Meet Our Team
Here to Help® 24/7.
SERVPRO of West Lake Hills, Barton Creek
Cloudy Vail
Cloudy has an extensive background in construction after owning his own business for many years before joining the SERVPRO team.
Erica Mann
Office Manager
My passion for Space planning led me to study Interior Design at the Art Institute of Austin. I enjoy creating spaces to suit your lifestyle better. I enjoy running and spending time with my three boys in my spare time.
Jeremy Seamans
I have been in the restoration industry for a decade now, and have over 17 years of Crew and Project Management experience. I am driven by an obsession for challenging work environments that require constant problem-solving and using every opportunity to create an incredible Customer experience. In my free time, I enjoy making music, art, blacksmithing, and spending time with my beautiful wife and 3 amazing boys.
About Us
SERVPRO of West Lake/Barton Hills was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our West Lake/Barton Hills community. As of Summer 2023, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced major water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.
Water damage is a staple of our business. Due to our size, we have national contracts with multinational insurance companies and property management firms. Water damage can strike a home or business anytime, and we are always prepared to help. SERVPRO of West Lake/Barton Hills has a crew on call 24/7 to assist the needs of those in emergencies. From water damage at your Lake Travis area home to water damage in a commercial building in the downtown area, we have the experience and training to mitigate these losses quickly. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, and 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of West Lake/Barton Hills pride ourselves on exceeding these standards.
Fire damages are common in our old homes and businesses in Austin and the surrounding areas. Our community boasts many beautiful homes built in the 1900s but these homes can have dated electrical systems leaving them more susceptible to fire damage. SERVPRO of West Lake/Barton Hills will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.
If you have a need for water, fire, or mold restoration work in the West Lake/Barton Hills area, please call SERVPRO where we will treat you like family.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.