Meet Allison

Meet Allison, our exceptional administrative assistant at SERVPRO of Federal Way. With over two decades of invaluable experience in the restoration and mitigation industry, Allison brings a wealth of knowledge and expertise to our team. Her seasoned background ensures our administrative operations run smoothly and efficiently, complementing our commitment to delivering top-tier services. Allison's dedication, professionalism, and industry know-how make her an invaluable asset, helping us provide the best possible support to our community in times of need. We're delighted to have her on board, strengthening our team and enhancing our ability to serve Federal Way and its surrounding areas.

Meet Ana

Ana, our exceptional Office Manager, recently marked an exciting 14-year milestone with SERVPRO of Federal Way. Her role is pivotal in ensuring the seamless functioning of our organization. Ana's dedication and proficiency extend to overseeing multiple teams and office activities, a testament to her exceptional leadership. Her meticulous approach to office management is invaluable in providing top-notch restoration and mitigation services to our community. Ana's unwavering commitment to excellence and her years of experience make her an indispensable asset to our team. We're fortunate to have her guiding our office and contributing to our mission of serving Federal Way with the utmost professionalism and dedication.

Meet Andy

Andy, our outstanding Crew Chief at SERVPRO of Federal Way, excels in customer interactions. His ability to connect with clients is a testament to our commitment to exceptional service. All our Crew Chiefs, including Andy, are certified in IICRC, WRT, FSRT, and ASD, showcasing their expertise in restoration and mitigation. Their knowledge ensures that our team is well-equipped to handle any situation with professionalism and skill. Andy's dedication to customer satisfaction and his certification credentials make him a valuable asset to our mission of providing top-tier restoration services to our community. We're proud to have him on our team.

Meet Bernadette

Bernadette is a testament to growth and versatility at SERVPRO of Federal Way. She initially joined our team as a Job File Coordinator, showcasing her dedication and organization skills. Five months ago, she transitioned to our accounting team, where her attention to detail shines. With two years of experience at our company and certifications in IICRC and WRT, Bernadette brings a wealth of knowledge and expertise to her role. Her ability to adapt and excel in different capacities is commendable, and we value her contributions as she continues to support our mission of serving the Federal Way community with excellence.

Meet Bil

Meet Bil, our Job File Coordinator at SERVPRO of Federal Way. With over three years of dedicated service and an impressive background of more than two decades in restoration and mitigation, Bil plays a pivotal role in managing our projects efficiently. His profound knowledge of the insurance industry ensures seamless communication between clients, insurers, and our team, streamlining the restoration process. Bil's wealth of experience and commitment make him an invaluable asset to our mission of serving Federal Way with excellence. We're grateful for his continued dedication, which contributes to our team's success in restoring homes and businesses.

Meet Bradley

Bradley, our exceptional Crew Chief at SERVPRO of Federal Way, is renowned for his exceptional customer interactions. His ability to connect with clients underscores our commitment to providing top-notch service. Additionally, all our Crew Chiefs, including Bradley, hold certifications in IICRC, WRT, FSRT, and ASD, demonstrating their expertise in restoration and mitigation. These certifications equip our team to handle any situation with precision and professionalism. Bradley's dedication to customer satisfaction, combined with his certification credentials, makes him an invaluable part of our mission to deliver top-tier restoration services to our community. We're proud to have him on our team.

Meet Carter

Meet Carter, our hardworking and dedicated Crew Chief at SERVPRO of Federal Way. Carter exemplifies our team's commitment to excellence in restoration and mitigation services. Like all our Crew Chiefs, he holds certifications in IICRC, WRT, FSRT, and ASD, showcasing our expertise in the field. Carter's dedication and skills ensure that our team can efficiently handle any project while maintaining a high standard of professionalism. His unwavering commitment to our mission and his certification credentials make him an indispensable part of our ability to provide top-tier restoration services to our community. We're proud to have Carter on our team.

