Meet Our Team
Here to Help® 24/7.
SERVPRO of Georgetown and Horry Counties
Don Shupe
Don Shupe is General Manager at SERVPRO of Horry & Georgetown Co.
He has the following certifications IIRC Water Damage Restoration and IIRC Heath & Safety. As the GM, Don oversees all aspects of Operations, Marketing and Administration for SERVPRO.
Frank Basile
Frank Basile is the Operations Manager at SERVPRO of Horry & Georgetown Co.
Frank comes from a very successful construction background and brings that thorough knowledge to every job we do. He oversees all of our repair work done at SERVPRO. He is IICRC Water Damage Restoration certified.
Tammy Fox
Tammy is our in-house Office Manager as well as our Customer Coordinator of Repairs.
She supervises all office functions and insures that daily processes run smoothly. Tammy has held certifications from the IICRC for Water Damage Restoration.
Sophia McCallister
Sophia is our Accounting and Accounts Payables specialist. She handles all client accounts with customer service excellence.
David Gilbert
David Gilbert is a Sales Associate for SERVPRO of Horry & Georgetown Co.
David was born and raised in Myrtle Beach, SC and knows the ins and outs of this area like nobody else.
(c) 843-241-7594
(e) Sales@SERVPROofhorrycounty.com
Madeleine Carranza
Maddie Carranza is a Sales and Marketing Representative for SERVPRO of Horry & Georgetown County. She is local to the area, from Dillon, SC.
Favorite part about working with SERVPRO: I really enjoy the versatility in each day as well as collaborating with my team. I'm excited and proud to be a part of SERVPRO!
(c) 843-274-0487
(e) Maddie@SERVPROofhorrycounty.com
Alex Shalyapin
Alexander Shalyapin is a Project Manager at SERVPRO of Horry & Georgetown Co.
Alex oversees all construction activities north of HWY 501. He is IICRC Water Damage Restoration and IICRC ASD (Applied Structural Drying) certified as well as having his Lead Certification.
Florin John Frenti
Florin John Frenti is a Project Manager at SERVPRO of Horry & Georgetown Co.
John covers all repair work done south of HWY 501.
David Brothers
David is an Estimator with SERVPRO of Horry & Georgetown Counties.
He also has several years experience with other SERVPRO franchises.
He has the following certifications and training from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying, Commercial Drying Specialist, Applied Microbial Remediation Technician, Health and Safety Technician and OSHA 10 safety certification.
Nash Shover
Nash Shover is a Crew Chief with our SERVPRO franchises.
Nash has his SERVPRO Online Fire/Water certification as well as being IICRC certified.
Jacob N.
Jacob Normindin is our Mitigation Crew Chief.
Avery Dixon
Avery Dixon is a Production Technician for our SERVPRO franchises.
Avery has his SERVPRO Online Fire/Water & Crew Chief Training! He is also IICRC certified.
Jake Rainbird
Jake Rainbird is a Production Technician at SERVPRO of Horry & Georgetown Co.
He is IICRC Water Damage Restoration certified. Jake brings a great knowledge of not only restoration but carpet cleaning as well.
Mike Shaub
Mike works as a Repair Technician in the Construction division of our SERVPRO franchises.
He is our construction drywall expert and can replace drywall in any structure better than it was before.
Mike Conger
Mike is a Mitigation Technician.
Brayden Rankin
Brayden is a Mitigation Technician.
Sincere Cook
Sincere is a Mitigation Technician.
Zach Pollinger
Zach Pollinger is a Mitigation Technician.
What our
customers are saying
Your company has assisted my wife and me on two occasions in the last three years. Both situations involved one of our HVAC systems leaking and damaging our reclaimed heart pine floors. The first was due to the HVAC company employee error. The second was due to the age of the same equipment.
SERVPRO performed the clean-up for both accidents. In the first incident, we decided to use the flooring company to do the restoration that the original owner used when building the home. Not a good idea. It was very slow, not a very good job and poor communication.
After installing new HVAC systems we decided to use SERVPRO for the entire process for the second incident. This was the smartest move we could have made. We had worked with Alex Shalyapin on our first clean-up and felt
very confident with his work. When we realized we he would be the contact person we were very relieved.
We are writing to you to commend Alex. He is truly an asset to your company. He was with us through the entire process making sure it ran as smoothly as possible and that we didn't worry as we did in the first situation. He is very professional, polite and to us, very caring. We wanted to give him a huge "thank you" and make you aware of our appreciation.
David Gilbert is always ready to help when the unfortunate need arises. He is responsive and thorough and see's the job through until completion. David and SERVPRO are a trusted ally in property management.
Please know your hard work makes a difference. My situation has been very upsetting and stressful, but working with your company was a wonderful experience. You truly helped me out during a very messy time!
My experience from start to finish was excellent. John was great at communicating. He would call, facetime and let and let me know where we were in the process. Could not ask for a better service.
Alex is an outstanding project manager! Always available-professional-great sense of humor. All of the people managed in the project were great. Outstanding job from start to finish.
The 3 staff members that serviced us were great. Because of Alex and his techs, I will certainly use SERVPRO again as well as tell other Managers in my organization to give SERVPRO their business. Once again, Alex was a pleasure to deal with and because of him we will add SERVPRO as a Preferred Contractor.
I just wanted to say that we had the SERVPRO Halftime show perform for our school and I absolutely loved the show!
