Meet Our Team
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SERVPRO of South Philadelphia / SE Delaware County
Denise & Michael Graham
Denise and Michael Graham are the owners of SERVPRO of South Philadelphia/SE Delaware County.
Donovan F - Crew Chief
Donovan has been in the SERVPRO family for well over 11 years now. Donovan is a leader and enjoys working with his crew. He enjoys being able to help people when times are tough , however, he enjoys HVAC Cleanings the most. He is WRT certified and continues to grow with SERVPRO. He has a laugh that is infectious, and his favorite quote is “ Beam me up, Scotty!” IF he is not working you can find him working out , working on cars , or most of all hanging with his daughter.
Tyler J – Crew Chief
Tyler joined our team almost three years ago . He has continued to learn and grow daily. He is loved by his crew and is a great Leader. He is WRT certified and knows there is more to come as he works his way up the ladder.. Tyler always tries to stay positive, and he rarely says NO. We recently started a New Trash Chute cleaning service where he Eagerly showed initiative to learn. He is a proud father of 2 boys with another boy on the way. Tyler enjoys working with his hands and he is always keeping busy.
Tiffany T - Job File Coordinator
Tiffany joined our team with over 15 years of experience in the insurance field. This is a helpful skill that comes in handy when dealing with insurance companies during the mitigation and reconstruction process. She enjoys learning new things and adapts to whatever is thrown her way. She has a thirst for knowledge. Whether it's dealing with customers , mitigation, recon and even sometimes technology she will always figure it out. Her energy is infectious and she is often our team energizer bunny , she always has a big smile on her face. She is more sweet then she is sassy for sure. She is an avid Philadelphia sports fan alongside with her daughter , they enjoy watching all the games together while her young daughter can name almost all the players and their teams. Her favorite saying is she “will get things buttoned up”. Thanks for being a part of our team.
Shelly McKeon – Office Manager
Shelly brings with her 15+ years of management experience and although she is new to the world of restoration, she is learning so much from her amazing team. As I learn something new everyday, my hope is that I can help my team be the very best as we all work and grow together. I truly love this team and I will support them. “ The strength of the team is each individual member. The strength of each member is the team” -Phil Jackson. On my off time I enjoy working in my garden, spending time with family and reading.
David Sterling
SERVPRO of South Philadelphia/SE Delaware County would like to welcome David to the team! He comes to us with over 3 years’ experience in the industry from a fellow SERVPRO franchise. David’s favorite thing about SERVPRO is the fact that we make their own chemicals.
David is outgoing, he enjoys spending time with his family and being the best Dad he can be for his daughter. One of his favorite sayings is “Better to have it and not need it then to need it and not have it."
Fun Fact about David: he like to wear shorts all year round!
Naim Al-amin- Production Technician
Naim started with SERVPRO with no experience in mitigation but has quickly picked up on things along his journey. His favorite thing about coming to work is he feels it’s not like coming to work but visiting relatives. He is hoping to get certifications in Water/Fire/Mold in the future as he grows his career with SERVPRO. Naim enjoys spending time with his children, and he is always saying “ you get what you give.” A little fun fact about Niam: he loved playing High School Basketball.
Samir Pollard- Production Technician
Samir joins our team after recently working with another SERVPRO. He comes to us with 3+ years of mitigation experience. Samir holds a certification for driving a forklift and also a flagger. He has hopes to get his IICRC certification in Water as he grows with SERVPRO. His favorite thing about SERVPRO of South Philadelphia/SE Delaware County are his teammates. A fun fact about Samir is he likes going to the gym and that he has never been on a plane. He hopes to change that one day.
What our
customers are saying
Professional, quick, responsive service. Highly recommend them. Great guys to work with. Thanks for everything.
Great team of people who can get the job done quickly!! Love this team!
A few weeks after we bought our house, a house on the adjacent block exploded. We watched on our security camera as smoke billowed over our house and fire hoses strafed water across the exterior. When the fire department finally let us back in, the interior reeked of smoke. I called SERVPRO, who talked me through what equipment might be necessary and how much it would cost, and then sent some folks over to evaluate our situation the next morning. They checked throughout the interior and used a chemical-reacting sponge to see if there was any soot inside. They found none.
