Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Lexington and West Cayce
Philip Nave, Vice President, General Manager Columbia Operations
Phillip Nave is the General Manager at SERVPRO of Columbia. He is responsible for overseeing all company operations from reconstruction and office production.
Phillip is a South Carolina native and has worked with SERVPRO since 2006.
Zach Wilkerson, Business Development
Zach Wilkerson is the Commercial Sales and Marketing Manager in South Carolina.
Penny Benkeser, CEO
Owner.
Danny Cox, CFO
Owner.
Darrell Teem
Darrell is our Production Manager. He's been with us since 2004 and has IICRC and IOT certifications in Mold Remediation, Carpet & Upholstery cleaning, Health & Safety, Odor Control, and Fire & Smoke cleanup and restoration.
Sam Teem
Sam Teem is a Project Manager at SERVPRO of Cayce/West Columbia and Lexington. He has over 12 years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician and Carpet Cleaning Technician.
Brandon Young
Brandon is one of our Production Crew Chiefs. He has been with SERVPRO since March 2017. He has his IICRC Water Certification, IICRC FSRT/OCT, IICRC ASD and his SERVPRO Hero Ready Certifications.
Brandon McLemore
Brandon has been in the construction/rebuild industry his whole life. He is an asset to the company as our new repairs manager. He has the knowledge from hands on experience and he enjoys his new role of helping the customers get their homes back to normal.
Brooklyn Corn
Brooklyn is part of our office staff assiting with adminsitrative and marketing needs. She has been with SERVPRO since September 2022.
John Tolin, Standards
J.T. bring 20+ years of experience to our team. He ensures that all of work goes above and beyond industry standards.
Ralph Harris, Vice President, Mitigation Operations
Ralph manages all of our mitigation operations. He makes sure that our customers are guided through the process, and that they can regain control of their lives and business as soon as possible.
Jenn Loadholt, Vice President, Contents Operations
Jenn is responsible for ensuring all of clients' possessions are property handled and cleaned, and safely stored during the mitigation process.
Ashley Cox, Marketing and Communication Coordinator
Ashley is our Marketing and Communication Coordinator. She helps us build and maintain our digital and physical presence in our communities.
What our
customers are saying
Fast, affordable, and detail oriented. Completely restored the home! Amazing work! Would recommend them to anyone needing fast and clean work!
Darrell was very responsive to my situation with our rental properties.
Very helpful and explained things well!
A big thank you to SERVPRO West Columbia-Lexington, Tia and Richard for the terrific job you gave done taking care of GMM's clients/family during the recent cold weather. With so many pipes bursting, you have gone above and beyond the call of duty and I thank you from the hit you of my heart for taking care of my people. This is what community us all about when emergencies come up. Thank you, Tia and Richard!
Everybody with SERVPRO that I had contact with, either by phone or in person were professional, friendly and helpful!
I would like to recognize the two gentlemen that were at my home. They were professional, kind, polite, and passionate. They waited for me three hours on a Saturday when I was trying to coordinate police escort to my residence. Please recognize them in your staff meetings and tell the I said THANK YOU SO VERY MUCH!
Thank you so much for EVERYTHING...for your patience, for your positive attitude, for your professionalism during the "deconstruction" and "reconstruction" of our home!
Wow just wow! Restored my grandmas house fast! I couldn't be more thankful! CALL SERVPRO FIRST! THEY ARE THE BEST!
Trey & Taylor were both amazing during this process! They made this very easy for me. Not once did I feel stressed out. Thank you!
Fast, affordable, and detail oriented. Completely restored the home! Amazing work! Would recommend them to anyone needing fast and clean work!
Darrell was very responsive to my situation with our rental properties.
Very helpful and explained things well!
A big thank you to SERVPRO West Columbia-Lexington, Tia and Richard for the terrific job you gave done taking care of GMM's clients/family during the recent cold weather. With so many pipes bursting, you have gone above and beyond the call of duty and I thank you from the hit you of my heart for taking care of my people. This is what community us all about when emergencies come up. Thank you, Tia and Richard!
Everybody with SERVPRO that I had contact with, either by phone or in person were professional, friendly and helpful!
I would like to recognize the two gentlemen that were at my home. They were professional, kind, polite, and passionate. They waited for me three hours on a Saturday when I was trying to coordinate police escort to my residence. Please recognize them in your staff meetings and tell the I said THANK YOU SO VERY MUCH!
Thank you so much for EVERYTHING...for your patience, for your positive attitude, for your professionalism during the "deconstruction" and "reconstruction" of our home!
Wow just wow! Restored my grandmas house fast! I couldn't be more thankful! CALL SERVPRO FIRST! THEY ARE THE BEST!
Trey & Taylor were both amazing during this process! They made this very easy for me. Not once did I feel stressed out. Thank you!
About Us
OUR TEAM
Our team proudly serves the Columbia area. With our extensive knowledge and experience in the restoration industry, we can offer every customer a tailored experience suited to whatever disaster or emergency threatens their property. Our crews have IICRC certifications to ensure the best and most effective approach to mitigation is used to recover and restore any damage affecting homes or businesses. Customer satisfaction and service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise.
OUR SERVICES
We understand that any emergency that threatens your property needs prompt and effective mitigation, restoration and clean up. As a local certified veteran owned and operated restoration team, we offer a wide range of services to the Richland County area with a 98% satisfaction rate from surveys conducted with our customers. Our local services include commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, deodorizing and much more.
OUR RESPONSE
Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are faster to any disaster.
AFFILIATIONS
- Vistage
AWARDS
- Business Journal's Women in Business Award
- NAWBO National Woman Business Owner of Year Finalist
- NAWBO Rising Star Award
- SMARTCEO Brava Award
- TOP 100 SERVPRO (multiple years)
- SERVPRO Award for Outstanding Sales (multiple years)
Insurance and Payment Information
For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
Certifications
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
Affiliations
- Building Owners Management Association (BOMA)
- Commercial Real Estate Executive Women (CREW)
- Industrial Networking Group
- Institute of Real Estate Management (IREM)
- National Association of Women Business Owners (NAWBO)
- North Carolina Healthcare Engineers Association (NCHEA)
- Vistage
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