“Taylor Burke was amazing! He was my rock during this small disaster and I highly recommend him and SERVPRO (the entire team)! I have told everyone I know about the exemplary service Taylor provided. In this day and age it is rare to find such respectable, honest and reliable people. Taylor represents SERVPRO in the highest regard. You should be proud to have someone of his caliber and integrity. Thank you for sending him to me. I felt like he dropped right out of heaven!"

The mitigation team led by Keith Boos worked with my husband and me to clean up water damage in seven rooms in our house. At the time this occurred, we were on vacation in Spain. Keith and his team immediately went to work bringing this disaster under control and talked with us several times by phone until we were able to get home. Keith was very attentive and gave us a sense of comfort dealing with him. We always felt he would do whatever it took to get the job done correctly. We feel Keith is kind, knowledgeable and professional and is the type of person that is needed in the stressful time when damage occurs to a person's property. We feel very fortunate he was assigned to our case.

My whole experience with SERVPRO was wonderful from beginning to end. I especially wanted to acknowledge Mike Stiles on his professionalism, patience, and thoroughness explaining the job. I was quite impressed on how he handled things, and it says a lot about your customer service, from answering the phones, to going to the property. Thank you all for your hard work.

You guys were terrific, especially Evan Slaasted. He was knowledgeable and polite the entire time. My husband is a contractor and very picky about cleanliness and details and even he commented about what an outstanding job the crew did as well. I never saw them in person, but every time I came home after they were in the house it was immaculate. The workmanship and detail was terrific.

I was not sure what SERVPRO did as a company but my insurance company recommended "remediation" due to the water damage. I was surprised at what other services they provided such as pulling up drywall/ baseboards and hauling old carpeting. I am very satisfied with the thoroughness.

I wanted to personally send a Thank You letter for the quality services I received during January 2017 for demolition and moisture checks in my home due to a burst pipe. 

On January 8, 2017, a pipe burst over our kitchen table area.  It affected the main level as well as the basement and below house garage. I immediately called Mutual Assurance and they had SERVPRO on the phone within an hour.

Early the next morning, January 9th, the demo crew came to my house.The ground was covered in ice and snow as it was the one big snowstorm of 2017.  Every crew member introduced himself and had a great work ethic and understanding of what I was going through. I want to make sure they get a shout-out by name: Evan, Aaron and Chase.

The demo went smoothly and they left the area clean. They hand-bagged so much drywall and laminate flooring.  The bags were heavy, but they kept working.  It was very cold and wet as they carried bag after bag to the truck.  All of the men were soaked all the way through.  Before leaving, they set up 14 pieces of drying equipment.

After the first demo, Joey Waters came and did the initial moisture readings.  He was very professional and explained the whole process.  Joey returned for a second visit after Capital Construction did the additional demo.  He was thorough in his readings as it is a priority of SERVPRO to make sure families are safe in their home and mold does not grow.

I wanted to thank SERVPRO for fast, quality service in my time of need.  The service provided and quality of the contractors was great.

Everyone who has assisted with our flood damage has been great! Highly recommended.

Exceptionally courteous, accommodating and professional. I couldn’t be more pleased or appreciative.

Thank you again to crew who came to my home and completed the task of returning my basement in order again.  They were very professional, and respectful of my property and to me with my stress level.  They did an excellent job, your company is to be commended for hiring such wonderful and caring individuals.

“Taylor Burke was amazing! He was my rock during this small disaster and I highly recommend him and SERVPRO (the entire team)! I have told everyone I know about the exemplary service Taylor provided. In this day and age it is rare to find such respectable, honest and reliable people. Taylor represents SERVPRO in the highest regard. You should be proud to have someone of his caliber and integrity. Thank you for sending him to me. I felt like he dropped right out of heaven!"

The mitigation team led by Keith Boos worked with my husband and me to clean up water damage in seven rooms in our house. At the time this occurred, we were on vacation in Spain. Keith and his team immediately went to work bringing this disaster under control and talked with us several times by phone until we were able to get home. Keith was very attentive and gave us a sense of comfort dealing with him. We always felt he would do whatever it took to get the job done correctly. We feel Keith is kind, knowledgeable and professional and is the type of person that is needed in the stressful time when damage occurs to a person's property. We feel very fortunate he was assigned to our case.