David is the General Manager at SERVPRO of Montgomery County. Before joining our Clarksville team, he was employed by SERVPRO Corporate for ten years as Commercial Accounts Manager and Vice President of Sales for a national independent claims adjusting company. He has a B.S. from Tusculum College in Organizational Management.

Crystal, our Front Desk Receptionist at SERVPRO Montgomery County, was raised in Kentucky but moved to Clarksville in 2003 and loves it. She's very outgoing, down to earth, and enjoys traveling, crafting, cooking, and spending time with her family and friends.

Luke is our Dispatcher at SERVPRO of Montgomery County. He is originally from Ft Wayne, Indiana and graduated from Ball State University with a Communications degree. He has traveled abroad to Lima, Peru to participate in Mission work involving children. Luke is an avid baseball fan of the Cardinals.

Wyatt is one of our Crew Chiefs here at SERVPRO of Montgomery County. He was born and raised in Clarksville and comes to us with loads of industry knowledge due to his entrepreneurial background. In his free time, he likes to play golf, hang out with his friends and family, and spend time with his dog, Beau.

Majesta is a Job File Coordinator at SERVPRO of Montgomery County. She is responsible for job tracking, scheduling, reporting, and customer satisfaction. She has one son. We are proud to have her aboard our team.

Shelby is one of our Construction Job File Coordinators. She recently relocated to Montgomery County from Jackson, TN, and has over 15 years of accounting and office experience. She is a proud mom of two beautiful girls. We are happy to have her on Team Nicholson.

Amanda is one of our Job File Coordinators here at SERVPRO of Montgomery County. She is responsible for customer service, job tracking, and maintaining job file documentation. In her free time, she plays softball and spends time with her family.

As a Job File Coordinator Coordinator, Rileigh plays an essential role in ensuring the smooth processes of our restoration projects. She organizes job files, communicates with adjusters and clients, and coordinates with production teams. Rileigh joined our team with 3 years of customer service experience, and looks forward to honing her skills in the restoration industry.

Ryan is our Sales and Marketing Manager at SERVPRO of Montgomery County. Ryan joined Team Nicholson in 2018 and has many connections in Clarksville and the surrounding areas. Give Ryan a call today at (931) 494-3079!

Bobby, our Operations Manager at SERVPRO of Montgomery County, has been with Team Nicholson since 2014. We’re thankful for Bobby’s incredible work ethic and his willingness to go above and beyond.

Danny is our Warehouse Manager at SERVPRO of Montgomery County. He joined the SERVPRO family in 2016, coming to us from out west with a diversified skill set. He has been a great asset to the team, as he is a fast learner with a positive attitude.

Ed, a Production Manager at SERVPRO of Montgomery County, has been on Team Nicholson since 2018. He has a background in customer service and business, is very energetic, and rides his road bike daily.

RJ Robnett is a Production Manager here at SERVPRO of Montgomery County. RJ is originally from Arkansas but relocated to the Clarksville area around 2015. He has a background in Welding and previously worked as a TVA Forman.

Melissa is a Production Manager with SERVPRO of Montgomery County. She has a few years of experience in the restoration field and about 30 years experience in customer service. In her down-time, she loves bowling and spending time with her family.

Dan is a Crew Chief on our team at SERVPRO of Montgomery County. He is extremely skilled and brings knowledge to the crew! Dan is always smiling and will make sure your home or business is restored, "Like it never even happened."

Cesar as one of our Restoration Production Managers at SERVPRO of Montgomery County. He brings many years of experience in restoration and excels within Team Nicholson. He is a hard worker, and we are grateful to have him aboard.

Juan is one of our Restoration Production Managers here at SERVPRO of Montgomery County. He's a hard worker and always has a smile on his face. We are thrilled to have him on Team Nicholson.

Estelsa is one of our Fire Crew Chiefs at SERVPRO of Montgomery County. Estelsa is originally from Venezuela and helps to keep our fire mitigation team moving smoothly. She has two beautiful daughters, she loves house-plants, and enjoys spending time outdoors.