Meet Chris

We are delighted to have Chris as our Administrative Assistant at SERVPRO of Federal Way. In his short but impactful six months with our team, Chris has already proven to be an invaluable asset. His dedication to his role and adaptability make him an essential part of our operations. With his assistance, our administrative functions run smoothly, ensuring that we can provide top-tier services to our community. Chris's proactive approach and outstanding work ethic have been vital, and we are thrilled to have him on board. His contribution is instrumental in our mission to serve Federal Way with excellence.

Meet Dale

Meet Dale, our Construction Coordinator at SERVPRO of Federal Way, who joined our team nearly a year ago. Dale has proven to be a great asset to our reconstruction team. His organizational skills, attention to detail, and dedication to coordinating construction projects have significantly contributed to our ability to restore properties effectively. Dale's commitment to excellence ensures that reconstruction projects run smoothly, and clients can return to their homes or businesses promptly. We value his hard work and professionalism as he continues to support our mission of providing top-tier restoration and mitigation services to the Federal Way community.

Meet Dallas

Introducing Dallas, our accomplished Construction Manager at SERVPRO of Federal Way, who joined our team nearly a year ago. Dallas brings a wealth of construction industry expertise, making him a valuable addition to our reconstruction team. His background ensures that our reconstruction projects are carried out with precision and excellence. Dallas's commitment to delivering top-tier restoration services has greatly contributed to our mission of serving the Federal Way community effectively. We're delighted to have him on board, where his knowledge and dedication continue to enhance our ability to provide top-notch reconstruction and mitigation services.

Meet Dave

Meet Dave, our Director of Mitigation Services and an invaluable cornerstone of SERVPRO of Federal Way since its inception over two decades ago. With his extensive experience and unwavering commitment, Dave has played a pivotal role in our long-standing success. His leadership and expertise in mitigation services are unparalleled, ensuring that our community receives the highest level of care during times of crisis. Dave's enduring dedication and wealth of knowledge make him an irreplaceable asset to our team. We're privileged to have his guidance and experience, continually shaping our mission to serve Federal Way with excellence in restoration and mitigation.

Meet Daymontray

Meet Daymontray, our dedicated Job File Coordinator at SERVPRO of Federal Way. With over 7 years of unwavering commitment to our team, Daymontray is a vital asset to our operations. Holding certifications in IICRC and WRT, he brings a high level of expertise to his role. Daymontray's dedication is evident in his meticulous approach to all he does, ensuring our restoration projects run seamlessly. His experience and passion for excellence make him an essential part of our mission to provide top-quality services to the Federal Way community. We greatly value his long-standing commitment and dedication to our team's success.

Meet Jacquelyn

Jacquelyn is a cornerstone of our team at SERVPRO of Federal Way, having dedicated over a decade of her expertise as an Accounting Clerk. Her long-standing commitment and unwavering dedication have been instrumental in ensuring our financial operations run seamlessly. With her attention to detail and extensive knowledge, Jacquelyn plays a vital role in our success. Her experience and loyalty are invaluable. We are grateful for her continued dedication and expertise.

Meet Jamell

Meet Jamell, our accomplished Construction Manager at SERVPRO of Federal Way, who joined our team nearly 3 years ago. With a strong background in the construction industry, Jamell has seamlessly integrated into our reconstruction team, proving to be a valuable asset. His expertise ensures that our reconstruction projects are executed with precision and excellence. Jamell's dedication to delivering top-tier restoration services has been instrumental in our ability to serve the Federal Way community effectively. We're proud to have him as part of our team, where his knowledge and commitment continue to enhance our ability to provide top-notch reconstruction and mitigation services.