I have never been so impressed by SERVPRO's Staff. They have taken great care of me, and my home during the entire restoration Process. Very Prompt!
I am Susanne Dickerson Barbara's daughter and I was here visiting when this episode began. I have been so impressed with SERVPRO. You have treated her as if she was your own mother! Thank you so much!
We are very satisfied with the service so far. Clark arrived within 2 hours of my initial call to the insurance company. Within 3 hours the carpets were up, floor removed and the blowers were on. The next 2 days he arrived when he said he would be here. Dick was also prompt and efficient!
Your company has assisted my wife and me on two occasions in the last three years. Both situations involved one of our HVAC systems leaking and damaging our reclaimed heart pine floors. The first was due to the HVAC company employee error. The second was due to the age of the same equipment.
SERVPRO performed the clean-up for both accidents. In the first incident, we decided to use the flooring company to do the restoration that the original owner used when building the home. Not a good idea. It was very slow, not a very good job and poor communication.
After installing new HVAC systems we decided to use SERVPRO for the entire process for the second incident. This was the smartest move we could have made. We had worked with Alex Shalyapin on our first clean-up and felt
very confident with his work. When we realized we he would be the contact person we were very relieved.
We are writing to you to commend Alex. He is truly an asset to your company. He was with us through the entire process making sure it ran as smoothly as possible and that we didn't worry as we did in the first situation. He is very professional, polite and to us, very caring. We wanted to give him a huge "thank you" and make you aware of our appreciation.
David Gilbert is always ready to help when the unfortunate need arises. He is responsive and thorough and see's the job through until completion. David and SERVPRO are a trusted ally in property management.
Please know your hard work makes a difference. My situation has been very upsetting and stressful, but working with your company was a wonderful experience. You truly helped me out during a very messy time!
My experience from start to finish was excellent. John was great at communicating. He would call, facetime and let and let me know where we were in the process. Could not ask for a better service.
Alex is an outstanding project manager! Always available-professional-great sense of humor. All of the people managed in the project were great. Outstanding job from start to finish.
The 3 staff members that serviced us were great. Because of Alex and his techs, I will certainly use SERVPRO again as well as tell other Managers in my organization to give SERVPRO their business. Once again, Alex was a pleasure to deal with and because of him we will add SERVPRO as a Preferred Contractor.
I just wanted to say that we had the SERVPRO Halftime show perform for our school and I absolutely loved the show!
I have never been so impressed by SERVPRO's Staff. They have taken great care of me, and my home during the entire restoration Process. Very Prompt!
I am Susanne Dickerson Barbara's daughter and I was here visiting when this episode began. I have been so impressed with SERVPRO. You have treated her as if she was your own mother! Thank you so much!
We are very satisfied with the service so far. Clark arrived within 2 hours of my initial call to the insurance company. Within 3 hours the carpets were up, floor removed and the blowers were on. The next 2 days he arrived when he said he would be here. Dick was also prompt and efficient!
About Us
SERVPRO of Georgetown & Horry Counties, led by Team Zubricki, comprehends the stress that accompanies a water or fire damage incident affecting your home or business. We are an award winning, national leader in the fire and water damage restoration industry, and offering comprehensive residential and commercial property damage cleanup and restoration services. Whether your need is a small property damage or a multi-million large loss, we are dedicated to aiding you swiftly and to maintain your trust. Our unwavering commitment to excellence has positioned us as a trusted partner for numerous organizations and businesses in our community and our reputation has been earned as we helped our community in the aftermath of major storm events and other disasters.
24-Hour Emergency Assistance
Our team stands ready to provide 24-hour assistance for all residential and commercial properties. Our dedicated emergency response team ensures that properties are swiftly restored to their pre-loss conditions, and our commitment to excellence is at the forefront of every job. If you should ever need us, we are here to help.
With strategically positioned Loss Teams throughout the country, we have played pivotal roles in the recovery efforts following significant events such as Hurricane Helene and Hurricane Milton, Hurricanes Michael, Laura, and Ian, and Winter Storm Uri. Our partnerships extend to esteemed entities like the Department of Veterans Affairs, Armed Services, General Services Administration, various local governmental bodies, and many of our area hospitality properties.
SERVPRO of Georgetown & Horry Counties is our unparalleled in our ability to provide comprehensive restoration solutions with just one call. Leveraging our extensive network, we offer access to over 203,000 pieces of equipment, 8,000+ vehicles, and 14,600+ IICRC certifications, ensuring a swift and effective response to any property disaster. Furthermore, as proud members of the EPA's Design for Environment Initiative, we prioritize environmentally friendly practices in all our operations.
SERVPRO of Georgetown & Horry Counties' record of achievement and excellent reputation has been built on our dedication to delivering exceptional customer experiences, utilizing cutting-edge equipment, and maintaining rapid response times for all service calls.
Full-Service Residential and Commercial Property Restoration
At the heart of our philosophy lies a steadfast commitment to aiding homes and businesses in across both Georgetown and Horry County and their surrounding areas towards a complete and full restoration. Our team comprises highly trained technicians specializing in fire and smoke restoration, water damage restoration, storm damage, mold remediation, residential and commercial reconstruction, as well as biohazard/pathogenic cleanup and disposal.
Community Leadership and Support
Beyond our professional endeavors, we are deeply invested in giving back to the community. Through charitable contributions of time, resources, and monetary donations, we support organizations like the American Red Cross, fostering a spirit of solidarity and resilience within our neighborhoods.
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