
About Us
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SERVPRO of Central Lancaster
About Us
SERVPRO of Central Lancaster is here to assist our local communities with their fire and water damage restoration needs. When your property in Lancaster City suffers any extent of damage due to smoke, soot, water or flood damage, our professionals can help to restore the property immediately and effectively, all with your concerns in mind.
Our IICRC certified teams are prepared to help minimize the destruction and downtime of an unexpected disaster. We are proud to have the knowledge and resources to help make any size event “Like it never even happened.” We also are part of a nationwide disaster recovery team that assists with catastrophic storm response.
We are family owned and locally operated, providing 24/7 emergency service to our local communities. We are also highly trained in mold remediation, biohazard services, and a full portfolio of cleaning needs in addition to reconstruction techniques to help put everything back together!
SERVPRO® has been serving communities nationwide since 1967, and we are honored to do our part in Pennsylvania! Please give us a call if you would like to schedule service!
Meet our Management Team:
Michael & Kristin Hughes - Owners
Sandie Hughes - Director of Administration
John Kuch - Construction Manager
Victor Sotolotto - Director of Operations
Cliff Masscotte - Director of Business Development
Angela Sandoe - Office Manager
Nick Freysz - Production Manager
Anthony Mahaffey - Production Manager
Service Area
Certifications
- RRRP - Lead-Based Paint Activities and Renovation
- UFT - Upholstery & Fabric Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- WRT - Water Damage Restoration Technician
- CCT - Carpet Cleaning Technician
- OCT - Odor Control Technician
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
Affiliations
- Building Industry Association of Lancaster County
- Community Emergency Response Team Certified
- Associated Builders and Contractors (ABC)
- Lancaster Chamber of Commerce
What our
customers are saying
We have had two big, difficult clean-ups this year. The kind where you need to clean every square inch of surface in rooms from the floor to the ceiling. SERVPRO scoped the work, consulted expertise, quoted a fair price, brought the right equipment, used the right cleaning supplies, sent A-teams, got the jobs done, and redid a couple of things after inspection. On both occasions, I was happy to sign off and pay. It's like our two disasters never occurred.
The SERVPRO team were prompt, professional, and provided great communication throughout the duration of the project. Well done.
Unfortunately, we had a toilet overflow on our second floor into our kitchen. Fortunately, my homeowner's insurance uses SERVPRO as their recommended mitigation and restoration company.
From the get go, this was a crappy situation. Luckily, all of the individuals I worked with at SERVPRO had the utmost integrity, completely professional, and knowledgeable.
Nick Freyz and his mitigation team (Damon, Julio, and Joe) were awesome, kind, and were constantly checking with us to make sure things were ok. Nick came out initially to assess and also made sure to be there when the insurance inspector came out to assess.
Once mitigation was done, I wanted to stay with SERVPRO for the rebuild. I am very grateful that Kellie and John Kuch have so much experience because they were able to provide excellent guidance on how to navigate insurance, picking out my replacement flooring and vanity, and overall, turned a really crappy situation into a much better situation. I feel like I made new friends too!
The Rebuild Team, Julian, Jayvin, and Shawn were friendly, professional, knowledgeable, and kind, and they had everything completed in 3 days!! Everything looked better than I envisioned.
SERVPRO is excellent and I would definitely use them again as well as recommend them to anyone.
We have had two big, difficult clean-ups this year. The kind where you need to clean every square inch of surface in rooms from the floor to the ceiling. SERVPRO scoped the work, consulted expertise, quoted a fair price, brought the right equipment, used the right cleaning supplies, sent A-teams, got the jobs done, and redid a couple of things after inspection. On both occasions, I was happy to sign off and pay. It's like our two disasters never occurred.
The SERVPRO team were prompt, professional, and provided great communication throughout the duration of the project. Well done.
Unfortunately, we had a toilet overflow on our second floor into our kitchen. Fortunately, my homeowner's insurance uses SERVPRO as their recommended mitigation and restoration company.
From the get go, this was a crappy situation. Luckily, all of the individuals I worked with at SERVPRO had the utmost integrity, completely professional, and knowledgeable.
Nick Freyz and his mitigation team (Damon, Julio, and Joe) were awesome, kind, and were constantly checking with us to make sure things were ok. Nick came out initially to assess and also made sure to be there when the insurance inspector came out to assess.
Once mitigation was done, I wanted to stay with SERVPRO for the rebuild. I am very grateful that Kellie and John Kuch have so much experience because they were able to provide excellent guidance on how to navigate insurance, picking out my replacement flooring and vanity, and overall, turned a really crappy situation into a much better situation. I feel like I made new friends too!
The Rebuild Team, Julian, Jayvin, and Shawn were friendly, professional, knowledgeable, and kind, and they had everything completed in 3 days!! Everything looked better than I envisioned.
SERVPRO is excellent and I would definitely use them again as well as recommend them to anyone.
We have had two big, difficult clean-ups this year. The kind where you need to clean every square inch of surface in rooms from the floor to the ceiling. SERVPRO scoped the work, consulted expertise, quoted a fair price, brought the right equipment, used the right cleaning supplies, sent A-teams, got the jobs done, and redid a couple of things after inspection. On both occasions, I was happy to sign off and pay. It's like our two disasters never occurred.
The SERVPRO team were prompt, professional, and provided great communication throughout the duration of the project. Well done.
Unfortunately, we had a toilet overflow on our second floor into our kitchen. Fortunately, my homeowner's insurance uses SERVPRO as their recommended mitigation and restoration company.
From the get go, this was a crappy situation. Luckily, all of the individuals I worked with at SERVPRO had the utmost integrity, completely professional, and knowledgeable.
Nick Freyz and his mitigation team (Damon, Julio, and Joe) were awesome, kind, and were constantly checking with us to make sure things were ok. Nick came out initially to assess and also made sure to be there when the insurance inspector came out to assess.
Once mitigation was done, I wanted to stay with SERVPRO for the rebuild. I am very grateful that Kellie and John Kuch have so much experience because they were able to provide excellent guidance on how to navigate insurance, picking out my replacement flooring and vanity, and overall, turned a really crappy situation into a much better situation. I feel like I made new friends too!
The Rebuild Team, Julian, Jayvin, and Shawn were friendly, professional, knowledgeable, and kind, and they had everything completed in 3 days!! Everything looked better than I envisioned.
SERVPRO is excellent and I would definitely use them again as well as recommend them to anyone.
We have had two big, difficult clean-ups this year. The kind where you need to clean every square inch of surface in rooms from the floor to the ceiling. SERVPRO scoped the work, consulted expertise, quoted a fair price, brought the right equipment, used the right cleaning supplies, sent A-teams, got the jobs done, and redid a couple of things after inspection. On both occasions, I was happy to sign off and pay. It's like our two disasters never occurred.