Meet Our Team
Here to Help® 24/7.
SERVPRO of Tacoma
Nick Blakeway
Nick is a lead water technician who is IICRC Certified and who primarily works on water losses. He has been working for SERVPRO for over five years. Nick is neat, organized, and meticulous when doing demolition or cleanup after a water damage event. He is careful with customer belongings and ensures that the needs of the customer are met. Every year, Nick spends time at Cannon Beach, Oregon with his family. His most fun quality is his devotion to Red Bull.
Burgie Horne
Burgie is a lead water technician who is IICRC Certified and who primarily works on water losses. He brings a team spirit and encouragement to all of SERVPRO of Tacoma. Burgie is a fun, loving, carefree spirit full of energy and life. He loves being active and riding his bike at the park. If you need a hand, Burgie is always there to help. No job is too little or too big to Burgie- he's a great team player and a valued member of our team.
Marquise Doss
Marquise is the newest member of the SERVPRO of Tacoma team. He is a water technician who primarily works on water losses. Along with water jobs, he is trained in packing and moving contents and documentation of customer belongings. Marquise is a team player and is always willing to step up when help is needed. Outside of work, you can find him on the basketball court "shooting hoops" or cheering for the Seattle Seahawks.
Christine Wright
Christine Wright has been with SERVPRO of Tacoma for five years. She is the glue that holds us together. She brings a smile and charisma that are unmatched making all of us very lucky to call her our office manager. If you need something, all you have to do is ask and it’s done before you know it- not to mention she has an uncanny way of anticipating your needs. Christine is a married mother of three and loves being involved with all her children’s dreams and endeavors. Her music selection is surprising, having a love of every genre imaginable.
Melissa Collins
Melissa Collins represents our administrative team at SERVPRO of Tacoma. She plays an integral part in keeping the wheels turning. Melissa is reliable and ready to assist the team when we need her. She goes above and beyond to ensure our staff and customers’ needs are taken care of from the beginning to the end of a job. Melissa has one daughter who she loves and adores. She was a dancer for six years and was the captain of her dance team in high school. Melissa loves to accessorize and her favorite color is pink.
Jeff Wiskow
Jeff is our Production Manager. Jeff is seasoned in everything repairs and is an expert and putting homes back together. He works directly with our customers to ensure their home returns to preloss conditions, "Like it never even happened." He is excellent at keeping our customers informed and in the decision making process. He is not only a hero at SERVPRO of Tacoma, but he is a hero to our country. He is a Marine Corps veteran who served in Saudi Arabia during the first Iraq War- Desert Storm. In his free time, he enjoys camping and riding ATV's with his wife and son.
What our
customers are saying
Our hotel had major water damage in 3 rooms. Jason and his team immediately jumped in and handled the problem with no disruption to my guests. Jason was professional and was always available by phone. He made sure I was up to date on the time frame and process. The team was awesome as well. What a well run company!
Great, caring, professional service. Outstanding, prompt, exacting customer care. Would recommend anytime.
The technicians at SERVPRO of Tacoma are respectful, kind, and great workers. Your crew deserves the highest of compliments for the work they do.
The technicians at SERVPRO of Tacoma do a great job and are very friendly!
Jeff and Mike were true professionals The products that were used to repair the house were excellent quality. Workmanship is outstanding.
Our home had a water leak from our water heater while we were gone on a family vacation over spring break. I called late at night, got someone on the phone asap and they were on site that night to start cleaning up. They did a great job, kept me in the loop daily since I was away, and dealt with my insurance to ensure everything was covered. I highly recommend these guys!!
Jason, LaTonya, and Nick were so helpful, kind, efficient, and they got my basement cleaned quickly. They worked with my landlady to secure payment, and they were available in under a week to help me with a job the former contractor had left undone for months. I was really impressed with their quality of work, and I highly recommend their services. Thanks y’all! It was such a pleasure to meet you!
Ten stars to this company! We had a leak from one of the upper floors in our Bldg. Naturally this occurred at midnight Lloyd and his wonderful team showed up and quickly took control of the situation, installing removable equipment to dry the floors and bathroom walls Our carpet was badly stained by the leak but after everything had dried the crew showed up and steamed cleaned the carpeting. The stains are gone I wouldn't hesitate to call SERVPRO, in particular Lloyd, again. He and his team are responsive, professional, courteous and competent. I highly recommend.
I called SERVPRO of Tacoma after extensive smoke damage made my house uninhabitable. Jason came over right away and immediately won my confidence with his understanding of the situation and plan of action. He worked with my insurance company and put his team to work. Latonya managed the project in the house with a degree of care and attention (for me and my belongings) that reassured me, everyday, that this disaster was being handled in the best possible way. She was extremely thorough, professional and personable. I can’t recommend them highly enough.
Our hotel had major water damage in 3 rooms. Jason and his team immediately jumped in and handled the problem with no disruption to my guests. Jason was professional and was always available by phone. He made sure I was up to date on the time frame and process. The team was awesome as well. What a well run company!
Great, caring, professional service. Outstanding, prompt, exacting customer care. Would recommend anytime.
The technicians at SERVPRO of Tacoma are respectful, kind, and great workers. Your crew deserves the highest of compliments for the work they do.
The technicians at SERVPRO of Tacoma do a great job and are very friendly!
Jeff and Mike were true professionals The products that were used to repair the house were excellent quality. Workmanship is outstanding.
Our home had a water leak from our water heater while we were gone on a family vacation over spring break. I called late at night, got someone on the phone asap and they were on site that night to start cleaning up. They did a great job, kept me in the loop daily since I was away, and dealt with my insurance to ensure everything was covered. I highly recommend these guys!!
Jason, LaTonya, and Nick were so helpful, kind, efficient, and they got my basement cleaned quickly. They worked with my landlady to secure payment, and they were available in under a week to help me with a job the former contractor had left undone for months. I was really impressed with their quality of work, and I highly recommend their services. Thanks y’all! It was such a pleasure to meet you!
Ten stars to this company! We had a leak from one of the upper floors in our Bldg. Naturally this occurred at midnight Lloyd and his wonderful team showed up and quickly took control of the situation, installing removable equipment to dry the floors and bathroom walls Our carpet was badly stained by the leak but after everything had dried the crew showed up and steamed cleaned the carpeting. The stains are gone I wouldn't hesitate to call SERVPRO, in particular Lloyd, again. He and his team are responsive, professional, courteous and competent. I highly recommend.
I called SERVPRO of Tacoma after extensive smoke damage made my house uninhabitable. Jason came over right away and immediately won my confidence with his understanding of the situation and plan of action. He worked with my insurance company and put his team to work. Latonya managed the project in the house with a degree of care and attention (for me and my belongings) that reassured me, everyday, that this disaster was being handled in the best possible way. She was extremely thorough, professional and personable. I can’t recommend them highly enough.
About Us
Our owners, Lloyd & Jennifer Shaw, are incredibly family oriented and know that disasters always strike at the most inconvenient time for your home or business. It is common to feel stressed and worried after experiencing fire or water damage, especially when it comes to how it affects your family. We’ll always treat your family with empathy and respect and your property with care. Our goal is to help minimize the disruption to your life while quickly getting your home or business back up and running again.
SERVPRO of Tacoma specializes in the cleanup and restoration of residential and commercial property after experiencing water, fire, or smoke damage and our SERVPRO of Tacoma team can also mitigate mold and mildew.
Our SERVPRO of Tacoma team is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Our team is "Ready for whatever happens" and can help clean up and restore ANY size residential or commercial loss.
If you have any questions or would like to schedule a service, please give our SERVPRO of Tacoma team a call.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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