Meet Our Team
Here to Help® 24/7.
SERVPRO of Redmond
Steve Alling
Steve Alling is the Owner/Operations Manager at SERVPRO of Redmond. He has over 10 years of experience and has the following certifications. WRT, FSRT, OCT, CDS, AMRT and ASD. Steve enjoys skiing with his family and friends. He has a dog named "Pip" who is like a member of the team. Steve is a very understanding person and loves this business. He goes above and beyond as an owner and loves his employees.
Emma Gonzalez
Emma Gonzalez is the Office Manager at SERVPRO of Redmond. She has 4 years of experience as an Office Manager. Emma is a crucial part of our team here at SERVPRO of Redmond. She is very organized, detail oriented and is very punctual. Emma is very good with Xactamate and billing. She is an expert when it comes to working with insurance adjusters to complete job billing.
Bruno Gonzalez
Bruno Gonzalez is the Production manager at SERVPRO Of Redmond. Bruno is proficient with Xactimate billing and estimating, DryBook, He is a leader who takes charge and makes sure that production is always running at full potential. Bruno is very kind and easy to work with, he always goes above and beyond for our customers and has a reputation for his excellent communication skills. Bruno has the following certifications. WRT IICRC, FSRT IICRC, AMRT IICRC. Bruno is married and enjoys spending time with his wife. He likes to workout and enjoys going to the gym and living a healthy lifestyle. We're so proud of Bruno and are excited at what the future holds for him.
What our
customers are saying
Excellent service and highly recommend! Steve, Jon, Bruno and team were extremely helpful during an unfortunate leak in our home. Their entire team was professional, responsive, and great to work with. They were also highly recommended from our builder.
I got home from vacation to a flooded house and called SERVPRO. From the initial point of contact, the Redmond team was on it! They not only isolated the core issue, but did a thorough job of inspecting other areas of the home that might be damaged. I truly felt as though they were working for me and were there to get me through this bad situation with as little pain as possible.
I called SERVPRO Of Redmond on a weekend early morning for an emergency service call but the call went to voicemail. Within a few minutes I received a call back from Steve to understand the situation. He explained to me the complete process in details over the phone without rushing and he was able to calm me down at the time. he was very helpful in providing me guidance and most importantly he was trying to help effectively even though work was yet to be assigned. At the end we couldn't work due to some other reasons but if it would have on me then I would prefer to work with this company without a doubt. Also when I told him that we won't be able to work, he was still genuinely trying to help and provide me information, that's a rare quality now a days. I really appreciate his honesty, help and highly recommend to anyone looking for these services.
Steve and Gavin from SERVPRO made a great experience out of a disaster. From the moment I called and told them about the flooding, to getting to the house quickly and knowing exactly what to do... I knew I was in great hands. The entire team had a great attitude and worked very hard to make sure we were well taken care of. We knew exactly what to expect each step of the way and they were very responsive to phone calls and questions. The job was done very well and I am so happy that we called Steve and his team.
Steve and Chuck at SERVPRO Of Redmond were excellent to work with! These guys made the whole experience very easy to deal with. They came out immediately to assess the damage. They were quick and efficient with their work. I would definitely call upon SERVPRO Of Redmond again, if needed.
Steve Alling and his cleanup crew were nominated by our insurance company when we recently flooded our kitchen and parts of the basement below. They were on site within a couple hours and had their equipment in place drying the place out within another hour. Now we're all dried out and based on the professionalism and care that Steve extended to us, we have hired his crew to also manage the installation of the new cabinets and countertops that it was just time to do now.
Thank you for your quick response to our flooding, and getting so much of the cleanup done in such a short time. Your team was professional, kind, understanding and very accommodating. Steve and his staff kept us well informed during the process. We know that we got the best company! Thank you again, from the bottom of our hearts for being a company who cares not just about the job you do, but also about the people you do it for.
We had slow water leaks in two areas of our house, and were preparing to sell. SERVPRO Of Redmond did the tear out, mitigation/dry-out, mold removal, and reconstruction all under 30 days. The service was wonderful! I never write reviews, but I highly recommend these guys. Our house looks awesome!!
