Meet Our Team
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SERVPRO of Hyde Park / Central Austin
Cloudy Vail
Cloudy has an extensive background in construction owning his own business for many years before joining the SERVPRO team.
Erica Mann
Erica is SPHP Office Manager
My passion for Space planning led me to study Interior Design at the Art Institute of Austin. I enjoy creating spaces to better suit your lifestyle. In my spare time I enjoy running, and spending time with my three boys.Jeremy Seamans
I have been in the restoration industry for a decade now, and have over 17 years of Crew and Project Management experience. I am driven by an obsession for challenging work environments that require constant problem solving and using every opportunity to create an incredible Customer experience. In my free time, I enjoy making music, art, blacksmithing and spending time with my beautiful wife and 3 amazing boys.
Ioan Hazapariu
I've been in the Restoration industry for upwards of 10 years. I am certified in ECTP, Mold Remediation, ASD, and IICRC. As a Working Project Manager, I like to ensure that a thorough job is done every time. In my spare time, I love to be outdoors as much as possible doing activities such as fishing and hunting!
Bertha Lombardo
I have been apart of the SPHP Cleaning Crew for 4 years now! I love my job and the family-like environment it offers. I'm also a full-time mom to 2 girls and 1 boy so I'm always on my toes!
James Gleason
I've been in the Water Restoration industry for the past 5 years and thoroughly enjoy what I do. Outside of work, I'm a family man with 2 beautiful daughters. A true Texan who loves being outdoors and smokin' BBQ!
Josey Praytor
Woof woof, woof woof woof woof woof. Woof woof!!! Woof woof woof...woof woof! I love coming to work.
I belong to Zack. I am very smart and I can open any door!!
What our
customers are saying
Zack was extremely professional, courteous and friendly.
On time and professional -- very through
Jeremy, the manager of my project through SERVPRO of Hyde Park/Central Austin, did an excellent job. He thoroughly explained the process, answered every text and call, and made the process as easy as possible. He went out of his way to provide the best customer service. I would give him, and everyone he manages, the best reviews and thanks.
Property Manger Emailed this to use
"Our Sales agent said she walked the house on Sunday and it was AMAZING what you all can do. She couldn't believe the difference."
Showed up on time, did the job, cleaned up well.
The staff was very responsive and concerned about everything that did in the house was to the highest level. Travis, Andrew & Zack were all excellent with customer support.
James, Jason, and Patrick did a great job with my walls. Very quick and helpful with any information I needed. Great job guys!
They (cleaning girls) did an awesome job on the house. Thanks so much for everything. I count not be happier. You all rock.
This was my first experience with this type of claim. SERVPRO staff, as well as my insurance carrier, turned this from a very trying experience to one of gratitude and informative. I will definitely recommend SERVPRO in the future.
Zack was extremely professional, courteous and friendly.
On time and professional -- very through
Jeremy, the manager of my project through SERVPRO of Hyde Park/Central Austin, did an excellent job. He thoroughly explained the process, answered every text and call, and made the process as easy as possible. He went out of his way to provide the best customer service. I would give him, and everyone he manages, the best reviews and thanks.
Property Manger Emailed this to use
"Our Sales agent said she walked the house on Sunday and it was AMAZING what you all can do. She couldn't believe the difference."
Showed up on time, did the job, cleaned up well.
The staff was very responsive and concerned about everything that did in the house was to the highest level. Travis, Andrew & Zack were all excellent with customer support.
James, Jason, and Patrick did a great job with my walls. Very quick and helpful with any information I needed. Great job guys!
They (cleaning girls) did an awesome job on the house. Thanks so much for everything. I count not be happier. You all rock.
This was my first experience with this type of claim. SERVPRO staff, as well as my insurance carrier, turned this from a very trying experience to one of gratitude and informative. I will definitely recommend SERVPRO in the future.
About Us
SERVPRO of Hyde Park, Central Austin was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Hyde Park/Central Austin community. As of Summer 2023, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced major water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.
Water damage is a staple of our business. We have national contracts with multinational insurance companies and property management firms due to our size. Water damage can strike a home or business at any time, and we are always prepared to help. SERVPRO of Hyde Park, Central Austin has a crew on call 24/7 to assist the needs of those in emergency situations. From water damage at your Austin home to water damage in a commercial building in the downtown area, we have the experience and training to quickly mitigate these losses. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of Hyde Park, Central Austin pride ourselves on exceeding these standards.
Fire damages are common in our old homes and businesses in Austin and the surrounding areas. Our community boasts many beautiful homes built in the 1900s but these homes can have dated electrical systems leaving them more susceptible to fire damage. SERVPRO of Hyde Park, Central Austin will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.
If you have a need for water, fire, or mold restoration work in the Hyde Park/Central Austin area, please call SERVPRO where we will treat you like family.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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