Meet Our Team
Here to Help® 24/7.
SERVPRO of Winchester
Joseph Aldridge
Joey is our awesome Water Crew Leader! He has been a part of our SERVPRO family for five years now and continues to be instrumental in our success. His favorite part of his job is meeting new people every day. He graduated from college with a bachelor’s degree and enjoys working out, hunting, fishing, and farming in his free time.
Hilary Brockmeier
Hilary is our wonderful Customer Serve Manager/Job File Coordinator! Having been a part of our SERVPRO family for the last six years, she enjoys most how every job here is different and affords the chance to learn something new. When she’s not working, you can find her either studying for school, spending time with her dog, or playing video games.
Michael Caison
Michael is one of our talented Water Service Technicians here at SERVPRO! He has been a part of our family for almost two years now! A self-proclaimed “Demo King,” Michael’s experience in the field and his passion for his job, continue to elevate the work we do. At the end of the day, though, what he enjoys most is giving great service to people going through difficult times. In his free time, Michael enjoys spending quality time with his family.
Don Collins
Don is our outstanding Operations Manager here at SERVPRO! He has been a part of our family for thirteen years, during which he helped propel our company to new heights. With twenty-two years of experience in the restoration industry and a slew of IICRC certifications including water, mold, odor removal, and applied microbial remediation, Don has the expertise to handle any job. He particularly enjoys the problem-solving aspects of the work. On his off days, Don enjoys various outdoor activities such as hunting, fishing, camping, and kayaking.
Glenn Denecke
Glenn is our amazing Warehouse, Service, and Fleet Manager! He has been a part of our SERVPRO family for eight years now! Over those years, He has lent us his considerable autobody experience and expertise. His favorite part of his job are his coworkers and being able to help people. During his free time, Glenn enjoys attending car shows with old cars, and camping.
Neva Denton
Neva is one of our wonderful Fire Production Assistants and has been with us for seven months! Before SERVPRO, she worked in a janitorial position and then in home healthcare. While there’s never a dull moment working at SERVPRO, Neva loves how our awesome team always works together! When she is helping our Fire Division be the best it can be, Neva enjoys making jewelry, camping, and spending time with her lovely grandchildren.
Guillermina Gonzalez
Guillermina is one of our amazing Fire Lead Technicians and has been a part of our SERVPRO family for ten years! She takes pride in making our customers happy and always pushing herself to perfect her process. Prior to SERVPRO, Guillermina graduated from high school and worked in the restaurant industry for five years. When she is not working hard, she enjoys spending her time with her beautiful family.
Marta Gonzalez
Marta is one of our wonderful Fire Production Assistants! She has been on our SERVPRO team for seven years and she loves to make our customers happy with her job. After graduating from high school, Marta worked at McDonald’s for 5 years. When she is not working hard for our customers, she enjoys spending time with her family.
Cynthia Heinl
Cindy is our talented Customer Service Manager for Mold and Bio here at the SERVPRO! After attending high school at North Alleghany and going to Indiana University of PA, Cindy has been working at our SERVPRO franchise for more than eight years now. Cindy continues to enjoy the always changing work and writing our customer’s estimates. She especially finds helping people in their time of need to be very rewarding. In her free time, she enjoys crafting, making home improvements, traveling, and spending time with friends and family!
John Jackson
John is one of our super Fire Production Assistants here at SERVPRO and has been a part of the team for three years! He enjoys the people he works with and being part of the team. John has a doctorate in theology and has prior experience in construction. When he is not hard at work, he loves to listen to music.
Robert McKenzie
Robert is our wonderful Mold Service Technician! He has been a part of our SERVPRO family for two years now during which he has continually helped us grow to be even better. While he enjoys the work he does for us, he is also a volunteer firefighter, and we couldn’t be prouder! When is not at work, Robert enjoys outdoor activities like hunting and fishing.
Clinton Morgan
Clinton is one of our amazing Water Project Managers! He has been a part of our SERVPRO family for three and a half years now. A high school graduate with two years of college, Clinton is IICRC certified in Water Damage Restoration. He also has work experience in Fire, Mold, and Biohazard damage processes. Clinton enjoys working at SERVPRO because it allows him to provide a valuable service to people in need. When he is not hard at work, Clinton is always up for anything as long as it is with friends or family.
Andrew L. Mudd
Andrew is one of our newest Fire Production Assistants here at our SERVPRO! While, he has only been here a month, Andrew really enjoys how close-knit our team is, and loves being able travel and see the smiles on our customer’s faces. After attending college, Andrew worked as a firefighter for twenty years. When he’s not hard at work, he enjoys grilling, writing his own recipes, and attending his kids’ sporting events.
