About Us
Here to Help® 24/7.
SERVPRO of Southeast Dallas County
About Us
As a locally owned and operated restoration team, led by locals Grace and Richard Clark, we have been proudly serving Dallas and its surrounding areas since 2005. We have worked hard to continually improve both our response to emergencies and our focus on the customers we serve. Not only has this awarded us accolades in the industry for customer satisfaction, but it has given us an A+ rating with the Better Business Bureau, and it has also made us a renowned choice throughout Dallas County for mitigation and restoration services.
We have more than 30 full-time, IICRC-certified technicians offering quality restoration services that our Dallas area customers have come to expect. To exceed your expectations during an emergency that threatens your property, each of our technicians pursues continued education opportunities with our classroom at our primary facility.
Our team offers mitigation, restoration, abatement, remediation for effects from water, fire, floods, storms, mold, lead, indoor air quality threats, and potential biohazardous situations. With over 1,500 units for drying and dehumidification to go with more than 25 ‘locally owned’ service vehicles and production trailers, our SERVPRO of Southeast Dallas County professionals are certified as a Large Loss Recovery team. We have the large generators, desiccants and semi trailers to respond 24/7 when disaster strikes.
We have a heart for the communities we serve because we live here too. We sponsor and support area charities, organizations, and drives designed to help those in need or provide recognition and awareness. Our team supports the American Red Cross, Operation Kindness, SPCA of Dallas, the Susan G Komen Race for the Cure, Give a Kid a Coat Drive, and sponsors the NCAA Football’s SERVPRO First Responder Bowl played at the Cotton Bowl here in Dallas every year.
Our team maintains seats and memberships with organizations that both verify our credibility and help to keep our company attuned to the needs of Dallas and its local communities. Not only is our team Texas HUB and WBENC-Certified, we also retain membership in the Dallas Builders Association, Dallas Claims Association, and the Cedar Hill Chamber of Commerce.
Service Area
Certifications
- ECTP - Employee Certification Training Program
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- CCT - Carpet Cleaning Technician
- CMT - Commercial Carpet Maintenance Technician
- OCT - Odor Control Technician
- FCT - Floor Care (Hard Surfaces) Technician
- RRRP - Lead-Based Paint Activities and Renovation
- UFT - Upholstery & Fabric Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- RRT - Carpet Repair & Reinstallation Technician
- WRT - Water Damage Restoration Technician
- IICRC Certified Firm
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - 30-hour General and/or Construction Industry Training Program
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- CRT - Color Repair Technician
Payment Info
The following cards are accepted:What our
customers are saying
The pipe came apart under our sink and got water everywhere. The SERVPRO team did a great job getting all of the water out.
Last month when my basement had water damage, I did not know where to turn for help or who could be trusted. I am glad your company led me through the entire clean-up of my basement and repaired the damaged walls, pipes, and floors. I will be keeping your contact handy should I or anyone else I know need your help! You're a true life saver!
An electrical fire left half of my office building an absolute disaster. I cannot tell you how much I appreciate working with such a professional company who worked their hardest so that business could get back to normal. Looks great!
The fire department said the damage was contained to just the kitchen, but in reality it was much worse than just replacing some cabinets and repainting some walls. It was clear the damage was extensive. That’s why I relied on this company to get the repairs done right and completely. Within two weeks of hiring them I was back in my kitchen cooking my family dinner again. I hope to never experience that again. But if I do, I will know exactly who to call.
A fire in our garage left behind a huge mess, smoke even entered the house. Your team made all the repairs quickly, giving us back our home. Thanks again.
The mold in my bathroom was out of control. Very appreciative of all the tips to keep it gone.
I am very pleased with the work the fire damage team did. They successfully removed all of the soot and even found some that I did not see.
I thought a small fire ruined my family cook book. Luckily you were able to removal all the soot from it. Many thanks for the great work!
Technicians did a great job cleaning up during and after their work for the day. Wonderful service.
The pipe came apart under our sink and got water everywhere. The SERVPRO team did a great job getting all of the water out.
Last month when my basement had water damage, I did not know where to turn for help or who could be trusted. I am glad your company led me through the entire clean-up of my basement and repaired the damaged walls, pipes, and floors. I will be keeping your contact handy should I or anyone else I know need your help! You're a true life saver!
An electrical fire left half of my office building an absolute disaster. I cannot tell you how much I appreciate working with such a professional company who worked their hardest so that business could get back to normal. Looks great!
The fire department said the damage was contained to just the kitchen, but in reality it was much worse than just replacing some cabinets and repainting some walls. It was clear the damage was extensive. That’s why I relied on this company to get the repairs done right and completely. Within two weeks of hiring them I was back in my kitchen cooking my family dinner again. I hope to never experience that again. But if I do, I will know exactly who to call.
A fire in our garage left behind a huge mess, smoke even entered the house. Your team made all the repairs quickly, giving us back our home. Thanks again.
The mold in my bathroom was out of control. Very appreciative of all the tips to keep it gone.
I am very pleased with the work the fire damage team did. They successfully removed all of the soot and even found some that I did not see.
I thought a small fire ruined my family cook book. Luckily you were able to removal all the soot from it. Many thanks for the great work!
Technicians did a great job cleaning up during and after their work for the day. Wonderful service.