About Us
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SERVPRO of East Memphis
About Us
Why SERVPRO®
SERVPRO of East Memphis understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for us.
If you would like to schedule service for your home or business, please call today!
Commitment to our Community.
Our owners, Brent Nicholson and Leo Millan, believe in pouring back into the East Memphis community as often as possible. Whether it be cooking out for our first responders, investing in local high schools, or simply partnering with other organizations to make a positive impact in our community. Brent and Leo work diligently and encourages all of us here at SERVPRO of East Memphis, to invest in our community whenever possible. Though we have seen substantial growth over the past several years, our mission has remained the same. We want to serve to people of East Memphis, TN. and do everything we can to make our community great. Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. We work hard to ensure that all of our customers receive the best service and the highest quality results.
Our Employees
We pride ourselves on hiring people with a good work ethic, high integrity, and the ability to work in and adapt to tough conditions. With over 30 years combined experienced in fire and water mitigation, we ensure that all of our employees go through extensive training and the proper certification process to provide the best customer experience we can offer. Whether it be the comprehensive training we provide when new employees begin, the certifications we require our employees to have, or the constant on the job training we provide. You can rest assured we will do everything we can to make it “Like it never even happened.”
Service Area
Certifications
- FSRT - Fire & Smoke Damage Restoration Technician
- UFT - Upholstery & Fabric Cleaning Technician
- OCT - Odor Control Technician
- ECTP - Employee Certification Training Program
- RRT - Carpet Repair & Reinstallation Technician
- RRRP - Lead-Based Paint Activities and Renovation
- OSHA - 10-hour General and/or Construction Industry Training Program
- CCT - Carpet Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- HST - Health and safety Technician
- WRT - Water Damage Restoration Technician
- OSHA - Other Training
What our
customers are saying
SERVPRO is very professional and courteous. They always take time to explain their procedures.
Thank you so much for the hard work from the SERVPRO team. You've all make this challenging time so much more manageable than we ever imagined. We cannot thank you enough.
Everyone that assisted with the clean up was extremely kind and helpful. I will recommend this company to anyone who needs your services.
Josh and his team were very professional and were a pleasure to work with. Josh is an outstanding employee.
Very Fast Response. Great Follow-up daily with customer-understood the needs of the business.
Thank you so much for the exceptional work that you and your team have done. You have made this process go smoothly and have been so kind to my family, thank you!
They did an excellent job, as they did in the past. I sincerely appreciate the prompt thorough service...wonderful to deal with!
They were very professional!
The crew was punctual and very courteous. They always showed up on time and worked quite efficiently.
SERVPRO is very professional and courteous. They always take time to explain their procedures.
Thank you so much for the hard work from the SERVPRO team. You've all make this challenging time so much more manageable than we ever imagined. We cannot thank you enough.
Everyone that assisted with the clean up was extremely kind and helpful. I will recommend this company to anyone who needs your services.
Josh and his team were very professional and were a pleasure to work with. Josh is an outstanding employee.
Very Fast Response. Great Follow-up daily with customer-understood the needs of the business.
Thank you so much for the exceptional work that you and your team have done. You have made this process go smoothly and have been so kind to my family, thank you!
They did an excellent job, as they did in the past. I sincerely appreciate the prompt thorough service...wonderful to deal with!
They were very professional!
The crew was punctual and very courteous. They always showed up on time and worked quite efficiently.