These guys were great! My crawlspace and sub-floors are dry and did not even have to replace my hardwood floors. I would call them again (but hopefully will not have to LOL).

Brian was great when we needed him in a pinch! We had a leak from our AC upstairs and he helped us out at a moments notice. Brian is very courteous and punctual. No doubt that I would use them again if I needed to.

SERVPRO was very professional and showed up within an hour of calling them, even during the ice storm. They were quick and made this stressful process as smooth as possible. Not only would I use them again, I would not use any other company. SERVPRO is quick, efficient, kind, and professional. I highly recommend using them.

SERVPRO of East Dallas is an outstanding company with excellent customer service – I would highly recommend them! I had a condo listed for sale when the unit above mine had a water leak and damaged the sheet rock and paint in four rooms in my condo. I don’t live near the Dallas area, so I called Brian with SERVPRO of East Dallas and they were on site within 2 hours. He expertly assessed the damage and by the end of the day had 7 drying units working to dry out my unit. Brian did a great job communicating the damage and the drying out process to me using pictures, text messages and FaceTime. Brian kept me up to date for the 8 days it took to dry out my unit (lots of water), removing the damaged sheetrock and drying out the wooden structure behind the sheet rock. Brian also did a great job working directly with my insurance company to get them the documentation they needed to cover my claim – my insurance adjuster even commented that Brian was great to work with. Since my condo needed to get back on the market, Brian made a special effort to get his crews on site quickly to get the sheet rock and painting repairs completed for me, even working Saturday and Sunday to get the job done. My realtor checked their work and verified that Brian and his team did a first class repair job on my condo’s walls and ceiling. Brian and his team at SERVPRO of East Dallas did a phenomenal job drying out and making the needed repairs to my condo, all without me ever traveling to Dallas. If you have water damage, you can trust Brian and his team to fix it right, communicate with you all along the way, and do it for a reasonable price. I couldn’t be more pleased with my experience with Brian and his team and you will be too!

Best water damage repair team in Dallas!

We are so glad we called SERVPRO of East Dallas after a big storm hit Dallas.  Our roof was damaged due to high winds and water poured into our living room.  The owner came out within an hour of our call and his crew starting working shortly after.  I have never met such nice people that really seem to care about customer service. 

We called SERVPRO of East Dallas to help dry our floors after water came through a leak in the attic. Our floors were old and they had been wet for several hours so we knew we'd need new floors.  They came out and extracted all the water but we were most impressed with how they were able to remove our old floors, dry the subfloor, and put new beautiful hardwoods in over just a few days.  We were so happy we did not have to call another company for that.  It was a great "one stop shop" experience!

Outstanding Service! You hear about these big franchise companies that don't have that quality customer service treating you like you are just a number. NOT THE CASE HERE! They were extremely helpful and talked with me on a human level hearing exactly what my concerns were and helping find the best solution for my water damage (which ruined appliances as well). SERVPRO East Dallas was recommended to me by a friend and I will be calling them for any unfortunate damages that may occur in the future. They provide the kind of security and knowledge that you need when facing the unfortunate and sudden home disaster. Thank You SERVPRO EAST DALLAS! Hopefully I won't be needing you but you have my business if I do.

These guys are very reliable and responsive.  They came out after we noticed a roof leak at our house.  We will definitely call them again if we need to!

These guys were great! My crawlspace and sub-floors are dry and did not even have to replace my hardwood floors. I would call them again (but hopefully will not have to LOL).

Brian was great when we needed him in a pinch! We had a leak from our AC upstairs and he helped us out at a moments notice. Brian is very courteous and punctual. No doubt that I would use them again if I needed to.