Great expertise, but more importantly, they are company that cares about their customers. Their lead saved my brand new kitchen, I just remodeled in my rental property I own from from a water damage caused by a plumbing problem under the sink. I was concerned they would have to tear out the brand new cabinets and quartz counter tops we had just installed. But they were able to dry all out with specialized equipment and get the tenant back to their life's withing a few days. Thank you guys for not only caring about the job, but the people you work for!
Excellent service and highly recommend! Steve, Jon, Bruno and team were extremely helpful during an unfortunate leak in our home. Their entire team was professional, responsive, and great to work with. They were also highly recommended from our builder.
I got home from vacation to a flooded house and called SERVPRO. From the initial point of contact, the Redmond team was on it! They not only isolated the core issue, but did a thorough job of inspecting other areas of the home that might be damaged. I truly felt as though they were working for me and were there to get me through this bad situation with as little pain as possible.
I called SERVPRO Of Redmond on a weekend early morning for an emergency service call but the call went to voicemail. Within a few minutes I received a call back from Steve to understand the situation. He explained to me the complete process in details over the phone without rushing and he was able to calm me down at the time. he was very helpful in providing me guidance and most importantly he was trying to help effectively even though work was yet to be assigned. At the end we couldn't work due to some other reasons but if it would have on me then I would prefer to work with this company without a doubt. Also when I told him that we won't be able to work, he was still genuinely trying to help and provide me information, that's a rare quality now a days. I really appreciate his honesty, help and highly recommend to anyone looking for these services.
Steve and Gavin from SERVPRO made a great experience out of a disaster. From the moment I called and told them about the flooding, to getting to the house quickly and knowing exactly what to do... I knew I was in great hands. The entire team had a great attitude and worked very hard to make sure we were well taken care of. We knew exactly what to expect each step of the way and they were very responsive to phone calls and questions. The job was done very well and I am so happy that we called Steve and his team.
Steve and Chuck at SERVPRO Of Redmond were excellent to work with! These guys made the whole experience very easy to deal with. They came out immediately to assess the damage. They were quick and efficient with their work. I would definitely call upon SERVPRO Of Redmond again, if needed.
Steve Alling and his cleanup crew were nominated by our insurance company when we recently flooded our kitchen and parts of the basement below. They were on site within a couple hours and had their equipment in place drying the place out within another hour. Now we're all dried out and based on the professionalism and care that Steve extended to us, we have hired his crew to also manage the installation of the new cabinets and countertops that it was just time to do now.
Thank you for your quick response to our flooding, and getting so much of the cleanup done in such a short time. Your team was professional, kind, understanding and very accommodating. Steve and his staff kept us well informed during the process. We know that we got the best company! Thank you again, from the bottom of our hearts for being a company who cares not just about the job you do, but also about the people you do it for.
We had slow water leaks in two areas of our house, and were preparing to sell. SERVPRO Of Redmond did the tear out, mitigation/dry-out, mold removal, and reconstruction all under 30 days. The service was wonderful! I never write reviews, but I highly recommend these guys. Our house looks awesome!!
Great expertise, but more importantly, they are company that cares about their customers. Their lead saved my brand new kitchen, I just remodeled in my rental property I own from from a water damage caused by a plumbing problem under the sink. I was concerned they would have to tear out the brand new cabinets and quartz counter tops we had just installed. But they were able to dry all out with specialized equipment and get the tenant back to their life's withing a few days. Thank you guys for not only caring about the job, but the people you work for!
About Us
SERVPRO of Redmond has been serving the communities of Redmond,Sammamish and Carnation now for over 10 years. We have a great office staff and some of the best technicians in the business. Quality and customer service is our main focus here at SERVPRO of Redmond. Our technicians are ready 24/7 to handle anything big or small in your time of need. Our goal is to help our customers through these hard times and show them we care. We’re more than a Restoration company, we’re a family.
SERVPRO of Redmond understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Redmond specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Redmond can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Redmond.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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