About Us
Here to Help® 24/7.
SERVPRO of Rockingham and Augusta Counties
About Us
Three owners, William Hall, Arthur Hall, and Jennifer Lolli, all add unique experience and knowledge to the oversight and management of a rapidly growing team of restoration professionals. The priority is and will continue to be customer satisfaction, exceeding the expectations of property owners during traumatic times of their life following water, fire, and storm damage events.
Experienced SERVPRO Professionals to Help
We commit to providing educated and experienced restoration professionals for the disasters that impact your life. We have our roster accredited in several facets of the restoration industry, such as:
- Water Restoration
- Applied Structural Drying
- Fire & Smoke Restoration
- Mold Remediation
- Carpet Cleaning
Reaching Out to Help in the Community
From local athletics with teams like the Dukes of James Madison University to high school programs, we are invested in the development of young people. As a reputable business in the area, we also appreciate the importance of our involvement in local charities, organizations, and awareness events designed to improve the lives of those less fortunate in Rockingham County and beyond.
Emergency Response for Large Losses
Because our area is home to massive institutions like James Madison University and historic districts like Downtown Harrisonburg, our team must arrive with the needed tools and equipment to manage large-loss events. Water and fire loss effects can spread rapidly through an open floor layout typical to office buildings, so we have trailered equipment like desiccant dehumidifiers to manage environmental moisture concerns as restoration continues.
We’re Faster To Any Size Disaster
Whether it is the historic Joshua Wilton House or the residences of more than 125,000 residents in the Harrisonburg statistical area, we must stay ready to help with disasters of all types and severities. Our commitment to a fast response is more than a catchy slogan but a driving element in our choices to mitigate damage in your home after emergencies and protect what matters most to our customers. We keep hundreds of mitigation and restoration tools stocked on vehicles to mobilize at the first notice of loss.
Service Area
Certifications
- FSRT - Fire & Smoke Damage Restoration Technician
- WRT - Water Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
What our
customers are saying
The technicians it came to my house were great. They came within two hours, very professional. I would highly recommend them.
After having a fire and waterline break at my home on Feb 1st the insurance company contacted SERVPRO and they were there the next day working to clean up the water and dehumidifying my home. The guys were great and kept me informed of everything they were doing and worked over the next couple of days to fix everything. Would recommend them for water/fire damage to others.
Awesome service even with the large amount of wind and I know they were busy.
Everyone was courteous, efficient, and a pleasure to work with. We couldn't ask for better service.
Oh my! How can I ever thank SERVPRO of Harrisonburg / Rockingham Co. enough for the immaculate work that you did with the clean up of my flooded and moldy crawl space...from walking me through what I needed to do about the water problem until you finished with the final cleanup..you were with me all the way! Highly recommend!
Mike and Wanda are wonderful to work with! I am a local Property Manager. They answered my late night call on a holiday and had a crew here for a water leak within 30 minutes. We recently hired SERVPRO to remove heavy smoke odor from an apartment and they took care of everything. Highly recommend!
This company saved my health! I had mold in my crawl space. They came to have a look and found that it was going to take some major landscaping and foundation work before they could begin their work. They walked me through the entire process, coming several times to check on my progress, and then come to do the cleanup and mold removal when the construction was done. It felt like family was there for me the entire time. I can't thank them enough for being there for me during a time that was very stressful. I highly recommend them for any situation! Just a good, honest, family business. Thanks, SERVPRO!
I highly recommend this company. Great people to work with and did professional work. Contacted them on a Saturday night and they were there first thing Sunday with their crew. Handled all matters with insurance.
Oh my goodness, I developed a huge water leak from my bathroom to my kitchen. A bit panicked as I had never experienced anything like this. After calling my insurance company SERVPRO arrived within hours. They walked me thru the entire process. Trey and Ivory were so awesome, fun, kind, patient, and delivered exceptional customer service. They have a customer for life.
The technicians it came to my house were great. They came within two hours, very professional. I would highly recommend them.
After having a fire and waterline break at my home on Feb 1st the insurance company contacted SERVPRO and they were there the next day working to clean up the water and dehumidifying my home. The guys were great and kept me informed of everything they were doing and worked over the next couple of days to fix everything. Would recommend them for water/fire damage to others.
Awesome service even with the large amount of wind and I know they were busy.
Everyone was courteous, efficient, and a pleasure to work with. We couldn't ask for better service.
Oh my! How can I ever thank SERVPRO of Harrisonburg / Rockingham Co. enough for the immaculate work that you did with the clean up of my flooded and moldy crawl space...from walking me through what I needed to do about the water problem until you finished with the final cleanup..you were with me all the way! Highly recommend!
Mike and Wanda are wonderful to work with! I am a local Property Manager. They answered my late night call on a holiday and had a crew here for a water leak within 30 minutes. We recently hired SERVPRO to remove heavy smoke odor from an apartment and they took care of everything. Highly recommend!
This company saved my health! I had mold in my crawl space. They came to have a look and found that it was going to take some major landscaping and foundation work before they could begin their work. They walked me through the entire process, coming several times to check on my progress, and then come to do the cleanup and mold removal when the construction was done. It felt like family was there for me the entire time. I can't thank them enough for being there for me during a time that was very stressful. I highly recommend them for any situation! Just a good, honest, family business. Thanks, SERVPRO!
I highly recommend this company. Great people to work with and did professional work. Contacted them on a Saturday night and they were there first thing Sunday with their crew. Handled all matters with insurance.
Oh my goodness, I developed a huge water leak from my bathroom to my kitchen. A bit panicked as I had never experienced anything like this. After calling my insurance company SERVPRO arrived within hours. They walked me thru the entire process. Trey and Ivory were so awesome, fun, kind, patient, and delivered exceptional customer service. They have a customer for life.