Meet Our Team
Here to Help® 24/7.
SERVPRO of Richardson
Jose Guerrero
Jose is a Construction Estimator who plays a critical role in providing accurate & competitive cost estimates. He also aides in effective project planning and decision-making! He is professional and compassionate and takes excellent care of customers.
Ajay Mistry
As our Reconstruction Project Manager, Ajay is responsible for overseeing and coordinating all aspects of a project. His role is crucial in successfully executing and completing reconstruction projects. We appreciate his professionalism!
Aaron Smith
Aaron is a Construction Estimator. His in depth knowledge of both Restoration and construction needs has made him a valuable asset to the team. He is professional and compassionate and takes excellent care of customers.
Doris Williams
Doris is our Production Manager who brings 7+ years of restoration experience to the team. She is very detail oriented and understands the importance of good communication. She is IICRC Certified in Water Damage and Restoration as well as Fire & Smoke Restoration and OSHA 30.
Mindi Parker
Mindi Parker is a Production Manager at SERVPRO of Park Cities. Mindi is responsible for restoration of water damage, fire damage, and many of the other services that we offer. Mindi has years of experience of in the industry and is a great leader out in the field with our technicians. She is a valued part of the team who always provides the best service to our customers.
Rhonda Lesman
Rhonda is a Job File Coordinator. She creates detailed estimates, keeps the teams on track and manages both internal and external communications.. Rhonda is certified through the IICRC in (WRT) Water Damage Restoration
Melissa Oivera
Melissa is a Job File Coordinator with an eye for detail and a passion for customer satisfaction. She helps with estimates and timeline management and always has a smile on her face when you visit the office.
Guillermo "Memo" Villafana
Guillermo has been working with us since 2019 and was promoted to Crew Chief because of the quality of his work. He is a certified Water Damage Restoration Technician with great attention to detail and customers appreciate his calm leadership on-site
Skylar LaBounty
Skylar joined us as a Crew Chief with 10 years of work experience in the restoration industry. He enjoys working with his hands and his extensive knowledge of all things mitigation has been essential in making sure all projects run smoothly.
Jorge Ramirez
We're happy to welcome Jorge back to our SERVPRO family, he was with us a few years ago. He is a Crew Chief with loads of experience on the Restoration side so getting reacquainted with the work flow took him no time at all. Jorge is friendly, and enjoys listening to music to motivate him throughout the work day.
Francisco Velazquez
Francisco is one of our Restoration Technician with a great work ethic. He works primarily in Contents, but is always willing to lend a helping hand wherever needed. His coworkers enjoy his polite helpful nature.
Byron Patterson
Byron recently re-joined us as a Crew-Chief. He is hard-working, eager to learn, and ready to provide assistance whenever his crewmates need it. You can expect a job well done when Byron is on your team.
Willie Vonner
Willie is our newest Restoration Technician, but he has been affiliated with SERVPRO for some time. Our crew chiefs appreciate having Willie on their team because of his good natured attitude and his strong work ethic.
Jose Luis Lopez
Jose Luis is known for being a hard-working Technician. His kind nature and industriousness make him a pleasure to crewmates and Crew-Chiefs.
Patricia Escobar
"Patty," as she is affectionately called, has been an invaluable resource as a Crew-Chief in Contents. She is known for providing guidance and support to her crew members as well as addressing challenges that arise during restoration projects.
Maria Escobar
As a Crew-Chief in our Contents department, Maria makes sure that her crew stays on task in restoring and cleaning items damaged by various incidents. You can find her working closely with her technicians, ensuring a job well done!
Vicente Sanchez
Vicente is our newest Technician. We appreciate his dependable and resourceful character, and cannot wait to see how he grows here at SERVPRO!
Elmer "Saul" Parada
Saul is a Water Technician who is a team player! You can often hear him asking what other tasks need to be completed before he heads out for the day. Welcome to the team, Saul!
What our
customers are saying
Top notch service...had a bathroom leak upstairs which trickle down to our closet...the service was fast and very professional ...our clothes were sanitized and itemized...you cannot find a better service out there.
We were affected by the recent flood in Ellis County and we immediately called. They answered promptly and the owner, Micheal, personally came out the same day with a humidifier and fans. Then technicians then came out every day over the next 5 days to see if the drying process was on schedule. They explained the process in detail, assessed the damage in the house, and operated very quickly with the equipment. Everything was handled very smoothly and professionally, which helped ease the stress of having had the house flooded. Very appreciative of this company and everything they did for us.
They were all great and courteous throughout the entire process.
Your crew chief was very courteous and professional.
Great Job. Guys were fast and friendly and took great of us.
Once we realized we had (extensive) water damage, we called a different company for help. We did not yet know about SERVPRO. They left us hanging so ... desperate, we found SERVPRO and they came IMMEDIATELY and have been fantastic. They walked and talked us through everything, explained the process and what to expect, have been professional, courteous and conscience of our belongings. While we're upset about what has happened to our house - we couldn't be happier with Brian and Alex from SERVPRO. Highly recommended.
