About Us
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SERVPRO of Crawford / NE Venango Counties
About Us
SERVPRO® of Crawford / NE Venango Counties: Your Restoration Experts
At SERVPRO® of Crawford / NE Venango Counties, we bring peace of mind during life’s toughest moments. Whether it’s a flooded home, a fire-damaged business, or mold mitigation, our highly trained team responds quickly to restore your property and minimize disruption, making it "Like it never even happened."
Led by James, Andrew, and Katie Dobson, our family-owned business combines local commitment with industry expertise. Andrew, an IICRC-certified Master Restorer and instructor, ensures our team is equipped to handle any challenge, from water and fire damage to air duct cleaning and mold remediation.
We take pride in serving Western Pennsylvania and Northeast Ohio with compassion, quality, and the industry’s highest standards. Whether it’s a small household cleanup or a large-scale commercial restoration, our team is ready to help 24/7.
About Our Owners
Owners James Dobson and Andrew and Katie Dobson James have partnered together to be the best restoration specialists in their territories and within the SERVPRO franchise system. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.
Service Area
Certifications
- CDS - Commercial Drying Specialist
- Master Fire & Smoke Restorer
- ECTP - Employee Certification Training Program
- WRT - Water Damage Restoration Technician
- HST - Health and safety Technician
- OSHA - Other Training
- CRT - Color Repair Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- CCT - Carpet Cleaning Technician
- CMT - Commercial Carpet Maintenance Technician
- RRT - Carpet Repair & Reinstallation Technician
- RRRP - Lead-Based Paint Activities and Renovation
- JWR - Journeyman Water Restorer
- JTC - Journeyman Textile Cleaner
- OCT - Odor Control Technician
- FCT - Floor Care (Hard Surfaces) Technician
- MTC - Master Textile Cleaner
- Accredited Asbestos Abatement worker
- IICRC Certified Firm
- MWR - Master Water Restorer
- RCT - Rug Cleaning Technician
- UFT - Upholstery & Fabric Cleaning Technician
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
Payment Info
The following cards are accepted:Awards
- Tribune Chronicle Readers' Choice: Top Disaster Restoration Service
- Tribune Chronicle Readers' Choice: Top Carpet/Upholstery Cleaner
Affiliations
- Institute of Inspection, Cleaning and Restoration Certification – IICRC
What our
customers are saying
I was impressed with the way SERVPRO carried themselves at my home. They were professional, polite, and did excellent work. I am very happy we chose SERVPRO!
Charles and his crew were great! Everything was done in a timely manner, they explained everything they were doing and going to do and they were able to work around my work schedule.
SERVPRO is top notch!
SERVPRO responded fast to my business. They did a fabulous job!
Having a SERVPRO like this in our 'backyard' is so convenient. They regularly perform the sanitizing and cleaning of our restaurant in such a timely manner.
What a excellent home restoration company. We have used them several times now and their service never changes!
Have used other restoration companies in the past and none of them compare to SERVPRO. Happy we discovered them and would certainly use them again.
SERVPRO's response time was extremely fast. I didn't think we would be able to get our home cleaned that fast. I was very impressed, and will use them again whenever we're in need. They were great!
Chris and his crew were fantastic, we'd refer them to anyone in the future! Responsive, hard-working, cautious, and caring.
I was impressed with the way SERVPRO carried themselves at my home. They were professional, polite, and did excellent work. I am very happy we chose SERVPRO!
Charles and his crew were great! Everything was done in a timely manner, they explained everything they were doing and going to do and they were able to work around my work schedule.
SERVPRO is top notch!
SERVPRO responded fast to my business. They did a fabulous job!
Having a SERVPRO like this in our 'backyard' is so convenient. They regularly perform the sanitizing and cleaning of our restaurant in such a timely manner.
What a excellent home restoration company. We have used them several times now and their service never changes!
Have used other restoration companies in the past and none of them compare to SERVPRO. Happy we discovered them and would certainly use them again.
SERVPRO's response time was extremely fast. I didn't think we would be able to get our home cleaned that fast. I was very impressed, and will use them again whenever we're in need. They were great!
Chris and his crew were fantastic, we'd refer them to anyone in the future! Responsive, hard-working, cautious, and caring.