Mike Murray
Mike is our awesome Lead Mold and certified Bio Recovery Technician here at SERVPRO! He has been a part of Team Warnecki for almost 8 years and has been with SERVPRO for 12 years. His favorite part about the job is working in his division with the team. Since graduating from Hermitage High School in Richmond, VA, he has become certified in WRT, OCT, AMRT, CCT, Lead, Osha IO, and the ABRA Bio certification. When he’s not working, you can catch him hunting and fishing.
Carlos Orellana
Carlos is one of our excellent Water Project Managers here at SERVPRO! He and has been a part of our family for almost three years now! He has fifteen years of experience in the field and is certified in water damage restoration from IICRC, is a certified mold remediation contractor and mold inspector. His favorite part of his job is being able to help and interact with customers and coworkers alike. When he isn’t hard at work, he enjoys spending time with his wonderful family.
Miguel Rivera
Miguel is our amazing Lead Technician who has been a part of the SERVPRO family for two years! One thing he enjoys the most about SERVPRO is helping families. Since graduating high school and getting her IICRC Water Certification, Miguel has been a great part of the team and we are lucky to have him. During his free time, he enjoys spending time with his family.
Justin Smith
Justin is one of our best Fire Lead Technicians here at SERVPRO and has been a part of the team for twelve years! IICRC certified in water, fire, and odor control, Justin’s expertise and experience are invaluable to our team. What he likes most about the job are the wonderful people he gets to work with every day. He also graduated college with an associate degree in network security and enjoys watching football and gaming in his free time.
Kevin Smith
Kevin is our amazing Project Manager in the Mold and Bio Recovery Division! He has been a part of our SERVPRO family for almost 7 years now, and what he enjoys most about the job is being able to help homeowners during hard times. IICRC certified in water damage restoration, applied microbial remediation, odor control, and carpet cleaning, Kevin is also a certified technician through the American Bio Recovery Association (ABRA). When he isn’t working, he loves going to sporting events and coaching his kids’ youth sport teams!
Corey Swope
Corey is one of our awesome Water Project Managers! He has been with our SERVPRO family for three years! With ten years of experience in the restoration and construction industry, Corey has helped our business grow substantially. He appreciates working at SERVPRO and the ability to help our customers feel better during hard times. During his free time, Corey enjoys spending time with his family, working on cars, and building things.
Amber Thompson
Amber is one of our awesome Fire Production Assistants who started working here at SERVPRO last January! She enjoys being on our team because we are always working on a variety of different jobs, which keeps everyday exciting. She has past experience in the customer service field, and in her free time she loves to paint and read.
Saul Urrutia
Saul is our awesome Carpet and Upholstery Technician and has been a part of our SERVPRO family for four months! He graduated from high school and finished two years college before becoming a certified carpet cleaner for fifteen years. Before SERVPRO, he was a supervisor of the production team at Ayoub Carpet Service. He likes working on our team because every day there’s something new to do. During his free time, he enjoys spending time with his family and fishing.
Arminda Zelaya
Arminda is one of our amazing Fire Lead Technicians! She has been a part of our SERVPRO family for fourteen years and her contributions to our continued success have been innumerable. Over the years, Arminda appreciates and loves the people she works with every day. She also takes great pride in her job and making our customers happy. When she is not hard at hard, Arminda enjoys spending time with her lovely family.
Maria Zepeda
Maria is one of our Fire Production Assistants here at SERVPRO! She has been with the SERVPRO family for almost nine years and her favorite part of the job is everything! She specifically enjoys cleaning and the pack outs and with experience in cleaning, she is an amazing part of our Fire Division. On her free time, she likes to dance, pray, cook, and make people smile.
What our
customers are saying
5 stars!
5 Stars!
Mr. Kelly – I would like to call to your attention the outstanding service provided by your employees in assisting my wife and me to get back into our home. In March 2018 a tree fell on our house causing extensive damage and resulting in SERVPRO removing house contents and storing our furniture and personal effects for over one year.
Our insurance provider approved assistance by SERVPRO to move our furniture and effects back into our house. This move took place in late March and early April of this year. Your staff did an outstanding job in scheduling and supervising this project. They exercised courtesy and patience, as well as competence, in coordinating the return, working through much difficulty as to when our contractor would have our house ready for occupancy.
The return lasted 5 days and, in addition to furniture, consisted of 664 boxes of personal effects. The employees delivered, unpacked and helped replace many items. They were prompt, dependable and totally cooperative. They should be commended for their cheerful, positive attitude in handling an extremely difficult job. They went out of their way in their efforts to return our home to its original state. We really don’t know what we would have done without them. You are fortunate to have such high caliber employees. Please convey to them our appreciation for a job really well done.
Thank you,
Jay and Peggy Aldhizer
I highly recommend SERVPRO for water damage and mold assessment. The team of Joey and James was a very pleasant experience for a very stressful situation! They were both very knowledgeable and courteous as well as explaining the process(es) to me in layman terms. Thank you both again!