They gave us their professional opinion that it wasn't necessary, and that the lingering smell would likely naturally dissipate. They charged nothing for coming out. They very easily could have sold me on renting a machine to get rid of the remaining smoke smell, but did not. That type of honesty is rare these days, and the peace of mind is comforting. In the (hopefully unlikely!) event that we experience some future disaster, these guys will be the first I call.
Five stars.
Mike and the team respond anytime I call and come right out for whatever service I need. they always do timely and professional work!
I wanted to take a moment to thank you concerning the outstanding customer service demonstrated by two of your employees. Mr. Tim Dorazio and Mr. Jonathan Bowling responded to my mother's residence after a water catastrophe in her home. They were very professional and courteous to my mother who is elderly. They explained the situation where she could grasp the concepts to make informed decisions.
Great communication, detail focused and fantastic customer service from top down. The employees are super friendly and work very hard. They are very clear when explaining what's happening and what needs to be done and why.
Exceptional service, will continue to use them!
On time, professional, clean and friendly. Great experience and would definitely use them again.
Wow! Michael and his team were fast, professional and simply fantastic! You need something done right, call these guys!!!!
Professional, quick, responsive service. Highly recommend them. Great guys to work with. Thanks for everything.
Great team of people who can get the job done quickly!! Love this team!
A few weeks after we bought our house, a house on the adjacent block exploded. We watched on our security camera as smoke billowed over our house and fire hoses strafed water across the exterior. When the fire department finally let us back in, the interior reeked of smoke. I called SERVPRO, who talked me through what equipment might be necessary and how much it would cost, and then sent some folks over to evaluate our situation the next morning. They checked throughout the interior and used a chemical-reacting sponge to see if there was any soot inside. They found none.
They gave us their professional opinion that it wasn't necessary, and that the lingering smell would likely naturally dissipate. They charged nothing for coming out. They very easily could have sold me on renting a machine to get rid of the remaining smoke smell, but did not. That type of honesty is rare these days, and the peace of mind is comforting. In the (hopefully unlikely!) event that we experience some future disaster, these guys will be the first I call.
Five stars.
Mike and the team respond anytime I call and come right out for whatever service I need. they always do timely and professional work!
I wanted to take a moment to thank you concerning the outstanding customer service demonstrated by two of your employees. Mr. Tim Dorazio and Mr. Jonathan Bowling responded to my mother's residence after a water catastrophe in her home. They were very professional and courteous to my mother who is elderly. They explained the situation where she could grasp the concepts to make informed decisions.
Great communication, detail focused and fantastic customer service from top down. The employees are super friendly and work very hard. They are very clear when explaining what's happening and what needs to be done and why.
Exceptional service, will continue to use them!
On time, professional, clean and friendly. Great experience and would definitely use them again.
Wow! Michael and his team were fast, professional and simply fantastic! You need something done right, call these guys!!!!
About Us
At SERVPRO of South Philadelphia / SE Delaware County, we understand the stress that fire or water damage can bring to your home or business. Our mission is to reduce that stress by quickly restoring your property and making it "Like it never even happened." We are committed to delivering fast, effective service so you can get back to normal life as soon as possible.
We serve a wide range of communities throughout the region, including Southwest Philadelphia, Sharon Hill, Tinicum Township, Essington, and the surrounding areas. Our team is equipped to handle any size disaster, whether it's a minor home repair or a large commercial loss. As part of the Philadelphia Region Disaster Recovery Team, we have the resources, equipment, and skilled personnel to respond quickly, 24/7, to emergencies in your area.
In addition to fire and water damage restoration, we also provide mold remediation, storm damage cleanup, and commercial restoration services. We are prepared for large-scale disasters with our CAT (catastrophic) loss teams, who can manage and restore even the most extensive property damage.
Beyond our restoration services, we’re committed to giving back to the community through events like Hydrating Heroes, the Turkey Drive at Nativity BVM CYO, and the Philadelphia Phillies Red Goes Green initiative. We also proudly support local first responders through our participation in the SERVPRO Golf Classic, where we honor community heroes.
SERVPRO of South Philadelphia / SE Delaware County is fully insured, IICRC-certified, and trusted by numerous insurance and property management companies as a preferred vendor. Our highly trained team stays up-to-date with ongoing education, ensuring we are always equipped with the knowledge and skills to restore your property to its pre-damage condition.
Contact us today to schedule service for your home or business, and let us take care of the rest.
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