About Us
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SERVPRO of Upper East Side
About Us
When it comes to restoration and recovery work, we have many high-end establishments and properties throughout the Upper East Side here in Manhattan that requires a prompt response from highly trained professionals. We stay dedicated to continually train and educate ourselves to become top representatives of the industry, and a wise choice for thorough and effective restoration service in the community we serve. This dedication to our customers begins with the leadership and guidance of our owner Thomas Fox.
The entire team is passionate about the work that we do and the effective equipment that we use to do it. We know that every customer wants to get treated like they are family, and we work hard to communicate with our clients through every phase of recovery. To ensure that their needs, wants, and concerns are getting addressed sufficiently.
While many favorite films and television programs like Gossip Girl have gotten filmed throughout the Upper East Side and its posh and regal neighborhoods, we also have become a hub of cultural and artistic expression with the Smithsonian, Guggenheim Museum, Metropolitan Museum of Art, and other centers. Even with all the reasons that tourists and New Yorkers have to visit this stretch of Manhattan, the most significant volume of properties and businesses here belong to our neighbors, friends, and colleagues. As a locally owned and operated restoration company we share the same streets and avenues with you.
As a reputable recovery team, we strive always to have a finger on the pulse of our area, and this can get seen through the memberships and seats with the Chamber of Commerce, NAPO, BBB, Blue Goose, and NASMM. We also work to give back to the communities here in every way that we can throughout our direct partnerships, sponsorships, and donations of time and resources to organizations like the American Cancer Society, the Red Cross, and Specialized Autism Support.
We know that no matter where you are, disasters can strike with little warning or mercy. Our experienced IICRC-Certified technicians have accreditations and certifications in every facet of the restoration industry to help our customers overcome whatever emergency they face.
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- HST - Health and safety Technician
- OCT - Odor Control Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- CMT - Commercial Carpet Maintenance Technician
- ASD - Applied Structural Drying Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- AMRT - Applied Microbial Remediation Technician
- CCT - Carpet Cleaning Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- FCT - Floor Care (Hard Surfaces) Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- ECTP - Employee Certification Training Program
- UFT - Upholstery & Fabric Cleaning Technician
Payment Info
The following cards are accepted:What our
customers are saying
A+ service all the time. I’ve called SERVPRO a few times as well as my neighbors and this was the first time I used them for my business in the city. Impressive as usual. I know that anytime I use SERVPRO, I know I’m in great hands.
SERVPRO always comes in the Clutch. I’ve never been disappointed. Great Customer service, I deal with Ashley and Nicole all the time and they are very helpful. Such great ladies to deal with. They really care about their clients.
I even received a Christmas card from them. This is a company that really cares about satisfying their customers and leaving and everlasting impression.
Kudos to SERVPRO for always delivering First Class service.
Thanks again, for turning around such a mess and for working with our insurance company. We appreciate your honesty and most of all the quality work that was done. Also want to thank you for being reliable and following through on your word. You and your team are wonderful.
I've used for the 3rd time this year for water related issues and I never have anything bad to say about them. Great Group of guys and I never have to oversee their work. SERVPRO is very efficient and professional group of guys. I know I can always count on them no matter the day or time.
Cannot say enough good things about SERVPRO of Upper EastSide. They do a great job and really care about their clients! They're worth every penny ... for how professional, responsive and ethical they are. Knowing what I know about mold now, I feel so lucky that I found them! Everybody I've dealt with is great ... Tom, Pablo, Mario. Pablo takes the prize by patiently addressing every concern and question with his expertise and by making you feel that his company really cares. They just try to do the right thing every step of the way. Cannot recommend them enough!
Thanks Guys!
I use SERVPRO very frequent for general cleaning and I love them. I'm always impressed with their level of professionalism and service. I know I can always count on them.
Fast, Prompt, professional, caring, polite not sure what other words to use. Thanks to Pablo who was the crew chief. Thank you.
Never Fails to call SERVPRO. I use them on regular basis for basic floor and rug cleaning. Great level of professionalism. Great group of guys.
SERVPRO is my preferred vendor for all of my cleanup and restoration purposes. Working with Chris and Ashley is always a delight. Polite and Professional is best way for me to describe these guys.
A+ service all the time. I’ve called SERVPRO a few times as well as my neighbors and this was the first time I used them for my business in the city. Impressive as usual. I know that anytime I use SERVPRO, I know I’m in great hands.
SERVPRO always comes in the Clutch. I’ve never been disappointed. Great Customer service, I deal with Ashley and Nicole all the time and they are very helpful. Such great ladies to deal with. They really care about their clients.
I even received a Christmas card from them. This is a company that really cares about satisfying their customers and leaving and everlasting impression.
Kudos to SERVPRO for always delivering First Class service.
Thanks again, for turning around such a mess and for working with our insurance company. We appreciate your honesty and most of all the quality work that was done. Also want to thank you for being reliable and following through on your word. You and your team are wonderful.
I've used for the 3rd time this year for water related issues and I never have anything bad to say about them. Great Group of guys and I never have to oversee their work. SERVPRO is very efficient and professional group of guys. I know I can always count on them no matter the day or time.
Cannot say enough good things about SERVPRO of Upper EastSide. They do a great job and really care about their clients! They're worth every penny ... for how professional, responsive and ethical they are. Knowing what I know about mold now, I feel so lucky that I found them! Everybody I've dealt with is great ... Tom, Pablo, Mario. Pablo takes the prize by patiently addressing every concern and question with his expertise and by making you feel that his company really cares. They just try to do the right thing every step of the way. Cannot recommend them enough!
Thanks Guys!
I use SERVPRO very frequent for general cleaning and I love them. I'm always impressed with their level of professionalism and service. I know I can always count on them.
Fast, Prompt, professional, caring, polite not sure what other words to use. Thanks to Pablo who was the crew chief. Thank you.
Never Fails to call SERVPRO. I use them on regular basis for basic floor and rug cleaning. Great level of professionalism. Great group of guys.
SERVPRO is my preferred vendor for all of my cleanup and restoration purposes. Working with Chris and Ashley is always a delight. Polite and Professional is best way for me to describe these guys.