Quick to respond to emergencies...saved our house from expensive repairs....very friendly associates...professional and they clean up the house spotlessly.....AAA+++

my Family and I had our septic tank back up into our basement through a shower. SERVPRO from Johnson City, i'm from Greeneville, was recommended to us from our insurance agent, and it was an excellent choice. Within 2 hours of contacting my insurance agent, SERVPRO was knocking on the door with a work truck and 3 employees, 2 workers and their supervisor. All of them was very courteous and helpful. They got started with the clean-up right away. They removed all of the contaminated pieces in a very timely manner, from the wood flooring to cutting out dry wall. 12 fans, 2 dehumidifiers, and 2 air filters were placed in the house for three days. We had a scheduling conflict but was our fault, and they were understanding and patient with us to recover their equipment. If I ever have another issue like we had, they will definitely be the only people that come take care of it. Thanks so much again fellas! we appreciate your hard work and commitment. Big thanks to Shawn and Patrick, and Justin!

Excellent response time and they were willing to go the extra mile to make certain my home was as good as new when they finished cleaning up the water damage. Thanks!

I was very impressed with the technicians. They were very professional!

Very Professional, Very Good Job on Clean Up!

Great job, completed on a timely manner, friendly personal.

Absolutely the best!!!! All of the workers are professional,neat, clean, very polite and great workers.My house is shining ceiling to floor after smoke damage from fire in furnace. If you EVER need something cleaned CALL SERVPRO they are up to the task. I couldn't be happier.

Great service and a great group of workers. Cleared up our flooding and had the place looking great!!

ABSOLUTELY THE BEST IN THE BUSINESS. PROMPT, COURTEOUS, PROFESSIONAL, HIGHLY TRAINED EMPLOYEES WHO WORKED TIRELESSLY TO INSURE THAT I WAS COMPLETELY SATISFIED & THAT MY BASEMENT WAS RESTORED TO "LIKE NEW" CONDITION. THESE FOLKS TAKE PRIDE IN THEIR WORK AND STRIVE TO PROVIDE OUTSTANDING CUSTOMER SERVICE. THANKS JUSTIN, TOMMY, JOHN, MELISSA & ALL THE OTHER FINE FOLKS AT SERVPRO WHO ALLEVIATED MY STRESS AND MADE SURE THAT ALL OF MY EXPECTATIONS WERE EXCEEDED. I WOULD HIGHLY RECOMMEND SERVPRO & WOULD NEVER TRUST MY HOME TO ANYONE ELSE. AN OUTSTANDING JOB FROM AN EXTRAORDINARY GROUP OF PEOPLE.

Quick to respond to emergencies...saved our house from expensive repairs....very friendly associates...professional and they clean up the house spotlessly.....AAA+++

my Family and I had our septic tank back up into our basement through a shower. SERVPRO from Johnson City, i'm from Greeneville, was recommended to us from our insurance agent, and it was an excellent choice. Within 2 hours of contacting my insurance agent, SERVPRO was knocking on the door with a work truck and 3 employees, 2 workers and their supervisor. All of them was very courteous and helpful. They got started with the clean-up right away. They removed all of the contaminated pieces in a very timely manner, from the wood flooring to cutting out dry wall. 12 fans, 2 dehumidifiers, and 2 air filters were placed in the house for three days. We had a scheduling conflict but was our fault, and they were understanding and patient with us to recover their equipment. If I ever have another issue like we had, they will definitely be the only people that come take care of it. Thanks so much again fellas! we appreciate your hard work and commitment. Big thanks to Shawn and Patrick, and Justin!