Meet Jared

Meet Jared, our dedicated Commercial Sales and Marketing Representative at SERVPRO of Federal Way. With four years of hands-on experience in the restoration and mitigation industry, Jared brings a wealth of expertise to our team. Prior to his career in sales and marketing, he served in the US Army, which instilled discipline, teamwork, and problem-solving skills that greatly benefit his role. Jared's unique background allows him to approach commercial sales and marketing with a well-rounded perspective. His commitment and diverse skill set are instrumental as we continue to serve our community and meet the needs of our commercial clients.

Meet Jared

Introducing Jared, one of our amazing Crew Chiefs at SERVPRO of Federal Way. All our Crew Chiefs, including Jared, hold certifications in IICRC, WRT, FSRT, and ASD, signifying their expertise in the restoration and mitigation field. Jared's dedication and certification credentials are a testament to our commitment to excellence. His role ensures that our team is equipped to handle a wide range of projects with precision and professionalism. Jared's contributions are invaluable as we continue our mission to provide top-tier restoration services to the Federal Way community. We're proud to have him as a part of our skilled and certified team.

Meet Jason

Meet Jason, our dynamic Commercial Sales and Marketing Representative at SERVPRO of Federal Way. With nearly a year of dedicated service, Jason brings a fresh perspective and enthusiasm to our team. Leveraging his prior background in sales and marketing, he adeptly fosters relationships with our commercial clients and devises effective marketing strategies. His passion for helping businesses and his innovative approach have quickly made him an integral part of our mission to serve the Federal Way community. We value Jason's commitment to excellence and his ability to connect with clients, ensuring they receive the best possible restoration and mitigation services.

Meet Jesús

Meet Jesús, one of our skilled Crew Chiefs at SERVPRO of Federal Way. As with all our Crew Chiefs, Jesús holds certifications in IICRC, WRT, FSRT, and ASD, highlighting our team's expertise in restoration and mitigation. His dedication to these certifications reflects our commitment to maintaining the highest standards of service. Jesús plays a crucial role in ensuring our projects are executed with precision and professionalism. His contributions are instrumental in our mission to provide top-tier restoration services to the Federal Way community. We're proud to have Jesús as part of our certified team, delivering excellence in every project.

Meet Kellyn

Meet Kellyn, our talented Digital Marketing Specialist at SERVPRO of Federal Way. With a Bachelor's degree in Marketing from Green River College and nearly three years of expertise in the digital marketing field, Kellyn plays a vital role in promoting our services and connecting with our community. Her strategic insights and innovative approaches enhance our online presence, ensuring we reach those in need promptly and effectively. In her nearly year-long tenure, Kellyn has demonstrated dedication and skill, contributing to our mission of serving Federal Way with excellence. We're fortunate to have her expertise driving our digital marketing efforts.

Meet Lee

Meet Lee, our dedicated Job File Coordinator at SERVPRO of Federal Way. With a tenure of over 6 years and more than a decade of hands-on experience in the Restoration and Mitigation field, Lee is an invaluable asset to our team. Certified in IICRC and WRT, his expertise ensures that our projects are executed seamlessly. Lee's commitment to excellence and his proficiency in everything he does play a crucial role in streamlining our restoration operations. We're grateful for his dedication, which greatly contributes to our mission of providing efficient and top-quality services to the Federal Way community.

Meet Levi

Levi, our dedicated Production Manager at SERVPRO of Federal Way, stands as a pillar of experience and leadership with over a decade of dedicated service. Certified in WRT, ASD, and CDS, his extensive expertise ensures our restoration projects are executed flawlessly. Levi's commitment to excellence and his ability to mentor and guide our team have been instrumental in our long-standing success. His dedication to serving the Federal Way community is unwavering, and we are grateful for his continued leadership and profound knowledge in the restoration and mitigation industry. Levi is a true asset to our team and our mission.