Gustavo is one of our Production Technicians at SERVPRO of Montgomery County, working in the fire mitigation division! He is originally from Venezuela and has many years of experience making any job, "Like it never even happened."

David is a dedicated and skilled Production Technician at SERVPRO of Montgomery County. With a passion for helping others, David expertly ensures top-notch service for clients in their time of need. David joined our team at the beginning of 2023 and we're glad to have him on board.

Denis is one of our dedicated Crew Chiefs at SERVPRO of Team Nicholson. He is responsible for tasks related to water damage restoration, fire damage mitigation, and mold remediation. Denis is a hard-working team member and family man.

Mari is a Production Technician for SERVPRO Team Nicholson in Clarksville, TN. She is responsible for performing cleanup, restoration, and reconstruction tasks on residential and commercial properties. She also helps in maintaining equipment and inventory and ensuring that safety protocols are followed at all times.

Maria is our Digital Content Specialist at SERVPRO Team Nicholson. She creates and manages all the digital content in order to improve our online presence. With her attention to detail and love for quality, Maria makes sure our online presence truly represents us. Her friendly and helpful nature makes her a great team player, always ready to lend a hand. We're lucky to have Maria on the team!

David is our Construction Operations Manager at SERVPRO of Montgomery County. He has a Bachelors Degree in Business Administration. David is also a former SERVPRO franchise owner; his industry knowledge provides critical support to our daily operations.

Keith is a Construction Project Manager at SERVPRO of Montgomery County. In this role he is responsible for project initiation, planning, execution, and management, in order to successfully execute high quality service.

Eric is one of our Construction Managers at SERVPRO of Montgomery County. This former U.S. Army veteran has extensive knowledge in restoration work. He is also a husband and father. Prior to joining our team in 2023, Eric worked out of Smyrna.

Jason joined Team Nicholson as a Construction Manager in May of 2023. He is an United States Army veteran from Fort Campbell, and a father to one son. He enjoys spending time with his family and exercising.

Chad Cruthers is a seasoned Construction Manager with SERVPRO Team Nicholson. He came to us in the spring of 2023 with 6 years of experience in the flooring trade, specializing in hardwood surfaces. He has a strong track record of successful project management, delivering high-quality work, and stays up-to-date with industry best practices.

Robert is a Construction Project Manager at SERVPRO of Montgomery County. He has over 20 years of quality experience in the construction field. Robert is certified in Lead Removal and Subrogation 1 Training. No job is too big or too small for him.

Before joining Team Nicholson as our COO, Jeff Truitt served as Chief of Staff to Montgomery County Mayor Jim Durrett and as CEO of Clarksville-Montgomery County's Economic Development Council. Jeff has been devoted to the Clarksville community since setting roots here in 1992, while serving in the US Air Force, attached to Ft. Campbell Special Forces units. Outside of work, Jeff enjoys cooking and spending time with his wife, Kristi, and daughter, Macy.

Serving as Team Nicholson's Chief of Production, Bill Shook holds a Bachelor Degree in Business from Tarleton University and WRT, AMRT, ASD, FSRT, and Lead Based Paint certifications. With more than 16 years of experience in the restoration industry, Bill focuses on talent development, process optimization, and strategy across our multi-franchise group.

Cassie Davis, our Financial Controller, joined Team Nicholson in 2014. She holds a Bachelor Degree in Accounting from the University of Phoenix along with Xactimate and DryBook experience. She leads our talented accounting team in ensuring our franchises' financial stability and success.

Brian Bell joined us at Team Nicholson in 2017 as CFO. He brings extensive experience in Accounting and Education and holds certification in Xactimate. A Clarksville native, Brian is based in our downtown satellite office at Team Nicholson's TN headquarters.

Christy Govea serves as Team Nicholson's Payroll Director. She offers more than 15 years of valuable experience in the Human Resources and Customer Service fields. Christy is a Clarksville, TN, native and is based in our downtown satellite office. Outside of work, she enjoys spending time with her husband and family, and is a Jeep enthusiast!

