Meet Our Team
Here to Help® 24/7.
SERVPRO of North Eugene / NW Lane County
Ben
Ben is one of the founders of the company and has overseen our growth from having no clients and no book of business to becoming one of the largest SERVPRO locations in San Diego.
Ben cares deeply about taking care of our employees, offering superior service, and being truthful and having integrity in all he does.
In his spare time, you can find him with his wife and two young sons.
Jordan
Jordan is one of the founders of our SERVPRO location, and has been instrumental to the growth and success of our company.
Jordan makes it his mission to ensure a high quality of service from our production team, including clean jobsites and taking extra care to leave homes and businesses better than when we found it.
In his spare time, he is usually at the beach or hanging out at home with his fiancé and two cats.
Lisa
Lisa joined the team officially in 2017, but has been around the SERVPRO family since 2015 when Ben started the company.
Lisa oversees all of our business development efforts, client success and communication, and helps out the office staff when they're BUSY - which is pretty much all the time.
In her spare time, she enjoys working out and being with Ben and their two young sons.
Karla Mottale
Karla Mottale
Sales/ Marketing
Team Member Since 2022
Karla likes spending quality time with her daughter and enjoys going to local parks to play and explore.
Karla is a huge foodie and loves trying new restaurants and places in the greater Eugene area trying out new foods and new community spots.
What our
customers are saying
Our house was impacted by wildfire soot and odor and we were lost on what to do. But the team at North Eugene cleaned it up and removed the smell.
I was amazed and pleased with the work that SERVPRO did with the packing up of the rooms, especially when we were able to return and unpack, I found nothing broken.
SERVPRO was such a lifesaver. After getting an awful reference from our property management I reached out to SERVPRO and they saved the day.
Ever since SERVPRO came and dried my kitchen after a flood. They were nice and very professional. Made a terrible situation a lot better. I highly recommend them.
SERVPRO was excellent! They communicated through the process and what to expect next. They were prompt and professional and got everything back to normal quickly. Tara is awesome!
We had a cleanup needed at our commercial rental property and this team did not disappoint.
Great job. The team was professional and hardworking. I would definitely use them if I ever have an issue again.
Thanks for doing great work ar our warehouse. I hope we never need you again, but if we do, I know who to call.
It is so great to have a team in the community we can trust and rely on.
Our house was impacted by wildfire soot and odor and we were lost on what to do. But the team at North Eugene cleaned it up and removed the smell.
I was amazed and pleased with the work that SERVPRO did with the packing up of the rooms, especially when we were able to return and unpack, I found nothing broken.
SERVPRO was such a lifesaver. After getting an awful reference from our property management I reached out to SERVPRO and they saved the day.
Ever since SERVPRO came and dried my kitchen after a flood. They were nice and very professional. Made a terrible situation a lot better. I highly recommend them.
SERVPRO was excellent! They communicated through the process and what to expect next. They were prompt and professional and got everything back to normal quickly. Tara is awesome!
We had a cleanup needed at our commercial rental property and this team did not disappoint.
Great job. The team was professional and hardworking. I would definitely use them if I ever have an issue again.
Thanks for doing great work ar our warehouse. I hope we never need you again, but if we do, I know who to call.
It is so great to have a team in the community we can trust and rely on.
About Us
SERVPRO of South Eugene and Northwest Lake County is a full-service restoration and construction provider and can manage any restoration job from the initial cleanup phase to the final restoration and reconstruction phases, providing our customers with one convenient point of contact for the entire job.
We are now under the new leadership of owners Jordan Katz and Benjamin and Lisa Sussman. Jordan and Ben are best friends who have known each other since childhood and bring their years of experience in the construction industry to the franchise. Lisa brings her strong background in communications and public relations to the team. They attribute their success to putting the needs of each customer first.
“We have the best team with the biggest hearts, and we love helping people. We treat every customer with the empathy they deserve, and we always focus on doing what is best for each customer.” Lisa Sussman, Owner
We specialize in cleaning and restoring residential and commercial properties after a fire, smoke, or water damage. We also provide crawl space inspections and are trusted leaders in mold mitigation and remediation. Additionally, we offer a full range of specialty cleaning services that go beyond the scope of a traditional cleaning service.
Our local North Eugene and Northwest Lane County team is highly trained and certified in property damage restoration by the Institute of Inspection Cleaning and Restoration Certification (IICRC). You can rely on us to restore your property damage, “Like it never even happened.”
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