be dried thoroughly. He made sure we knew how to contact him in the event he was needed as the fans and dehumidifier etc were set up on a Friday and would need to be left running until Monday at least. Two young men came on Monday to see if everything was sufficiently dry. It was and they were both very courteous and professional as they removed the equipment. We will highly recommend "SERVPRO" to anyone that would need their services. If we were rating on a scale of 1 to 10 for each area reviewed it would be all 10s(except maybe for the noise of the fans running 24 hrs a day,. which had to run to dry the moisture) Office staff that we talked to were very courteous and helpful. Totally Outstanding Service
The young men were very good workers, answered my questions and cleaned up. I was very pleased with their conduct & work. I do not see any way they could improve their performance in the future.
"SERVPRO did a great job cleaning our basement carpet. We have an older dog and a new small puppy and that is the area where they stay when they are in the house. SERVPRO did great. The staff was courteous and professional. They actually went above and beyond the call to duty."
I recently (this past December) requested an inspection and estimate on a mold issue on a home in Anthony, WV. Your technician, Robert Dogan, came to the house and did a complete and professional inspection of the property and gave us an idea of what it would cost to remediate. He took his time and explained the process in detail. We decided, based on that and other physical considerations, it would not be cost effective to proceed and instead donated the property to Habitat for Humanity. It turned out to be a win/win for us and HFH. I just wanted to write and say what a helpful, courteous and forthcoming person Mr. Dogan is and what a pleasure it was dealing with him. Although we did not use SERVPRO it speaks well of you company that you have such employees. Sorry it took so long to get around to writing this, life gets in the way sometimes. Thank you for your time.
On site to begin clean-up within minutes of original call for assistance. Stayed on top of the job, which was extensive, keeping me posted along the way....always a step ahead. While you can never call this type of an experience "good", the job done by SERVPRO was over the top!
On the Thursday before the long Memorial Day weekend, I had an extensive water leak at my home in Bluefield. My insurance agent arranged for SERVPRO to assist in mitigating the damage. You guys showed up promptly on Friday, and cleaned up where necessary, removing all the ruined drywall and insulation. You placed several industrial dehumidifiers upstairs and downstairs to run over the weekend, then treated the whole house with anti-bacterial agents and whatever else was necessary.
This was a stressful incident, but your thoroughness and courtesy made a difficult situation much more manageable. I appreciate your efforts and would recommend you to anyone who found themselves in similar circumstances.
Thanks.
I just wanted to send a message saying the crew you sent to my home yesterday was outstanding. Jeremy, Lloyd and Anthony (I hope I have their names correct) were very professional, exhibited a strong work ethic and genuinely liked each other. Your company was well represented by these gentlemen. I told them they were my “heroes of the day”.
Thank you for your timely response to my situation
Finally I get a note to you to express my gratitude for all of your help with the carpet at the parsonage. I was at a loss as to how to proceed with it all - but you entered the process and it alleviated my anxiety immediately. All went well and worked well. I was impressed with the kindness and attention to detail your crew had. I'm grateful to God for your faith and witness as part of the Temple, as well as for your friendship. Grace is with you.
We recently had water damage from a leaking pipe in our wall which caused damage to the wall and hardwood floors, SERVPRO of Beckley was called through our insurance company to repair all the damage. The individuals from SERVPRO were very professional and courteous and made the whole situation stress-free. The work done by SERVPRO of Beckley was impeccable and the finished product is better than we could of hoped for, we would highly recommend SERVPRO of Beckley for any repair work in your home and we will also recommend them to our family and friends.
The young man that came and did the site survey was very courteous and knowledgeable in determining what needed to be done (removal of furniture etc and flooring) so that it could be determined how much damage was done to sub-flooring and walls by the water and what kind of clean up action would need to be taken. The young man that was sent to provide service for our water damage was very courteous and knowledgeable about what needed to be checked for possible contamination (mold) and water damage both in the house and in the craw space under it. He positioned the equipment to allow for the moisture in the sub-flooring to be dried thoroughly. He made sure we knew how to contact him in the event he was needed as the fans and dehumidifier etc were set up on a Friday and would need to be left running until Monday at least. Two young men came on Monday to see if everything was sufficiently dry. It was and they were both very courteous and professional as they removed the equipment. We will highly recommend "SERVPRO" to anyone that would need their services. If we were rating on a scale of 1 to 10 for each area reviewed it would be all 10s(except maybe for the noise of the fans running 24 hrs a day,. which had to run to dry the moisture) Office staff that we talked to were very courteous and helpful. Totally Outstanding Service
The young men were very good workers, answered my questions and cleaned up. I was very pleased with their conduct & work. I do not see any way they could improve their performance in the future.
"SERVPRO did a great job cleaning our basement carpet. We have an older dog and a new small puppy and that is the area where they stay when they are in the house. SERVPRO did great. The staff was courteous and professional. They actually went above and beyond the call to duty."
I recently (this past December) requested an inspection and estimate on a mold issue on a home in Anthony, WV. Your technician, Robert Dogan, came to the house and did a complete and professional inspection of the property and gave us an idea of what it would cost to remediate. He took his time and explained the process in detail. We decided, based on that and other physical considerations, it would not be cost effective to proceed and instead donated the property to Habitat for Humanity. It turned out to be a win/win for us and HFH. I just wanted to write and say what a helpful, courteous and forthcoming person Mr. Dogan is and what a pleasure it was dealing with him. Although we did not use SERVPRO it speaks well of you company that you have such employees. Sorry it took so long to get around to writing this, life gets in the way sometimes. Thank you for your time.