Eddy Ritsema began his journey with Team Nicholson on our SERVPRO of Montgomery County Reconstruction team. He has since transitioned to Regional Training Consultant, heading up training and process improvement in our Fort Worth, TX and Memphis, TN locations. He brings more than 6 years of insurance adjusting and claims handling experience.

Now a member of our Accounting Team, Rayven has worn many hats at Team Nicholson. She first served as a Fire Technician, then Administrative Assistant, Construction Job File Coordinator, and now Accounting Clerk. Rayven is passionate about the SERVPRO brand and strives to learn as many aspects of the business as possible.

A member of our team since 2013, Bill Repsel is a true pillar of our administrative staff. He serves as both Executive Administrator to Team Nicholson and Office Manager in our SERVPRO of Montgomery County location. Bill holds IICRC certifications in Water Damage Restoration and Applied Structural Drying, and is DryBook and Xactimate certified. Outside of work, Bill enjoys cooking, singing, and spending time with his wife and family.

Kaileigh serves as Team Nicholson's Accounting Analyst, based in our downtown Clarksville, TN, office. She holds a Bachelor Degree in Accounting and is passionate about lifelong learning. Originally from Orlando, FL, Kaileigh, her husband, and her son now call Tennessee home.

Since 2019, Reagan has been a valued member of Team Nicholson's Accounting department. She holds a Bachelor Degree in Accounting from local Austin Peay State University and works in our downtown Clarksville, Tennessee, office. When not working, she enjoys traveling and spending time with her beloved golden doodle, Molly.

Jeff joined Disaster Recovery Team Nicholson in 2016 as Director of Large Loss Operations, bringing extensive knowledge and expertise in commercial mitigation. He holds IICRC accreditation in Water Damage Restoration, Applied Structural Drying, Fire + Smoke Restoration, Carpet Repair + Reinstallation, and Upholstery + Fabric Cleaning. Affectionately known as The Godfather of Large Loss, Jeff has managed more than $50M worth of large scale disaster recovery projects.

Joining Disaster Recovery Team Nicholson in 2016, Kevin brings many years of commercial restoration experience to his Project Manager role. He holds IICRC accreditation in Water Damage Restoration, Applied Structural Drying, Upholstery + Fabric Cleaning, Fire + Smoke Restoration, Applied Microbial Remediation, and Lead Renovator. When not traveling for work, he enjoys assisting our local franchises.

Our most tenured Disaster Recovery Team Nicholson Project Manager, Gavin has been a leader and teacher on our Large Loss team since 2015. As a strong communicator, he works to ensure client satisfaction and offers a high degree of professionalism on the job. A native of our headquarters city, Clarksville, TN, Gavin now calls our St. Petersburg, FL, location home.

Serving as Disaster Recovery Team Nicholson's Large Loss Construction Division Manager, Billy is committed to ensuring safety, managing risk, mentoring team members, complying with industry standards, and guaranteeing client satisfaction when it comes to reconstruction of large losses. He has been a valued member of our team since 2015.

Bringing more than 5 years experience with the SERVPRO brand and in the restoration industry, Tristen is one of Disaster Recovery Team Nicholson's valued Large Loss Project Managers. He holds IICRC accreditation in Applied Structural Drying, Water Damage Restoration Tech, and Commercial Drying Specialty. Tristen's strong work ethic and attention to detail ensure commercial clients expectations are met.

Prior to joining Disaster Recovery Team Nicholson as our Large Loss Resource Coordinator in 2021, David worked in real estate, home renovation, inspection, industrial repair, maintenance, and emergency management for more than 30 years. When not working, he enjoys spending time with his beloved wife and family.

Boris joined Disaster Recovery Team Nicholson, where he serves as a Large Loss Project Manager. As the former General Manager of a Colorado-based restoration company, he brings over 14 years of industry experience with him. When not working, Boris enjoys spending time with his family and has many hobbies, including golfing, fishing, mountain climbing, and motorcycles, to keep him busy.