I've called on SERVPRO before when I had a small water damage at my house, and they responded so quickly and did a good job that I thought I'd try them again. This time I needed help cleaning my linens. They are too big for my washing machine and I couldn't get them cleaned correctly. After I found out they also sanitize pet beds, I decided to give that a try. They picked up and dropped off everything at my house and were very nice and professional. When I asked how they were going to clean my items, they gave me a full explanation and showed me a video on the spot. A few days later, everything came back smelling great and feeling light and fresh. My pet beds are also x-large and it wasn't a problem for them. They got rid of their stains and now they look cleaner than when I got them from the store. My house smells great now with the fragrance they used (which is optional and free, but it smells so good it's worth getting). They even gave my dogs a box of treats! I'll call on this SERVPRO office for anything else I need in the future. I recommend them highly.
Had an unexpected water leak from my bathroom that ended up damaging my bedroom floor. I've done business with these guys before so I was sure I would get great service. I was more than pleased. They provided a special formula to kill any mold or bacteria since I have carpet in my bedroom and it worked great. Their equipment to clean up the water damage was perfect for the job. Thanks for the reliability and hard work as always!
The Weavers are amazing to volunteer their time and talents to come to speak to our students on College and Career Day. They are passionate advocates for SERVPRO and their integrity is evident. I would trust them with any clean up that I may need in the future.
Top notch service...had a bathroom leak upstairs which trickle down to our closet...the service was fast and very professional ...our clothes were sanitized and itemized...you cannot find a better service out there.
We were affected by the recent flood in Ellis County and we immediately called. They answered promptly and the owner, Micheal, personally came out the same day with a humidifier and fans. Then technicians then came out every day over the next 5 days to see if the drying process was on schedule. They explained the process in detail, assessed the damage in the house, and operated very quickly with the equipment. Everything was handled very smoothly and professionally, which helped ease the stress of having had the house flooded. Very appreciative of this company and everything they did for us.
They were all great and courteous throughout the entire process.
Your crew chief was very courteous and professional.
Great Job. Guys were fast and friendly and took great of us.
Once we realized we had (extensive) water damage, we called a different company for help. We did not yet know about SERVPRO. They left us hanging so ... desperate, we found SERVPRO and they came IMMEDIATELY and have been fantastic. They walked and talked us through everything, explained the process and what to expect, have been professional, courteous and conscience of our belongings. While we're upset about what has happened to our house - we couldn't be happier with Brian and Alex from SERVPRO. Highly recommended.
I've called on SERVPRO before when I had a small water damage at my house, and they responded so quickly and did a good job that I thought I'd try them again. This time I needed help cleaning my linens. They are too big for my washing machine and I couldn't get them cleaned correctly. After I found out they also sanitize pet beds, I decided to give that a try. They picked up and dropped off everything at my house and were very nice and professional. When I asked how they were going to clean my items, they gave me a full explanation and showed me a video on the spot. A few days later, everything came back smelling great and feeling light and fresh. My pet beds are also x-large and it wasn't a problem for them. They got rid of their stains and now they look cleaner than when I got them from the store. My house smells great now with the fragrance they used (which is optional and free, but it smells so good it's worth getting). They even gave my dogs a box of treats! I'll call on this SERVPRO office for anything else I need in the future. I recommend them highly.
Had an unexpected water leak from my bathroom that ended up damaging my bedroom floor. I've done business with these guys before so I was sure I would get great service. I was more than pleased. They provided a special formula to kill any mold or bacteria since I have carpet in my bedroom and it worked great. Their equipment to clean up the water damage was perfect for the job. Thanks for the reliability and hard work as always!
The Weavers are amazing to volunteer their time and talents to come to speak to our students on College and Career Day. They are passionate advocates for SERVPRO and their integrity is evident. I would trust them with any clean up that I may need in the future.
About Us
Why SERVPRO of Richardson?
SERVPRO of Richardson understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our primary focus is to accommodate our customers in their time of need, being faster to any size disaster. We provide 24-hour emergency relief service that assures our highly trained technicians will respond immediately to any restoration or cleaning crisis.
What We Do
SERVPRO of Richardson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Richardson can also mitigate mold and mildew from your home or business.
Our People
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Richardson.
Locally Owned and Operated
Juan and Alison Zelaya are the owners of SERVPRO of Richardson. They both have lived in Dallas for more than 15 years. Our customers can rest assured knowing that SERVPRO of Richardson is locally owned and operated by owners and managers that care about the community. SERVPRO of Richardson strives to set a positive example of how a company should operate in the fire and water damage restoration industry. We value service, honesty, and mutual respect and strive to live these values each day.
Call Us Today if We Can Serve You
If you would like to schedule service for your home or business, please call today at 972-690-1414.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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