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Meet the SERVPRO team near Fort Worth, TX
Meet the SERVPRO team near Fort Worth, TX

SERVPRO of North Richland Hills

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SERVPRO of North Richland Hills

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Water DamageWater Damage
Fire DamageFire Damage
MoldMold
Storm/DisasterStorm/Disaster
ConstructionConstruction
Commercial ServicesCommercial Services
General CleaningGeneral Cleaning
Carpet/UpholsteryCeiling/Floors/WallsDrapes/Blinds

Call: (817) 589-1499

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Derek D. & Gabrielle G. Shaw

Meet Our Team

All it takes is one call to SERVPRO of North Richland Hills and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7.

SERVPRO of North Richland Hills

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4.7
(30 reviews)
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(817) 589-1499
Meet our Team. Here to Help 24/7
  • Julie Goguen, team member at SERVPRO of North Richland Hills

    Julie Goguen

    General Manager

    Julie is originally from Midlothian, Texas. She spends her after-work hours as a volunteer for Veteran of Foreign War (VFW) programs, and the weekends are all about attending her daughters’ sports games. When she can sneak away, she also loves to hunt and salt water fish.

    “I have a great team that I love working beside every day to help all the families that are in need of our services,” Julie says about working with SERVPRO. “It is very sad watching the families we meet lose almost everything they own and cherish. Anything we can do to help ease the situation for the customer is very important to me. I love hearing about our teams being so helpful during these very long, upsetting events that happen to our customers.”

    Mrs. Goguen’s been a part of our franchise since 2012. Her past work experience includes accounting and bar management.

    Julie’s certifications include IICRC Water Restoration Technician (WRT), IICRC Applied Structural Drying (ASD), and EPA Lead Renovator.

  • Julie Goguen, team member at SERVPRO of North Richland Hills

    Julie Goguen

    General Manager

    Julie is originally from Midlothian, Texas. She spends her after-work hours as a volunteer for Veteran of Foreign War (VFW) programs, and the weekends are all about attending her daughters’ sports games. When she can sneak away, she also loves to hunt and salt water fish.

    “I have a great team that I love working beside every day to help all the families that are in need of our services,” Julie says about working with SERVPRO. “It is very sad watching the families we meet lose almost everything they own and cherish. Anything we can do to help ease the situation for the customer is very important to me. I love hearing about our teams being so helpful during these very long, upsetting events that happen to our customers.”

    Mrs. Goguen’s been a part of our franchise since 2012. Her past work experience includes accounting and bar management.

    Julie’s certifications include IICRC Water Restoration Technician (WRT), IICRC Applied Structural Drying (ASD), and EPA Lead Renovator.

  • Chuck Hutchins, team member at SERVPRO of North Richland Hills

    Chuck Hutchins

    Sales and Marketing Manager

    Chuck Hutchins is a born and raised Texan. When Chuck’s not at work, he can be found working as part of the media team for The Church as Rusk Creek and practicing photography.

    “I always tell our customers that we are like doctors. You don't want to have to see us, but we are there when you need us,” Chuck says. “The most rewarding time I’ve had was when two ladies were stuck in a lease in an apartment with mold growing in the duct system. They reached out to us to scope it. We were able to help them get in touch with a mold consultant in an effort to get them out of their lease. They both had health issues and needed to get out of that situation.”

    Mr. Hutchins has worked for SERVPRO for over 20 years. Before joining us, Chuck was the Operations Manager for USA Radio Network for 13 years.

    Chuck’s certifications include IICRC Water Restoration Technician, IICRC Applying Structural Drying, IICRC Commercial Drying Specialist, OSHA 10 Safety Certification, and is a State Certified Continuing Education Instructor for Mitigation.

  • Chuck Hutchins, team member at SERVPRO of North Richland Hills

    Chuck Hutchins

    Sales and Marketing Manager

    Chuck Hutchins is a born and raised Texan. When Chuck’s not at work, he can be found working as part of the media team for The Church as Rusk Creek and practicing photography.

    “I always tell our customers that we are like doctors. You don't want to have to see us, but we are there when you need us,” Chuck says. “The most rewarding time I’ve had was when two ladies were stuck in a lease in an apartment with mold growing in the duct system. They reached out to us to scope it. We were able to help them get in touch with a mold consultant in an effort to get them out of their lease. They both had health issues and needed to get out of that situation.”

    Mr. Hutchins has worked for SERVPRO for over 20 years. Before joining us, Chuck was the Operations Manager for USA Radio Network for 13 years.

    Chuck’s certifications include IICRC Water Restoration Technician, IICRC Applying Structural Drying, IICRC Commercial Drying Specialist, OSHA 10 Safety Certification, and is a State Certified Continuing Education Instructor for Mitigation.

  • Jessica Slown, team member at SERVPRO of North Richland Hills

    Jessica Slown

    Administration Manager

    Jessica is originally from Irving, Texas. She has been a part of our team since 2017. When she’s not at work, she is enjoying her time with her family and volunteering for the VFW.

    “We turn a bad experience into a livable experience. I like talking with lots of different people, and sometimes even meeting them. It’s important for me to do this work because I have been through a major water damage experience after a huge storm. I know how devastating the experience is and losing things. I like to help people get through the tough times.