BJ is one of our Crew Chiefs, bringing us over 13 years of experience in the field upon joining our team in 2023. Recognized as a Journeyman in textile and fire restoration, he holds a remarkable collection of certifications, including UFT, WRT, ASD, OCT, CCT, FSRT, and TCST. He continues to excel in his craft, earning the trust and admiration of clients and colleagues alike.

Vickie Felts is our HR Manager in Clarksville on our Regional Team. She has over 16 years of HR experience, bringing tremendous value to our unique way of operating. We’re grateful to have her expertise in our team.

Lori Wilson joins Team Nicholson as in-house Training Specialist. She brings more than a decade of experience in the restoration industry, including time with SERVPRO Corporate. She holds Master Water Restorer, Master Fire Restorer, and Master Textile Restorer certifications, along with IICRC Instructor credentials and general OSHA certification. Born and raised in middle TN, Lori enjoys spending time with her family, friends, and dog Sadie.

Michael Batson serves as our in-house CPA and Strategic Analyst. He is a Tennessee native, having grown up in southern Montgomery County, attending Montgomery Central High School. After graduating from APSU in 1993 with a degree in Business Administration, he obtained his CPA. Currently, he lives on a family farm with his wife, two daughters, two cats, and his puppy Herschel. He enjoys cattle farming, hunting and spending time on the lake.

Tashauna Johnson is our Accounting Manager with us on our Regional Team. Coming to us at SERVPRO Team Nicholson from our Gallatin, TN, corporate offices, she has years of proven experience with our brand and expertise in her field.

Trey is our IT Specialist. He has worn many hats since joining our team at the beginning of 2023. Before joining us as a Job File Coordinator and Dispatcher, he had 7+ years of sales, administrative, and customer service experience here in Tennessee.

Taylor serves as Team Nicholson's Sales and Marketing Representative. She is a Tennessee native who graduated from the University of Tennessee, Knoxville with a Marketing degree in 2021. Outside of work, she enjoys cooking, going to concerts, and spending time with friends and family.

Molly is Team Nicholson's Chief Treat Officer and loyal companion to Accounting Clerk, Reagan. With more than 2 years of experience in being a very good girl, she enjoys boosting morale in our downtown Clarksville, Tennessee, office and frequently works in the Treats Receivable department.

Julia serves as the National Sales Manager for Team Nicholson. She has her bachelor's degree in Marketing and has over 7 years of experience leading a sales team. She's originally from Idaho, so a big mountain girl at heart that loves to ski.

Nathan is one of our Crew Chiefs. He was born and raised in California for the first 23 years of his life. He relocated to Tennessee 3 years ago to be with the rest of his family. We are happy to have him on Team Nicholson!

Richard is one of our Production Technicians here at SERVPRO of Montgomery County. He is originally from Venezuela where he was a Homicide Police Investigator. In his free time, he enjoys spending time with his wife and new born baby.

Steve was born and raised in Ohio. Steve served our country in the Marine Corp, both as active duty and as a reservist for 20 years. After serving in the Marines active duty, he pursued a career in law enforcement. He served 20 years in Ohio as a police officer, then as a detective and finished his career as a Private Investigator. Steve previously worked in the restoration industry before moving to Tennessee. Steve is one of our Production Operations Managers. We are excited to have him on our team. Steve worked for one of competitors prior to moving to Tennessee and has a great deal of knowledge in the restoration industry.

Joshua is a dedicated Production Tech here at SERVPRO of Montgomery County, where he plays a key role in restoring homes and businesses. With a strong work ethic and attention to detail, Joshua ensures every project meets our high standards. We are so happy to have him on the team!

Brighton is a dedicated IT Specialist at SERVPRO, bringing a wealth of technical expertise and a passion for problem-solving to the team. With a background in IT support, Brighton plays a critical role in maintaining and optimizing SERVPRO's technology infrastructure, ensuring seamless operations across all departments.