Meet Our Team
Here to Help® 24/7.
SERVPRO of West Jordan
Heather
Heather is a star estimator for our Mitigation Department. She is in constant communication with adjusters, agents and representatives of insurance companies ensuring that your estimate is prepared to Insurance Industry standards. She also efficiently handles questions from both adjusters and clients on a regular basis regarding any questions dealing with claims. She is a team player in every way and always helps whenever she can. We are lucky to have her as part of our team! In her spare time, she enjoys going to the movies with her family and holding her new grandbabies.
Kate
Kate is our Office Manager, Lead Estimator and Head Job File Coordinator. Kate has been with us for nearly a decade and is an integral part of daily operations. We appreciate her attention to detail, team mentality and tenacity. She is a SERVPRO maven, and keeps us organized, focused and motivated. If Kate could describe SERVPRO and our company culture in a few words they would be Rewarding, Positive and Professional.
Silva
Silva brings skills to the table that are, excellent qualities for SERVPRO. They include electrician, carpentry and technical trouble shooting. Silva believes in safety first and cleans the job site before and after. His favorite daily task at SERVPRO is watching the process come together for our customer’s homes. If he could describe SERVPRO and the working environment in a few words it would be safe, accurate and taskful.
Aaron
Aaron, our Mitigation Manager, excels at customer service and has great empathy for our clients. He helps walk them through their emergencies and is in constant communication with adjusters on behalf of the customer. He has certifications in National Incident Management Systems; Fire Control; 4A & 4B Flammable Gasses & Liquids; IICRC Water, Fire, Mold; and Basic EMT. He enjoys cooking, eating, as well as outdoor recreational activities with his family.
Jason
Jason is our Marketing Manager and has been with SERVPRO since Dec. 2012. His job is to increase business by developing relationships with Insurance Agents, Adjusters, Property Managers, School Districts, Municipalities, and other various industries. He also teaches many of our Continuing Education classes. On a personal note, he enjoys working with youth athletic organizations and has coached football from little league to High School for over 30 years. During this time he has sat on the board of a number of these organizations.
Catelyn
Catelyn does our accounts receivables and accounts payables; she has a lot of integrity and is fiscally responsible when it comes to collections. She works closely with our clients and the insurance companies to ensure funds get released timely. When she is not working, she believes in saving the sharks and spending time with her three dogs.
Justin
Justin has several years experience as a Production Technician on the repair and restoration crew. After the mitigation of a fire or water loss it is up to the restoration crew to finish making a house or commercial property look "Like it never even happened."
Mont
Mont is our Fire Specialist. He has close to 40 years working in the Fire Industry including over 25 years with Unified Fire. He also worked more than a dozen years as a Civilian Employee for Park City Fire. We at SERVPRO are excited to have someone with his knowledge and experience heading up our Fire Program.
Luis
Luis is our Painting Journeyman here at SERVPRO of West Jordan/South Jordan/North Draper.
Ruben
Ruben works in our Repair Department here at SERVPRO of West Jordan.
Sterling
Sterling works in our Mitigation Department here at SERVPRO of West Jordan.
Abram
Abram is our Crew Chief here at SERVPRO of West Jordan.
Miguel
Miguel is an Estimator for our Repair Department. He is awesome at communicating with both our customers and insurance adjusters, keeping both parties up to date on the progress of jobs. Miguel is also our materials coordinator responsible for purchasing supplies for the projects. In his spare time he enjoys both graphic and interior design which complements his job as an Estimator.
Hugo
Hugo works in our repair department here at SERVPRO of West Jordan. We are lucky to have him on our team!
Devin
Devin works in our Repair Department here at SERVPRO of West Jordan. He helps make water, fire, and mold damages "Like it never even happened."
Chavis
Chavis works in our Mitigation Department here at SERVPRO of West Jordan.
Noah
Noah works in our Mitigation Department here at SERVPRO of West Jordan.
Brant F
Brant joined our team as a Business Development Representative in August of 2020. He focuses on commercial businesses that include property management, office and other industrial buildings, commercial construction and local government facilities. He has 20+ years of sales and business development experience and really enjoys meeting new people. In his spare time, you can find Brant in the mountains; hiking, hunting and photographing wildlife. He also loves to play tennis and golf or spending time with his children and grandchildren.
Lyla N
Lyla Nock has been a part of the SERVPRO family in NC and Utah since 2013. She is in our marketing department, and enjoys meeting and interacting with many of our insurance agents and property managers. She has been in marketing and sales for over 25 years, she has been a small business owner, loves to volunteer in her community, and enjoys helping and serving our clients and families. She has been married for 34 years, is a mother of 7, nana to 10 and enjoys traveling, emceeing/organizing events, being with her family, and church activities.