I have never seen so much water. SERVPRO arrived and quick removed the water plus dried everything out!
The group that was assigned to us was absolutely amazing and so friendly. We enjoyed having them here every day and they were so sweet with our animals as well! Definite 5 stars from us!
5 stars from us! Working with Rob and his team are professional and knowledgeable. They are enjoyable to work with, and they love dogs...always a plus! You won't regret using SERVPRO; they certainly know their stuff!
Don is exemplary in his knowledge and ability to interact with customers. He consulted with me throughout my project and I trusted him explicitly. I also followed every piece of his advice. Working with SERVPRO and Don, Cindy, and Mike Murray was a pleasure. I only commend you on your service and would not hesitate to recommend SERVPRO to others.
5 Stars!
5 stars!
5 Stars!
Mr. Kelly – I would like to call to your attention the outstanding service provided by your employees in assisting my wife and me to get back into our home. In March 2018 a tree fell on our house causing extensive damage and resulting in SERVPRO removing house contents and storing our furniture and personal effects for over one year.
Our insurance provider approved assistance by SERVPRO to move our furniture and effects back into our house. This move took place in late March and early April of this year. Your staff did an outstanding job in scheduling and supervising this project. They exercised courtesy and patience, as well as competence, in coordinating the return, working through much difficulty as to when our contractor would have our house ready for occupancy.
The return lasted 5 days and, in addition to furniture, consisted of 664 boxes of personal effects. The employees delivered, unpacked and helped replace many items. They were prompt, dependable and totally cooperative. They should be commended for their cheerful, positive attitude in handling an extremely difficult job. They went out of their way in their efforts to return our home to its original state. We really don’t know what we would have done without them. You are fortunate to have such high caliber employees. Please convey to them our appreciation for a job really well done.
Thank you,
Jay and Peggy Aldhizer
I highly recommend SERVPRO for water damage and mold assessment. The team of Joey and James was a very pleasant experience for a very stressful situation! They were both very knowledgeable and courteous as well as explaining the process(es) to me in layman terms. Thank you both again!
I have never seen so much water. SERVPRO arrived and quick removed the water plus dried everything out!
The group that was assigned to us was absolutely amazing and so friendly. We enjoyed having them here every day and they were so sweet with our animals as well! Definite 5 stars from us!
5 stars from us! Working with Rob and his team are professional and knowledgeable. They are enjoyable to work with, and they love dogs...always a plus! You won't regret using SERVPRO; they certainly know their stuff!
Don is exemplary in his knowledge and ability to interact with customers. He consulted with me throughout my project and I trusted him explicitly. I also followed every piece of his advice. Working with SERVPRO and Don, Cindy, and Mike Murray was a pleasure. I only commend you on your service and would not hesitate to recommend SERVPRO to others.
5 Stars!
About Us
As one of the long standing, highly reputable restoration companies in Virginia, SERVPRO of Winchester has been delivering uncompromising quality services to our customers for almost 30 years. During this time, we have built a team with exceptional knowledge in not only water and fire mitigation, but also mold remediation.
Under new ownership led by Bill and Jennifer Warnecki they are taking SERVPRO of Winchester to the next level in customer service and client interaction. Accumulating 50+ combined years of experience in other industries, they are constantly working on team development as the cornerstone in customer relations. The premise is if the team truly understands the environment that the client is experiencing during a loss, they can be more sympathetic and empathetic guiding them through the process.
Know that when our team arrives on-site, they come with the latest IICRC - WRT/ASD/FSRT certifications. As a process improvement company, we continue to acquire the necessary course training to ensure that our team meets all standards as trained SERVPRO® professional restorers. SERVPRO® of Winchester's mission is to assist our customers by finding the most efficient method to complete restoration through the use of the best innovative equipment in the industry combined with a rapid response time.
SERVPRO® of Winchester understands the stress and worry that comes with a fire or water damage and the disruption it causes your life. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business, and have gained the reputation as one of the premier water, fire and mold remediation companies in the area.
SERVPRO® of Winchester specializes in the cleanup and restoration of commercial and residential property. We can handle any size water, fire, smoke loss with the upmost care and accordance to strict industry standards. Our team also specializes in sewage and bio-hazard cleanup, along with mitigating mold and mildew from your home or business.
Recommended For You
Bill Goes to the Capitol
Over the past couple of months, our President, Bill Warnecki, has been lobbying on …Community Spotlight: ServiceSource
ServiceSource is a non-profit organization near and dear to our hearts here at SERVPRO …This Year’s Women’s Forum at SERVPRO Convention
Every year, SERVPRO holds a national convention as a way to bring the whole SERVPRO …