I found Shawn to be a very straight shooter and it was a pleasure dealing with him to resolve my mold issue, and also my raccoon feces issue, which I did not realize was such a potential hazard until he informed me (which I verified on my own too). I will use him again on all my projects that need his expertise.

Horrible smell after the fire -- maybe in vents? One treatment from your deodorizer and the smell is gone. Thanks!

I was shocked to find mold in our home this summer, but your team was fast in handling the problem. Thank you!

Went above and beyond! Got things handled quickly and explained everything. Highly recommend them.

Your professionals took the time to explain the process to me and were very patient in a stressful situation. Thank you all so much.

Our power had been off long enough to spoil everything in the refrigerator and freezer--Rancid smell. We cleaned with no luck. Our adjuster suggested we try SERVPRO, so I called on a Friday night and Shawn was willing to come right out, but we said no, tomorrow is okay. He came and suggested that it may have been off for too long and it will be tough if not impossible to remove the smell. He worked hard cleaning, wiping, and deodorizing. It worked--smell and odor is gone!!

While I wanted to repair the damage on my own, I knew it was a little more than I could do. Thanks to your team, we did not wait to get our home restored. It looks great.

Mr. Young, I am writing to thank you for some exceptional service that you provided one of my insureds. They called me so very pleased with SERVPRO of South Columbus!! You went out on a Saturday and were very helpful, accommodating, professional, and resolved their issue. My client was so happy they even called me back with your business info and insisted that I should call you for others with water damage, fire damage, mold damage, biohazard cleanup, or other cleaning needs. Thank you!!!

Many people have asked how my house looks so good after the flooding in our neighborhood, and I cannot help but talk their ear off about SERVPRO. They have made me a believer. 

I found Shawn to be a very straight shooter and it was a pleasure dealing with him to resolve my mold issue, and also my raccoon feces issue, which I did not realize was such a potential hazard until he informed me (which I verified on my own too). I will use him again on all my projects that need his expertise.

Horrible smell after the fire -- maybe in vents? One treatment from your deodorizer and the smell is gone. Thanks!