Meet Marqus

Meet Marqus, one of our accomplished Crew Chiefs at SERVPRO of Federal Way. All our Crew Chiefs, including Marqus, hold essential certifications in IICRC, WRT, FSRT, and ASD, attesting to our team's expertise in restoration and mitigation. Marqus's commitment to these certifications underscores our dedication to delivering the highest level of service. His role is pivotal in ensuring our projects are executed with precision and professionalism, maintaining our reputation for excellence. Marqus's contributions are instrumental as we continue our mission to provide top-tier restoration services to the Federal Way community. We're proud to have him on our certified team, ensuring quality in every project.

Meet Melissa

Introducing Melissa, our Director of Mitigation Services - Fire/Contents at SERVPRO of Federal Way. Melissa joined our team in November 2022, following the acquisition of the SERVPRO of Renton franchise, where she had already made significant contributions over several years. Her expertise in fire mitigation and contents is a valuable addition to our roster. Melissa's dedication to her role and her extensive experience ensure that our community receives top-notch fire damage restoration services. We're thrilled to have her as part of our team, continuing her legacy of excellence in the restoration and mitigation industry.

Meet Michelle

Meet Michelle, our dedicated Administrative Assistant at SERVPRO of Federal Way. With a remarkable tenure of over 8 years and an impressive 12+ years of experience in the Restoration and Mitigation industry, Michelle is a cornerstone of our team. Holding certifications in IICRC, WRT, and FSRT, she brings a wealth of expertise to our operations. Michelle's commitment to excellence ensures our administrative functions run smoothly, enabling us to provide top-tier services to our community. Her extensive knowledge and dedication make her an essential part of our mission to restore homes and businesses in Federal Way effectively and efficiently.

Meet Mike

Meet Mike, our Director of Construction Services at SERVPRO of Federal Way, with an impressive tenure of over 5 years. Mike's expertise and leadership in construction services have been instrumental in our ability to provide comprehensive restoration solutions to our community. His commitment to excellence ensures that properties are not only restored but also rebuilt to the highest standards. Mike's dedication to the team and our mission to serve Federal Way is evident in his years of service and the outstanding quality of work he consistently delivers. We're privileged to have him as a valued member of our team.

Meet Natasha

Meet Natasha, our adept Fire Crew Chief at SERVPRO of Federal Way. All our Crew Chiefs carry vital certifications in IICRC, WRT, FSRT, and ASD, demonstrating our dedication to excellence in restoration and mitigation. Natasha's commitment to these certifications reflects our unwavering promise to deliver top-tier service. Her role is crucial in ensuring that fire-related projects are handled with precision and professionalism, maintaining our reputation for excellence. Natasha's contributions are invaluable as we continue our mission to offer high-quality fire damage restoration services to the Federal Way community. We're proud to have her as part of our certified team, ensuring quality in every project.

Meet Nick

Meet Nick, our versatile Business Development, Sales, and Marketing Representative at SERVPRO of Federal Way. With two years of hands-on experience in restoration and mitigation and a background in real estate and property management sales within the greater Seattle area, Nick brings a unique blend of expertise to our team. His comprehensive understanding of both the restoration industry and the local property market equips him with a valuable perspective for client interactions and marketing strategies. Nick's dedication and diverse skill set make him a valuable asset as we continue to provide top-notch services to our community.

Meet Rachael

Rachael, our Sales and Marketing Manager at SERVPRO of Federal Way, is a true powerhouse in our team. With an impressive 14-year tenure, she's the driving force behind our business growth and community involvement. Rachael's extensive network and affiliations, including the Association of General Contractors (AGC), Bellevue Chamber of Commerce, and many more, exemplify her commitment to building strong connections. She actively participates in various industry associations and chambers, fostering relationships that benefit our community. Rachael's dedication to business excellence and community engagement is nothing short of remarkable, making her an invaluable asset to our team and the Federal Way community.

Meet Rashelle

Meet Rashelle, our seasoned Job File Coordinator at SERVPRO of Federal Way. With a dedicated service record of over 6 years in the Restoration and Mitigation industry, Rashelle plays a vital role in ensuring our projects run smoothly. Certified in IICRC and WRT, her expertise ensures efficiency and effectiveness in all projects, contributing to the seamless execution of our restoration operations. Rashelle's commitment to excellence is a cornerstone of our ability to provide top-tier services to the Federal Way community. We value her dedication and expertise as a crucial part of our team.

