Meet Our Team
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SERVPRO of Annandale-Falls Church
Kelly
Kelly has been a valuable part of our Office team since October 2015. She is the General Manager.
Kelly is certified in the following programs:
- Quickbooks,
- Xactimate, &
- DryBook
Kelly has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Restoration Technician (WRT),
- Odor Control Technician (OCT), &
- Fire & Smoke Restoration Technician (FSRT).
Kelly has completed SERVPRO's Employee Certification Training Programs (ECTP)for:
- Crew,
- Water,
- Fire,
- Contents, &
- Upholstery & Carpet.
Brandy
Brandy has been a valuable part of our Office team since March 2015. She is the Lead Estimator.
Brandy is certified in the following programs:
- Xactimate &
- Dry Book
Brandy has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Restoration Technician (WRT),
- Odor Control Technician (OCT),
- Fire & Smoke Restoration Technician (FSRT),
- Health & Safety Officer (HSO),
- Applied Microbial Remediation Technician (AMRT)
Brandy has completed SERVPRO's Employee Certification Training Programs (ECTP)for:
- Crew,
- Water,
- Fire,
- Contents, &
- Upholstery & Carpet.
Brandon
Brandon has been a valuable part of our Office team since May 2018. He is a Job File Coordinator.
Brandon has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Restoration Technician (WRT) &
- Carpet Cleaning Technician (CCT)
Juan
Juan has been a valuable part of our Office team since April 2019. He is a Job File Coordinator.
He has been in the restoration industry for over 30 years.
Jon
Jon has been a valuable part of our Production team since September 2016. He is the Warehouse Manager.
Jon has completed SERVPRO's Employee Certification Training Programs (ECTP)for:
- Crew,
- Water,
- Fire, &
- Upholstery & Carpet.
Rafael
Rafael has been a valuable part of our Production team since March 2017. He is a Production Technician.
Rafael has completed SERVPRO's Employee Certification Training Programs (ECTP)for:
- Crew,
- Water,
- Fire, &
- Upholstery & Carpet.
What our
customers are saying
In a time of an emergency, the crew from Brandon, Andrew, and Elvis were great with me and my home. They explained everything that was happening, how they would mitigate the damage and what the entire process was. I was very impressed with everyone. I highly recommend this crew to anyone!
Thank you for your assistance. SERVPRO was very responsive to my call for assistance, you did a thorough investigation of the problem, provided effective mitigation, and picked up the equipment on-schedule. I do recommend you to my friends!
Travis was great and super knowledgeable. Prompt and reliable service. Had to keep the fans a lot longer than they had originally estimated but that was not their fault. Wish they had torn out more drywall but they try to keep things minimally invasive. Super responsive when I had questions and scheduled me very quickly. All in all very good service!
My Jeep had a leak in my sunroof during the last hurricane that brought 2 weeks of rain which flooded my Jeep while I was out of town. Imagine coming home to a mold infested vehicle! It was so terrible! I had a few days before I needed to drive down to SC for a wedding so I needed a quick turnaround. Thankfully I was able to take my Jeep in to SERVPRO and they did the job better than I expected! They were very clear and thorough with the steps they would take to get rid of the problem. It's been two weeks and the Jeep still smells amazing and is spotless.
They were very professional and helped me get a quick turn around for my road trip. They even washed my car for me!! I would definitely recommend them if you ever have any type of problems with mold.
Thank you. You and your company have made this very difficult situation must easier to handle!
Robert and his team were great! Best service I have ever received, very professional. If ever needed I will call them again!
I was very pleased that the Emergency Response Team was here within 2 hours on a Sunday morning during July 4th weekend.
I’m very happy with this experience. Everyone was very professional and courteous. I appreciated the phone calls and also email updates after each visit. Travis was great.
I was most impressed about the responsiveness during the time of a cold snap when I know there was great demands for services. I also appreciated that SERVPRO reached out to my insurance company directly making a case to show I had additional damage than originally estimated.
In a time of an emergency, the crew from Brandon, Andrew, and Elvis were great with me and my home. They explained everything that was happening, how they would mitigate the damage and what the entire process was. I was very impressed with everyone. I highly recommend this crew to anyone!
Thank you for your assistance. SERVPRO was very responsive to my call for assistance, you did a thorough investigation of the problem, provided effective mitigation, and picked up the equipment on-schedule. I do recommend you to my friends!
Travis was great and super knowledgeable. Prompt and reliable service. Had to keep the fans a lot longer than they had originally estimated but that was not their fault. Wish they had torn out more drywall but they try to keep things minimally invasive. Super responsive when I had questions and scheduled me very quickly. All in all very good service!
My Jeep had a leak in my sunroof during the last hurricane that brought 2 weeks of rain which flooded my Jeep while I was out of town. Imagine coming home to a mold infested vehicle! It was so terrible! I had a few days before I needed to drive down to SC for a wedding so I needed a quick turnaround. Thankfully I was able to take my Jeep in to SERVPRO and they did the job better than I expected! They were very clear and thorough with the steps they would take to get rid of the problem. It's been two weeks and the Jeep still smells amazing and is spotless.
They were very professional and helped me get a quick turn around for my road trip. They even washed my car for me!! I would definitely recommend them if you ever have any type of problems with mold.
Thank you. You and your company have made this very difficult situation must easier to handle!
Robert and his team were great! Best service I have ever received, very professional. If ever needed I will call them again!
I was very pleased that the Emergency Response Team was here within 2 hours on a Sunday morning during July 4th weekend.
I’m very happy with this experience. Everyone was very professional and courteous. I appreciated the phone calls and also email updates after each visit. Travis was great.
I was most impressed about the responsiveness during the time of a cold snap when I know there was great demands for services. I also appreciated that SERVPRO reached out to my insurance company directly making a case to show I had additional damage than originally estimated.
About Us
“Like it never even happened.” That’s the goal of SERVPRO of Annandale-Falls Church when restoring your home or business after disruptions have occurred. SERVPRO of Annandale-Falls Church specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Annandale-Falls Church can also mitigate mold and mildew from your home or business.
Bogdan Rati & Muhammad Usman have a combined industry experience of over 20 years. They worked together for the same restoration company for a long time before they decided to acquire a SERVPRO® franchise license. Since the day it was acquired, SERVPRO of Annandale-Falls Church has helped countless families and businesses recover from unexpected disasters.
The owners of the company understand the challenges that or area faces with its frequent flooding, seen first-hand the impact our many State and County facilities confront as infrastructures age and are committed to providing fast and professional service to the communities and local business that SERVPRO of Annandale-Falls Church serves.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Annandale-Falls Church.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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