Meet Our Team
Here to Help® 24/7.
SERVPRO of Springfield / East Lane County
Ben
Ben is one of the founders of the company and has overseen our growth from having no clients and no book of business to becoming one of the largest SERVPRO locations in San Diego.
Ben cares deeply about taking care of our employees, offering superior service, and being truthful and having integrity in all he does.
In his spare time, you can find him with his wife and two young sons.
Jordan
Jordan is one of the founders of our SERVPRO location, and has been instrumental to the growth and success of our company.
Jordan makes it his mission to ensure a high quality of service from our production team, including clean jobsites and taking extra care to leave homes and businesses better than when we found it.
In his spare time, he is usually at the beach or hanging out at home with his fiancé and two cats.
Lisa
Lisa joined the team officially in 2017, but has been around the SERVPRO family since 2015 when Ben started the company.
Lisa oversees all of our business development efforts, client success and communication, and helps out the office staff when they're BUSY - which is pretty much all the time.
In her spare time, she enjoys working out and being with Ben and their two young sons.
Karla Mottale
Karla Mottale
Sales/ Marketing
Team Member Since 2022
Karla likes spending quality time with her daughter and enjoys going to local parks to play and explore.
Karla is a huge foodie and loves trying new restaurants and places in the greater Eugene area trying out new foods and new community spots.
What our
customers are saying
Huge thank you to the whole team and crew for their incredible work and help cleaning up a mess at our local school.
Every team member I worked with at SERVPRO provided top-notch service. I hope I don’t have to call them again, but I will definitely tell everyone about their quality and service. SERVPRO made this process quick and simple.
Thank you for the work helping when my mom's house needed help. I hope I never need to use you again, but if I do, I know who to call.
I would recommend this team to anyone needing water damage-related services.
They worked quickly and quietly and were professional. Their clean-up after they competed their work was top-notch. We highly recommend SERVPRO.
When we had a pipe break we were in desperate need of a trustworthy team to help. SERVPRO of Springfield was able to come out and got us clean and restored ASAP.
At work, there was a bit of a mess with the bathroom from a customer and it was beyond our team's abilities. Thank you to this crew for their excellent and quick work.
We had some fire damage in our building due to nearby wildfires and lingering soot and smoke damage. The crews did a great job cleaning and were incredibly nice and professional.
They were incredibly good at communicating with us about the process of the job and the progress as things went. Thank you for your help!
Huge thank you to the whole team and crew for their incredible work and help cleaning up a mess at our local school.
Every team member I worked with at SERVPRO provided top-notch service. I hope I don’t have to call them again, but I will definitely tell everyone about their quality and service. SERVPRO made this process quick and simple.
Thank you for the work helping when my mom's house needed help. I hope I never need to use you again, but if I do, I know who to call.
I would recommend this team to anyone needing water damage-related services.
They worked quickly and quietly and were professional. Their clean-up after they competed their work was top-notch. We highly recommend SERVPRO.
When we had a pipe break we were in desperate need of a trustworthy team to help. SERVPRO of Springfield was able to come out and got us clean and restored ASAP.
At work, there was a bit of a mess with the bathroom from a customer and it was beyond our team's abilities. Thank you to this crew for their excellent and quick work.
We had some fire damage in our building due to nearby wildfires and lingering soot and smoke damage. The crews did a great job cleaning and were incredibly nice and professional.
They were incredibly good at communicating with us about the process of the job and the progress as things went. Thank you for your help!
About Us
SERVPRO of Springfield / East Lane County is under the new ownership of Jordan Katz and Benjamin and Lisa Sussman. Jordan and Ben bring their years of experience in the construction industry to the franchise, and Lisa brings her expertise in communications and public relations to the team. Their success comes from putting the needs of their customers first and from creating the best customer experience for all the people they proudly serve.
“We believe in being kind, honest, and always doing the right thing. When you focus on doing good work, taking care of your customers and employees, and giving them the best service, you possibly can, the rest tends to fall into place.” Owner, Lisa Sussman
SERVPRO of Springfield / East Lane County is a full-service restoration and construction provider. Our team is highly trained and certified in property damage restoration by the Institute of Inspection Cleaning and Restoration Certification (IICRC).
We specialize in cleaning and restoring residential and commercial properties after a fire, smoke, or water damage. We also provide crawl space inspections and are trusted leaders in mold mitigation and remediation. Additionally, we offer a full range of specialty cleaning services that go beyond the scope of a traditional cleaning service.
When the damage is extensive, we can oversee a full range of building and reconstruction services, providing our customers with one convenient person managing the entire restoration from start to finish. You can trust us to restore your damage, “Like it never even happened.”
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