On site to begin clean-up within minutes of original call for assistance. Stayed on top of the job, which was extensive, keeping me posted along the way....always a step ahead. While you can never call this type of an experience "good", the job done by SERVPRO was over the top!
On the Thursday before the long Memorial Day weekend, I had an extensive water leak at my home in Bluefield. My insurance agent arranged for SERVPRO to assist in mitigating the damage. You guys showed up promptly on Friday, and cleaned up where necessary, removing all the ruined drywall and insulation. You placed several industrial dehumidifiers upstairs and downstairs to run over the weekend, then treated the whole house with anti-bacterial agents and whatever else was necessary.
This was a stressful incident, but your thoroughness and courtesy made a difficult situation much more manageable. I appreciate your efforts and would recommend you to anyone who found themselves in similar circumstances.
Thanks.
I just wanted to send a message saying the crew you sent to my home yesterday was outstanding. Jeremy, Lloyd and Anthony (I hope I have their names correct) were very professional, exhibited a strong work ethic and genuinely liked each other. Your company was well represented by these gentlemen. I told them they were my “heroes of the day”.
Thank you for your timely response to my situation
Finally I get a note to you to express my gratitude for all of your help with the carpet at the parsonage. I was at a loss as to how to proceed with it all - but you entered the process and it alleviated my anxiety immediately. All went well and worked well. I was impressed with the kindness and attention to detail your crew had. I'm grateful to God for your faith and witness as part of the Temple, as well as for your friendship. Grace is with you.
We recently had water damage from a leaking pipe in our wall which caused damage to the wall and hardwood floors, SERVPRO of Beckley was called through our insurance company to repair all the damage. The individuals from SERVPRO were very professional and courteous and made the whole situation stress-free. The work done by SERVPRO of Beckley was impeccable and the finished product is better than we could of hoped for, we would highly recommend SERVPRO of Beckley for any repair work in your home and we will also recommend them to our family and friends.
About Us
Our History
Steven Kelly, owner of SERVPRO of Beckley, was an insurance claims representative during which time he saw a huge need for a Fire & Water Cleanup and Restoration Company to service his hometown and the communities surrounding Beckley. He witnessed that in other more populated areas, property owners were able to get back in their homes or businesses much quicker, with lower cost, and contents saved instead of being thrown away because of the processes used and the resources available by SERVPRO Industries Inc.
He purchased the SERVPRO Franchise and after extensive training and certifications at SERVPRO headquarters he opened the business in 1999. From 1999 until 2016, SERVPRO of Beckley performed restoration services for fire, water, and mold damages. We were proud of our work and our customers were pleased with the end results but we just felt like something was missing. So in 2017, experienced and skilled construction laborers were added to our staff so when Reconstruction services were necessary after we finished the remediation, we truly can make it “Like it never even happened.”
Committed to our Community
On July 8, 2001 just two years after opening, “the disaster, now termed the worst, and most expensive, in state history” hit Wyoming, Raleigh, Fayette, Mercer and McDowell Counties, WV. He and his team worked around the clock to help save property from Beckley to Mullens. The long hours and hard work were worth it to them. It was rewarding knowing they had the resources, knowledge, and training to help families get back on their feet.
The communities we service may be small but remember we are locally owned and operated, we live and work here too. That’s why it is important to us that our good neighbors have a company that can provide the same professional service that is offered in larger more populated communities.
Our Employees
SERVPRO of Beckley opened with only Steven Kelly, the owner, to not only manage the company but he also performed all the labor. He proved that this area really needed a qualified restoration service and in less than 90 days he hired and trained 2 additional employees. He now employees 20 men and women, operates a fleet of vehicles, and has access to a warehouse full of cleaning and restoration equipment.
Along with the need for the services we provide, Steven recognizes that he has been fortunate to have highly trained, honest and dedicated employees throughout the years that not only work hard but have compassion and respect for all the property owners they work for.
Click on our Employee Page to read more about our Team.
Why SERVPRO
Are you are looking for a professional and reputable company for cleanup of your property after a water, fire, or storm damage, mold growth, or just need a general cleaning? You have found the right restoration company. SERVPRO of Beckley specializes in taking care of West Virginians, from Beckley to Oceana, and other surrounding neighborhoods.
We are a local owned and operated Franchise that is part of over 1,700 Franchises in the SERVPRO Industries, Inc. system. We are fortunate to have the resources to take care of you from small to large jobs.
Immediate response to an emergency is crucial in order to prevent any further damage to your residence or commercial building. SERVPRO of Beckley understands this, so we offer 24/7 Emergency services. We have an experienced and trained team that will arrive on site to evaluate your situation and begin the cleanup process.
SERVPRO of Beckley can help by being there beside you and guiding you through the next few days or weeks. We will work with you and/or your insurance company to get you back in your home or business much faster than you can do it on your own.
Click on our Testimonials to read what our customer have to say about SERVPRO of Beckley!
SERVPRO OF Beckley – Mission Statement
“Our Mission is to have a Team of quality people who focus on Excellent Service; Compassion; Professional Appearance; Fairness and Mutual Respect”
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