Thanks to Tom for his "thinking outside the box" approach and gracious assistance to me this past year in helping me, as a chemically sensitive person, recover my home from mold after a roof leak. I worked with many different people but Tom stood out with his courtesy and knowledge about how to fix the problem without using toxic chemicals. He was my "top" adviser and I owe him a debt of gratitude. I cannot recommend his company more highly to others, for his high ethical standards and willingness to show me an alternative way to solve the problem myself without charging me for mitigation service or consulting time. He's a great guy. I thank him profusely for the gift of my home back. Without his expert advice and encouragement, I could be homeless now..

The day they were to come spray Tom from SERVPRO called and said ethically and in good conscious could not come and spray for something that wasn't there. He said it felt like he would be ripping us off and asked that we hold off. That not all home inspectors are idiots and that if it were brought up again then we would reassess. You just don't find that kind of honesty in business anymore. I would not hesitate to recommend SERVPRO to anyone and should the need arise I'll call them again.

We have had Tom clean our carpets yearly when we had a houseful of it, but now we only have 3 rooms of carpet! His work is top notch, and he leaves them as dry as possible, and will even tighten carpets which have loosened up over the years. He's truly a carpet expert! 

Tom is honest, hard working and he'd be the first person we'd call, should we have any disaster! He's friendly and fun! He now cleans our RV as well! Prices are reasonable, he's reliable and on time!

A belated Thank You for your help/advice. You came to my son & my house in Tumwater. We worked in the house until I left the country & I have just returned. We will absolutely refer your company & use you if a need arises

Water Damage. Dry out carpet, walls, Take out damaged drywall and carpet pad, bathroom floor, vanity Great! Everyone was very nice, fast and professional.

Ideal Service Provided. I was very happy and surprised that SERVPRO of Olympia answered the phone at 9:00 pm so I made an appointment for that next morning. They really helped to mitigate the damage! The claim would have been much higher if SERVPRO hadn't been so proactive to help us. The office staff was very professional. They provided just an excellent experience.

They brought in a ice blaster and used it in the whole house, removed all of the mold, and repaired
the water damage. They did a great job.

Very Satisfied! We appreciate very much the education we received regarding the work and related process during our water damage.

Thanks to Tom for his "thinking outside the box" approach and gracious assistance to me this past year in helping me, as a chemically sensitive person, recover my home from mold after a roof leak. I worked with many different people but Tom stood out with his courtesy and knowledge about how to fix the problem without using toxic chemicals. He was my "top" adviser and I owe him a debt of gratitude. I cannot recommend his company more highly to others, for his high ethical standards and willingness to show me an alternative way to solve the problem myself without charging me for mitigation service or consulting time. He's a great guy. I thank him profusely for the gift of my home back. Without his expert advice and encouragement, I could be homeless now..

The day they were to come spray Tom from SERVPRO called and said ethically and in good conscious could not come and spray for something that wasn't there. He said it felt like he would be ripping us off and asked that we hold off. That not all home inspectors are idiots and that if it were brought up again then we would reassess. You just don't find that kind of honesty in business anymore. I would not hesitate to recommend SERVPRO to anyone and should the need arise I'll call them again.