About Us
Here to Help® 24/7.
SERVPRO of Toledo Southwest
About Us
SERVPRO of Toledo Southwest understands the stress and worry that comes with a fire or water damage and the disruption it causes your life, home or business. Should this happen to you, trust the company with an A+ rating from the Better Business Bureau to know you are in good hands. “Helping restore the present to protect the future” is the promise our team offers those who need us when disaster strikes.
Michal Fosdick, Founder and President at SERVPRO of Toledo Southwest, is proud of the company she has been building since 1996. Michal’s hard work, compassion and knowledge has given her the praise of her many clients and cemented her an exceptional reputation within the restoration and insurance industries. Day or night Michal has been there for her customers when they need her the most. Her hands-on leadership style and sleeves rolled up approach earns her the respect, hard work and loyalty of her staff. Michal is a proud mother and grandmother and enjoys ever opportunity to play that role.
Dennis Fosdick, Jr., Vice President of Operations, oversees day to day operations of the many crews that crisscross Northeast Ohio on daily basis. A graduate of Medina High School Dennis has spent his entire life in the restoration and construction industry. Dennis has traveled to over 17 states working through Hurricanes, Floods and Polar Vortex’s to help those in need. Dennis brings the knowledge he gained traveling the United States home to Ohio to help daily our friends and neighbors when an emergency hits home. Dennis shares the love of his company, sports and good steak with his son that he is grooming to be 3rd generation in the family business.
Melanie Tremmel, Office Manager, handles all in house operations. Melanie has been in the Customer Service Industry her entire career which makes her ideal for the many tasks she handles daily including Office management, Human Resources, Customer Relations and Scheduling, and anything and everything we need to get the job done. A lifelong Parma resident Melanie recently moved closer to the office to be near what she loves. Safe to say if you have an emergency 24/7 you will hear Melanie’s voice on the line helping make it “Like it never even happened.”
Albert Atkins, Director of Sales and Marketing, oversees social media, community relations, information technology and territory management. Albert has been an owner and manager in the construction and real estate industries which has taught him a wide range of skills that enhance the customer experience. Having a large blended family Albert has honed his skills in negotiations, diplomacy and patience along the way. If you are looking to talk business Albert prefers it to be on the beach or the tennis court on Cleveland’s westside.
Service Area
Certifications
- OSHA - 10-hour General and/or Construction Industry Training Program
- CDS - Commercial Drying Specialist
- FSRT - Fire & Smoke Damage Restoration Technician
- RRT - Carpet Repair & Reinstallation Technician
- ECTP - Employee Certification Training Program
- WRT - Water Damage Restoration Technician
- IICRC Certified Firm
- OSHA - Other Training
- OSHA - 30-hour General and/or Construction Industry Training Program
- CCT - Carpet Cleaning Technician
- OCT - Odor Control Technician
- RRRP - Lead-Based Paint Activities and Renovation
- MTC - Master Textile Cleaner
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- CRT - Color Repair Technician
- Master Fire & Smoke Restorer
- HST - Health and safety Technician
- AMRT - Applied Microbial Remediation Technician
- MWR - Master Water Restorer
- UFT - Upholstery & Fabric Cleaning Technician
- ASD - Applied Structural Drying Technician
What our
customers are saying
Your Team is doing a fantastic job. I have some more things I would like to schedule for them to clean.
Joe has been really good. Professional and helpful.
SERVPRO has done many units in the building I manage. They always do a great job that is why we always call them back.
All was great. Very professional and caring. Would defiantly recommend.
Great job! Was very pleased with the outcome!
The crew that was there did an excellent job. Would give all 10's if I could.
5 Stars!
Dean was amazing! He went in the crawl space with a broken wrist just to make sure that his guys had done the work to his satisfaction. He was very attentive and picked up everytime she called. I would highly recommend SERVPRO
The team included Dean as the project manager, and Daniel, Jesus, Will and Cody. They were all very nice and professional. They came on time and did a thorough job. I was provided with a detailed written estimate that listed out every detail of what would be done with the cost. They also got here within a few hours after I noticed the water. Would use again!
Your Team is doing a fantastic job. I have some more things I would like to schedule for them to clean.
Joe has been really good. Professional and helpful.
SERVPRO has done many units in the building I manage. They always do a great job that is why we always call them back.
All was great. Very professional and caring. Would defiantly recommend.
Great job! Was very pleased with the outcome!
The crew that was there did an excellent job. Would give all 10's if I could.
5 Stars!
Dean was amazing! He went in the crawl space with a broken wrist just to make sure that his guys had done the work to his satisfaction. He was very attentive and picked up everytime she called. I would highly recommend SERVPRO
The team included Dean as the project manager, and Daniel, Jesus, Will and Cody. They were all very nice and professional. They came on time and did a thorough job. I was provided with a detailed written estimate that listed out every detail of what would be done with the cost. They also got here within a few hours after I noticed the water. Would use again!