What our
customers are saying
Had a great experience when we had our basement tragically flood in our newly purchased home. SERVPRO showed up the day we contacted them which was New Years Day! They were very respectful and answered all my questions and helped refer me to a plumber to fix the cause of the issue so we could move in a couple days later!
Justin and Charles made our water damaged basement look like it did before the damage! Would not hesitate to use them again. I am picky about repairs and the work surpassed my expectations. Great detail and craftsmanship exhibited by them. Thanks!
These guys were awesome- thanks for saving us from this flooding mess!
They were fast, professional, and easy to work with. I would use them again in the heart beat!
SERVPRO were absolutely brilliant. We had water damage affecting three levels in the house. Complete catastrophe! Then SERVPRO arrived and took care of everything. They were punctual, courteous and so hard working. I really felt they cared. Joy, in the front office scheduled all the aspects of the project really well: she was able to answer all my questions and explain what was involved. Juan managed the whole restoration project on site. He time managed all aspects so we knew what was happening and when with the least disruption. Throughout the project we had confidence in him being there to manage the process through to completion. He did this with such efficiency and excellence. His team were amazing also. I cannot thank them enough.
Very prompt responses. Used them on multiple disasters with my property management company and they follow through very nicely. Quality of work is very professional.
I appreciated the professionalism of the people who came to my house and they always called when they were on their way. I would recommend their service.
Great response times! Great to work with!
Woke up to find out my youngest son left the water on in the basement window well all night. It looked like a big fish tank with a waterfall at the bottom. Someone was going to get it! Lol. This is our first home and we had just purchased it 5 weeks earlier. SERVPRO of West Jordan came to our house and did a thorough check of our walls and carpet. The great news was no moisture was in our walls and only part of our padding needed replacement. The carpet would just need drying so we just needed fans. They were honest with us and gave us recommendations with DIY options that ended up saving us a ton of money without pursuing the insurance claim that we started. They did the right thing for us rather than money thing for them. Call them first for everything and anything they can help you with because I believe they'll do the right thing for you, too!
Had a great experience when we had our basement tragically flood in our newly purchased home. SERVPRO showed up the day we contacted them which was New Years Day! They were very respectful and answered all my questions and helped refer me to a plumber to fix the cause of the issue so we could move in a couple days later!
Justin and Charles made our water damaged basement look like it did before the damage! Would not hesitate to use them again. I am picky about repairs and the work surpassed my expectations. Great detail and craftsmanship exhibited by them. Thanks!
These guys were awesome- thanks for saving us from this flooding mess!
They were fast, professional, and easy to work with. I would use them again in the heart beat!
SERVPRO were absolutely brilliant. We had water damage affecting three levels in the house. Complete catastrophe! Then SERVPRO arrived and took care of everything. They were punctual, courteous and so hard working. I really felt they cared. Joy, in the front office scheduled all the aspects of the project really well: she was able to answer all my questions and explain what was involved. Juan managed the whole restoration project on site. He time managed all aspects so we knew what was happening and when with the least disruption. Throughout the project we had confidence in him being there to manage the process through to completion. He did this with such efficiency and excellence. His team were amazing also. I cannot thank them enough.
Very prompt responses. Used them on multiple disasters with my property management company and they follow through very nicely. Quality of work is very professional.
I appreciated the professionalism of the people who came to my house and they always called when they were on their way. I would recommend their service.
Great response times! Great to work with!
Woke up to find out my youngest son left the water on in the basement window well all night. It looked like a big fish tank with a waterfall at the bottom. Someone was going to get it! Lol. This is our first home and we had just purchased it 5 weeks earlier. SERVPRO of West Jordan came to our house and did a thorough check of our walls and carpet. The great news was no moisture was in our walls and only part of our padding needed replacement. The carpet would just need drying so we just needed fans. They were honest with us and gave us recommendations with DIY options that ended up saving us a ton of money without pursuing the insurance claim that we started. They did the right thing for us rather than money thing for them. Call them first for everything and anything they can help you with because I believe they'll do the right thing for you, too!
About Us
The owners of SERVPRO of West Jordan have been in the Disaster and Restoration Industry for over 15 years. It is a family owned business that started out with Brad Tatom and now includes his two sons Kevin and Stephen Tatom. They started out in Southern Utah when they bought SERVPRO of St. George. After many successful years in Southern Utah, they acquired SERVPRO of West Jordan, bringing their expertise to the Salt Lake Valley. We services areas around the Valley including Riverton, UT, Murray and Cottonwood.
Over 15 Years of Disaster Restoration Experience
The Tatom family has over 15 years of restoration experience and love to lead the team at SERVPRO of West Jordan. Our entire team is IICRC Certified so we always meet industry standards. We prioritize safe and thorough restoration and remediation services after water damage, fire loss, mold infestation and storm issues. You can trust our team because we're available 24 hours a day, 7 days a week, 365 days a year. We're here to help!
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