Meet Shane

Meet Shane, one of our skilled Crew Chiefs at SERVPRO of Federal Way. Our entire team of Crew Chiefs, including Shane, boasts crucial certifications in IICRC, WRT, FSRT, and ASD, signifying our expertise in the restoration and mitigation field. Shane's dedication to these certifications underscores our unwavering commitment to delivering top-tier service. His role ensures our projects are executed with precision and professionalism, maintaining our reputation for excellence. Shane's contributions are invaluable as we continue our mission to provide high-quality restoration services to the Federal Way community. We're proud to have him as part of our certified team, delivering excellence in every project.

Meet Shannon

Meet Shannon, our proficient Fire Crew Chief at SERVPRO of Federal Way. Our entire team of Crew Chiefs holds essential certifications in IICRC, WRT, FSRT, and ASD, demonstrating our unwavering commitment to excellence in restoration and mitigation. Shannon's dedication to these certifications reflects our promise to provide top-tier service. Her role is pivotal in ensuring that fire-related projects are executed with precision and professionalism, maintaining our reputation for excellence. Shannon's contributions are invaluable as we continue our mission to deliver high-quality fire damage restoration services to the Federal Way community. We're proud to have her as part of our certified team, ensuring quality in every project.

Meet Simeti (aka, Meki)

Meet Meki, one of our accomplished Crew Chiefs at SERVPRO of Federal Way. Our entire team of Crew Chiefs, including Meki, is certified in IICRC, WRT, FSRT, and ASD, demonstrating our commitment to excellence in restoration and mitigation. Meki's dedication to these certifications reflects our unwavering pledge to deliver top-tier service. His role is pivotal in ensuring projects are executed with precision and professionalism, maintaining our reputation for excellence. Meki's contributions are instrumental in our mission to provide the Federal Way community with high-quality restoration services. We're proud to have him as part of our certified team, delivering excellence in every project.

Meet Stephen

Meet Stephen, one of our accomplished Crew Chiefs at SERVPRO of Federal Way. Our entire team of Crew Chiefs, including Stephen, holds vital certifications in IICRC, WRT, FSRT, and ASD, showcasing our commitment to excellence in restoration and mitigation. Stephen's dedication to these certifications reflects our unwavering promise to provide top-tier service. His role is instrumental in ensuring projects are executed with precision and professionalism, maintaining our reputation for excellence. Stephen's contributions are invaluable as we continue our mission to offer high-quality restoration services to the Federal Way community. We're proud to have him as part of our certified team, delivering excellence in every project.

Meet Travis

Meet Travis, one of our skilled Crew Chiefs at SERVPRO of Federal Way. Our entire team of Crew Chiefs, including Travis, holds critical certifications in IICRC, WRT, FSRT, and ASD, emphasizing our commitment to excellence in restoration and mitigation. Travis's dedication to these certifications underscores our unwavering pledge to provide top-tier service. His role is integral in ensuring projects are executed with precision and professionalism, maintaining our reputation for excellence. Travis's contributions are invaluable as we continue our mission to deliver high-quality restoration services to the Federal Way community. We're proud to have him as part of our certified team, ensuring quality in every project.

Meet Will

Meet Will, our dedicated Operations Manager, who has been an integral part of our team for the past 5 years. Will's extensive experience and leadership have been instrumental in ensuring the smooth and efficient operation of our restoration and mitigation services. With a keen eye for detail and a commitment to excellence, he plays a pivotal role in coordinating our teams and projects, ensuring that our clients receive top-tier service. Will's unwavering dedication to our mission has contributed significantly to our continued success in serving the Federal Way community. We're grateful to have him as a key member of our team for the past five years.