Meet Our Team
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SERVPRO of Blount County
Max Pope
Max Pope is the Co-Owner of SERVPRO of Blount County. Max is from the Knoxville area and graduated from Farragut High School where he played on the Varsity Football Team. He then attended Tennessee Tech University and majored in Criminal Justice. Afterwards, he decided to fulfill his dream to be a US Marine and served overseas during Desert Storm. He and his wife Andrea are the proud parents of two daughters. Max has 25 years experience within the SERVPRO system and has received the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Master Water Restorer, Master Fire & Smoke Restorer, Journeyman Textile Cleaning, Applied Structural Drying, OSHA Health and Safety, Applied Microbial Remediation, Carpet Cleaning, Odor Control, Commercial Carpet Maintenance, Carpet Repair & Reinstallation. His experience, expertise, and training make him a specialist in Commercial and Residential HVAC Cleaning, Commercial and Residential Water and Fire Damage Restoration, Commercial and Residential Mold Remediation, BioHazard and Crime Scene Clean-up and he is also a certified Asbestos Contractor Supervisor.
Andrea Pope
Andrea Pope is the Co-owner of SERVPRO of Blount County along with her husband Max. Andrea has grown up around the SERVPRO system. Her parents owned SERVPRO franchises for over 40 years. She grew up in the Knoxville area, graduating from Farragut High School and then then from Campbell University with a Bachelor of Business Administration degree. She is also Water Restoration certified through the IICRC. She worked in the family SERVPRO business in sales/marketing while raising her two daughters. She and Max were able to fulfill their dream of owning their own SERVPRO franchise in 2018. She has been an active community volunteer for over 25 years. From PTA to Girl Scouts she loves helping and serving others. She is a certified Faith and Finances counselor and has been a volunteer teacher at A Hand Up For Women and The Restoration House. She currently serves as a Blount County Chamber Ambassador, is on the Board of Directors at United Way of Blount County and is a member of Leadership Blount Class of 2022. She and her family are also active at Fellowship Church.
Gray
Gray is the Business Development Manager at SERVPRO of Blount County. Gray spends his evenings coaching soccer at Blount United and volunteering with his families non-profit. He enjoys spending his occasional free time with his fiancé, 2 dogs, and playing a round of golf when he can fit it in to his schedule.
Greg
Greg is one of our highly trained Crew Chiefs. He has been in the restoration industry for over 25 years and is WRT certified. Greg enjoys spending his off days with his wife and dog.
Harmony
Harmony Singh is a water and fire restoration technician at SERVPRO of Blount County. She has been with SERVPRO for a little over a year, and quickly mastered the ability to work with customers to ensure the highest levels of satisfaction. While she is not at work Harmony enjoys spending time with her two boys and working on cars.
Dawson
Dawson helps out in production at SERVPRO of Blount County. He is a UT student and UT rugby player who loves the Vols!
Zac
Zac is one of our highly trained production technicians. He has spent 5 years in the restoration industry and is WRT Certified. In his spare time Zac likes to work on cars and riding his motorcycle.
Carlos
Carlos is a water and fire restoration technician at SERVPRO of Blount County. Growing up in the construction industry, Carlos quickly mastered the restoration and mitigation world. When he is not at work Carlos enjoys spending time with his family and friends.
Blue & Oliver
Blue & Oliver have been in the SERVPRO family since they were puppies. They love long sunny walks and alerting the office staff to arriving packages and visitors.
What our
customers are saying
Very impressed with the level of service. Shawn, Rick, and Zane worked great as a team, and explained all the details of why they were doing what they were doing. Very glad with the level of cleaning performed. I hope you enjoyed the pizzas!
Both Shawn and Tim were very professional and seemed extremely knowledgeable and helpful. I would recommend them to a friend in the future.
I cannot say enough good about this company. As a real estate broker for 27 years, it is rare to see such exemplary service. They were prompt and courteous and did what they said they were going to do in a very timely fashion. When we ran into a situation that needed a professional painter, they arranged that for us and those folks were wonderful, as well. I would highly recommend SERVPRO of Blount County!!!
I am an Agent with Farmers Insurance and SERVPRO has always done a great job for my clients. I had a client last winter that had a pipe burst while they were out of town and SERVPRO went above and beyond normal duties to make sure my customer was taken care of.
Great company to work with. I really appreciated how they kept me informed during the mitigation process. Keep up the good work!!
I recently bought a home. During the inspection I was told that there was a significant mold problem in my crawlspace. My inspector and realtor both referred me to SERVPRO of Blount County to have the mold killed and cleaned. The house was built in the 1950's, but now the crawlspace looks like it is under a brand new house. The crews worked quickly and efficiently. Much easier process than I had expected.
The SERVPRO employees were very professional. They did everything that we expected!
Responded promptly to the situation. Very knowledgeable and courteous. Trusted the fact that they knew what they were doing by the way that the explained all the details. Thank you.
I have worked with Allstate Insurance over 10 years and SERVPRO has always been professional and considered in the way they conduct themselves. I have no problem referring customers to them and will continue to do so in the future.
Very impressed with the level of service. Shawn, Rick, and Zane worked great as a team, and explained all the details of why they were doing what they were doing. Very glad with the level of cleaning performed. I hope you enjoyed the pizzas!
Both Shawn and Tim were very professional and seemed extremely knowledgeable and helpful. I would recommend them to a friend in the future.
I cannot say enough good about this company. As a real estate broker for 27 years, it is rare to see such exemplary service. They were prompt and courteous and did what they said they were going to do in a very timely fashion. When we ran into a situation that needed a professional painter, they arranged that for us and those folks were wonderful, as well. I would highly recommend SERVPRO of Blount County!!!
I am an Agent with Farmers Insurance and SERVPRO has always done a great job for my clients. I had a client last winter that had a pipe burst while they were out of town and SERVPRO went above and beyond normal duties to make sure my customer was taken care of.
Great company to work with. I really appreciated how they kept me informed during the mitigation process. Keep up the good work!!
I recently bought a home. During the inspection I was told that there was a significant mold problem in my crawlspace. My inspector and realtor both referred me to SERVPRO of Blount County to have the mold killed and cleaned. The house was built in the 1950's, but now the crawlspace looks like it is under a brand new house. The crews worked quickly and efficiently. Much easier process than I had expected.
The SERVPRO employees were very professional. They did everything that we expected!
Responded promptly to the situation. Very knowledgeable and courteous. Trusted the fact that they knew what they were doing by the way that the explained all the details. Thank you.
I have worked with Allstate Insurance over 10 years and SERVPRO has always been professional and considered in the way they conduct themselves. I have no problem referring customers to them and will continue to do so in the future.
About Us
SERVPRO of Blount County has an unmatched level of experience in the restoration industry. Our owners have over 26 years with SERVPRO, and we are THE EXPERTS in water, fire and mold damage along with HVAC/Duct cleaning. We handle everything from large commercial buildings down to small apartments and everything in between. We are continually working to improve with training. SERVPRO of Blount County is family owned and operated and has been serving the community for 40 years.
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