Meet Our Team
Here to Help® 24/7.
SERVPRO of North Garland
Jose Guerrero
Jose is a Construction Estimator who plays a critical role in providing accurate & competitive cost estimates. He also aides in effective project planning and decision-making! He is professional and compassionate and takes excellent care of customers.
Ajay Mistry
As our Reconstruction Project Manager, Ajay is responsible for overseeing and coordinating all aspects of a project. His role is crucial in successfully executing and completing reconstruction projects. We appreciate his professionalism!
Aaron Smith
Aaron is a Construction Estimator. His in depth knowledge of both Restoration and construction needs has made him a valuable asset to the team. He is professional and compassionate and takes excellent care of customers.
Doris Williams
Doris is our newest Production Manager but she brings 5+ years of restoration experience to the team. She is very detail oriented and understands the importance of good communication. She is IICRC Certified in Water Damage and Restoration as well as Fire & Smoke Damage and Restoration and is OSHA 30 certified.
Mindi Parker
Mindi Parker is a Production Manager and is responsible for managing the restoration projects. She is a great leader in the office and out in the field. Our technicians and our customers love working with Mindi.
Rhonda Lesman
Rhonda is the Job File Coordinator at SERVPRO of North Garland. Rhonda provides excellent customer service for all of our customers, but she is also responsible for sending out e-mails and correspondence, and helping our team in meeting important deadlines. She also prepares estimates. Rhonda is certified through the IICRC in (WRT) Water Damage Restoration.
Skylar LaBounty
Skylar joined us as a Crew Chief with 10 years of work experience in the restoration industry. He enjoys working with his hands and his extensive knowledge of all things mitigation has been essential in making sure all projects run smoothly.
Guillermo "Memo" Villafana
Guillermo has been working with us since 2019 and was promoted to Crew Chief because of the quality of his work. He is a certified Water Damage Restoration Technician with great attention to detail and customers appreciate his calm leadership on-site.
Melissa Olivera
Melissa is a Job File Coordinator with an eye for detail and a passion for customer satisfaction. She helps with estimates and timeline management and always has a smile on her face when you visit the office.
Jorge Ramirez
We're happy to welcome Jorge back to our SERVPRO family, he was with us a few years ago. He is a Crew Chief with loads of experience on the Restoration side so getting reacquainted with the work flow took him no time at all. Jorge is friendly, and enjoys listening to music to motivate him throughout the work day.
Francisco Velazquez
Francisco is one of our Restoration Technicians with a great work ethic. He works primarily in Contents, but is always willing to lend a helping hand wherever needed. His coworkers enjoy his polite helpful nature.
Willie Vonner
Willie is our newest Restoration Technician, but he has been affiliated with SERVPRO for some time. Our crew chiefs appreciate having Willie on their team because of his good natured attitude and his strong work ethic.
Byron Patterson
Byron recently re-joined us as a Crew-Chief. He is hard-working, eager to learn, and ready to provide assistance whenever his crewmates need it. You can expect a job well done when Byron is on your team.
Jose Luis Lopez
Jose Luis is known for being a hard-working Technician. His kind nature and industriousness make him a pleasure to crewmates and Crew-Chiefs.
Patricia Escobar
"Patty," as she is affectionately called, has been an invaluable resource as a Crew-Chief in Contents. She is known for providing guidance and support to her crew members as well as addressing challenges that arise during restoration projects.
Maria Escobar
As a Crew-Chief in our Contents department, Maria makes sure that her crew stays on task in restoring and cleaning items damaged by various incidents. You can find her working closely with her technicians, ensuring a job well done!
Vicente Sanchez
Vicente is our newest Technician. We appreciate his dependable and resourceful character, and cannot wait to see how he grows here at SERVPRO!
Elmer "Saul" Parada
Saul is a Water Technician who is a team player! You can often hear him asking what other tasks need to be completed before he heads out for the day. Welcome to the team, Saul!
What our
customers are saying
Shannon and his team were beyond excellent! He helped me so much with this situation.
The remediation tech was knowledgeable regarding the required service. He was thorough in answering the questions that I had. His manager was providing support and was concerned with providing correct information regarding my concerns.
If I'm ever in a disaster (fire, storm, etc.) I would love for SERVPRO to help me...Their people are outstanding and just awesome!
Garrett did a very good job. We truly appreciate it.
Wonderful personality - professional and competent
SERVPRO were professional, timely, and met all our expectations. I have been involved with 8 church projects for construction, repair, and cleanup. SERVPRO was the best.
Everything was done very professionally.
Cindi, Chris, and Nate were all very accommodating and very professional. I appreciated their attention to detail for this situation.
I found SERVPRO to be an excellent company when we discovered some recent water damage and needed some mold remediation. They were very thorough and efficient in their work, and they kept me informed of what they were doing and the progress of the project. Shannon was great to work with and I would strongly recommend him and his company.
Shannon and his team were beyond excellent! He helped me so much with this situation.
The remediation tech was knowledgeable regarding the required service. He was thorough in answering the questions that I had. His manager was providing support and was concerned with providing correct information regarding my concerns.
If I'm ever in a disaster (fire, storm, etc.) I would love for SERVPRO to help me...Their people are outstanding and just awesome!
Garrett did a very good job. We truly appreciate it.
Wonderful personality - professional and competent
SERVPRO were professional, timely, and met all our expectations. I have been involved with 8 church projects for construction, repair, and cleanup. SERVPRO was the best.
Everything was done very professionally.
Cindi, Chris, and Nate were all very accommodating and very professional. I appreciated their attention to detail for this situation.
I found SERVPRO to be an excellent company when we discovered some recent water damage and needed some mold remediation. They were very thorough and efficient in their work, and they kept me informed of what they were doing and the progress of the project. Shannon was great to work with and I would strongly recommend him and his company.
About Us
Why SERVPRO of North Garland?
SERVPRO of North Garland understands the stress and worry that comes with fire or water damage and the disruption it causes your home or business. Our goal is to minimize the interruption to your life and quickly make it "Like it never even happened." Our primary focus is you - our customer - and we promise to be faster to any size disaster. Our highly trained technicians provide 24-hour emergency relief service in the event of any restoration or cleaning crisis.
What We Do
SERVPRO of North Garland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of North Garland can also mitigate mold and mildew from your home or business.
Our People
Our team becomes your team in a time of crisis. Everyone is thoroughly trained, and many have additional IIRC industry certifications as well. Customer service and satisfaction are the #1 priority and our technicians embrace this attitude when attending to a damage site. You can trust our team to take good care of you.
Locally Owned and Operated
Juan and Alison Zelaya are the owners of SERVPRO of North Garland. They both have lived in Dallas for more than 15 years. Our customers can rest assured knowing that SERVPRO of North Garland is locally owned and operated by owners and managers that care about the community. SERVPRO of North Garland strives to set a positive example of how a company should operate in the fire and water damage restoration industry. We value service, honesty, and mutual respect and strive to live these values each day.
Call Us Today if We Can Serve You
If you would like to schedule service for your home or business, please call today.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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