About Us
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SERVPRO of South & East Stark County
About Us
In 2000, Laurie Kolenz, purchased the franchise SERVPRO of S&E Stark County. Laurie joined her dad, John Caveney, who owned SERVPRO of West Akron and sister, Maureen Gentile, owner of SERVPRO of Northwest Stark County. In March of 2017, John passed away making his daughters Maureen and Laurie owners of all three franchises.
SERVPRO of S&E Stark County is a 24-hour emergency fire and water cleanup and restoration for residential and commercial properties. Our technicians are highly trained in water damage restoration, fire damage restoration, mold remediation, bio-hazard and vandalism cleanup and can handle any size job from beginning to the end. SERVPRO of S&E Stark County has a 24/7 emergency construction board up team that can secure your property after it has been fire, storm or wind damaged. This division can restore and rebuild your home to pre-loss condition.
As a family run business, we understand how traumatic and complicating it can be when your home or business has been damaged from fire, smoke, water or mold and you may not know where to begin. Our crews are IICRC certified and trained and are equipped with the knowledge, experience, and technology to help make your disaster “Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO of S&E Stark County today.
SERVPRO of S&E Stark County is locally owned and operated.
Meet our Management Team:
- Laurie Kolenz – Owner
- Tracy Myers – Job File Coordinator & Office Manager
- Kathy Haslam– Administrative Assistant
- Mary Keister-Whitmyer– Marketing Director
- Julie Workman - Social Media Marketing Coordinator
- Patti Wallick – Marketing Representative
- Jesse Lee – Production Manager
- Joe Embrogno – Estimator
- Alex Jogerst – Estimator
- Heather Kinback – Estimator
- Sharon Nagy – Controller
Service Area
Certifications
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- RRT - Carpet Repair & Reinstallation Technician
- UFT - Upholstery & Fabric Cleaning Technician
- WRT - Water Damage Restoration Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- IICRC Certified Firm
Payment Info
The following cards are accepted:Affiliations
- Alliance Chamber of Commerce
What our
customers are saying
Great customer service!! Highly recommended!!
Great and friendly customer service
Very nice and courteous staff!
I can't improve on Perfection.
Great timely service - very professional and personal.
Great customer service! They took care of all of my issues and handled it in a very timely manner.
Wonderful, prompt service and Alex did a great job!
Prompt, very friendly, great customer care.
Prompt and excellent customer service!!
Great customer service!! Highly recommended!!
Great and friendly customer service
Very nice and courteous staff!
I can't improve on Perfection.
Great timely service - very professional and personal.
Great customer service! They took care of all of my issues and handled it in a very timely manner.
Wonderful, prompt service and Alex did a great job!
Prompt, very friendly, great customer care.
Prompt and excellent customer service!!