    “The most impactful experience for me was when we had a large loss at a pair of residential towers in Dallas. It was under construction and families were set to move in less than a month, but we mitigated the water damage quickly. Seeing all the families move in on time was very rewarding.”

    Before joining us, Jessica worked in the hospitality and food-service industry.

    Jessica is IICRC Water Restoration Technician Certified, SERVPRO Hero-Ready Certified, and Trauma and Crime Scene Cleanup and Documentation Certified.

  • Jessica Slown, team member at SERVPRO of North Richland Hills

    Jessica Slown

    Administration Manager

    Jessica is originally from Irving, Texas. She has been a part of our team since 2017. When she’s not at work, she is enjoying her time with her family and volunteering for the VFW.

    “We turn a bad experience into a livable experience. I like talking with lots of different people, and sometimes even meeting them. It’s important for me to do this work because I have been through a major water damage experience after a huge storm. I know how devastating the experience is and losing things. I like to help people get through the tough times.

    “The most impactful experience for me was when we had a large loss at a pair of residential towers in Dallas. It was under construction and families were set to move in less than a month, but we mitigated the water damage quickly. Seeing all the families move in on time was very rewarding.”

    Before joining us, Jessica worked in the hospitality and food-service industry.

    Jessica is IICRC Water Restoration Technician Certified, SERVPRO Hero-Ready Certified, and Trauma and Crime Scene Cleanup and Documentation Certified.

What our
customers are saying

Great SERVPRO folks! Very professional....great job!

Carol
Euless

SERVPRO crew explained what needed to be done and were very professional.

Bobby
North Richland Hills

Very satisfied with the work SERVPRO does!

Francisco
Downtown Dallas

SERVPRO crew James and Josh did a great job! 

Randi
Fort Worth

I was very satisfied with the service and will definitely call SERVPRO again in the future. Thank you.

Bruce
Downtown Fort Worth

Great job cleaning up the bio-hazard mess! 

Jaimie
Downtown Dallas

Very professional. Job well done.

Jeff
Flower Mound

Great job! Thanks for the great service!

Mark
North Richland Hills

Very impressed with the services that SERVPRO provided.

Alicia
Downtown Dallas

Great SERVPRO folks! Very professional....great job!

Carol
Euless

SERVPRO crew explained what needed to be done and were very professional.

Bobby
North Richland Hills

Very satisfied with the work SERVPRO does!

Francisco
Downtown Dallas

SERVPRO crew James and Josh did a great job! 

Randi
Fort Worth

I was very satisfied with the service and will definitely call SERVPRO again in the future. Thank you.

Bruce
Downtown Fort Worth

Great job cleaning up the bio-hazard mess! 

Jaimie
Downtown Dallas

Very professional. Job well done.

Jeff
Flower Mound

Great job! Thanks for the great service!

Mark
North Richland Hills

Very impressed with the services that SERVPRO provided.

Alicia
Downtown Dallas

About Us

SERVPRO of North Richland Hills: Your Local Watauga Restoration Experts At SERVPRO of North Richland Hills, we’re proud to serve the Watauga community and surrounding areas. Our team is deeply rooted in the DFW area, and we understand the unique challenges that come with living in North Texas. Whether it’s unpredictable weather or everyday mishaps, we’re here to help restore your home or business when disaster strikes.

Watauga, nestled between Fort Worth and Dallas along Interstate Highway 820, blends suburban tranquility with the convenience of urban living. As part of the dynamic Mid-Cities region within the Dallas-Fort Worth metroplex, Watauga is known for its vibrant community, excellent schools, and easy access to the best of both cities.

Like much of North Texas, Watauga experiences hot summers, mild winters, and the occasional severe spring storm with high winds and hail. When these events impact your property, SERVPRO of North Richland Hills is just a call away. Our dedicated team brings decades of local experience and expertise to every restoration project, helping Watauga residents bounce back from water and fire damage quickly and efficiently.

Water Damage Restoration in Watauga SERVPRO of North Richland Hills is prepared to respond to water damage emergencies throughout Watauga. Whether the cause is flooding, a burst pipe, or storm damage, our IICRC-certified technicians use advanced water extraction and drying technology to restore your property to preloss condition.

We take pride in our thorough approach, which includes:

    Water Removal

    Drying and Dehumidification

    Disinfection

    Demolition

    Carpet Restoration

    Construction

Our local headquarters on Interstate Highway 820 allows us to respond quickly, minimizing the disruption to your life and property.

Fire Damage Restoration in Watauga When fire strikes, SERVPRO of North Richland Hills is ready to support the Watauga community. Our fire damage mitigation teams respond promptly to handle:

    Soot Removal and Smoke Deodorization

    Debris Cleanup

    Textile and Content Cleaning

    Reconstruction

We work closely with your insurance provider to simplify the claims process and reduce stress during recovery.

Why Choose SERVPRO of North Richland Hills? Our team’s commitment to Watauga goes beyond just restoration. We’re your neighbors, and we’ve been helping North Texans recover from disasters for over 35 years. As a member of SERVPRO’s national Disaster Restoration Team, we’re trusted to handle any size project with professionalism and care.

At SERVPRO of North Richland Hills, we know that your property means a lot to you. When disaster strikes in Watauga, you can rely on us to make it “Like it never even happened.”

Read More
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Derek D. & Gabrielle G. Shaw

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.