About Us
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SERVPRO of West Akron
About Us
In 1990, John Caveney purchased the franchises SERVPRO® of West Akron and SERVPRO® of Stark County, BSM (Business Service Maintenance). SERVPRO® of West Akron is your preferred local company for fire and water restoration services in Summit County, Ohio and SERVPRO® of Stark County is your local commercial cleaning company in Stark and Summit County. In 1990, John Caveney, purchased both franchises and in 2000 his daughter, Maureen Gentile, joined him and in 2002 his other daughter, Laurie Kolenz, joined the family business. March of 2017, John passed away making his daughters Maureen and Laurie owners of both franchises.
As a family run business, SERVPRO® of West Akron understands how stressful and confusing it can be when your home or business has suffered from a water loss due to a pipe-break, flood, sewage backup, toliet overflow, sump pump backup, etc. and you may not know where to start. Our cleaning and restoration crews have been professionally trained to help lift the burden off your shoulders and handle your disaster from day one, no matter the size.
We also specialize in the cleanup after a fire damage to your home or business. We understand how devasting this can be to business and homeowners. Our team will treat your belongings and your property with extreme care and respect during this crisis. SERVPRO® of West Akron has a 24/7 emergency construction board up team that can secure your property after it has been fire damaged. This division can also restore and rebuild your home to pre-loss condition.
Our crews are IICRC certified and trained in fire, water, mold, bio-hazard and vandalism cleanup and restoration, meaning we are equipped with the knowledge, experience, and technology to help make your disaster “Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO® of West Akron today at 330-867-5723!
SERVPRO® of West Akron is locally owned and operated.
Meet our Management Team:
- Laurie Kolenz – Owner
- Maureen Gentile - Owner
- Tracy Myers – Job File Coordinator & Office Manager
- Kathy Haslam – Administrative Assistant
- Mary Keister-Whitmyer– Marketing Director
- Patti Wallick – Marketing Representative
- Julie Workman – Social Media Marketing Manager
- Jesse Lee – Production Manager
- Joe Embrogno – Estimator
- Alex Jogerst – Estimator
- Heather Kinback – Estimator
- Sharon Nagy – Controller
Service Area
Certifications
- RRRP - Lead-Based Paint Activities and Renovation
- UFT - Upholstery & Fabric Cleaning Technician
- ECTP - Employee Certification Training Program
- OCT - Odor Control Technician
- IICRC Certified Firm
- WRT - Water Damage Restoration Technician
- CCT - Carpet Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- RRT - Carpet Repair & Reinstallation Technician
- ASD - Applied Structural Drying Technician
Payment Info
The following cards are accepted:What our
customers are saying
Thank you SERVPRO for great service!
Very professional courteous knowledgeable whole experience was as painless as possible!
My basement flooded causing severe damage. The crew that arrived on site were very helpful . I would recommend them in any catastrophe. Thank you Heather and your outstanding team members .
I really appreciate how prompt and quickly you got here. Thank you.
Great timely service - very professional and personal.
My husband and I are building a home. We needed the basement cleaned from the cement dust. We are so impressed how SERVPRO cleaned our basement. They cleaned every nook and cranny even washed the basement. It was ready for painting. The professionalism of SERVPRO was amazing and Buddy, was our Superman that led the charge to have our basement cleaned up. Thank you SERVPRO!
Fast and friendly service, Thanks SERVPRO
Thank you for your prompt service. Will always recommend this company.
Alex was very professional and made sure I fully understood everything that needed done, I will definitely recommend to others.
Thank you SERVPRO for great service!
Very professional courteous knowledgeable whole experience was as painless as possible!
My basement flooded causing severe damage. The crew that arrived on site were very helpful . I would recommend them in any catastrophe. Thank you Heather and your outstanding team members .
I really appreciate how prompt and quickly you got here. Thank you.
Great timely service - very professional and personal.
My husband and I are building a home. We needed the basement cleaned from the cement dust. We are so impressed how SERVPRO cleaned our basement. They cleaned every nook and cranny even washed the basement. It was ready for painting. The professionalism of SERVPRO was amazing and Buddy, was our Superman that led the charge to have our basement cleaned up. Thank you SERVPRO!
Fast and friendly service, Thanks SERVPRO
Thank you for your prompt service. Will always recommend this company.
Alex was very professional and made sure I fully understood everything that needed done, I will definitely recommend to others.