Meet Our Team
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SERVPRO of North Rensselaer / South Washington Counties
Angela Griffis
Angela is our Office Manager here at SERVPRO of Bennington & Rutland Counties. She has been with our franchise for 6 years.
Angela has over 20+ years’ experience in customer service and has a Degree Certification in Computer System Management as well as being water certified through the IICRC.
Outside of work Angela enjoys spending time with her family and volunteering in the community.
Emily Bradley
Emily is a Job File Coordinator here at SERVPRO of North Rensselaer/ South Washington Counties. She has been with our franchise for 2 years. Her job responsibilities include keeping all files and documentation for all claims organized for the customers and the insurance companies. Emily has been part of the team for over a year and always has a smile on her face no matter what task she is doing.
She has several years’ experience in customer service and office work.
In her free time, Emily enjoys spending time with her children and her family who many are also a part of our SERVPRO team.
Grace Rodriguez
Grace is our Dispatch & Receptionist here at SERVPRO of North Rensselaer/South Washington Counties. She has been with our franchise for 3 Months.
Grace has experience in customer service and office relations. Grace has a positive and friendly approach to our customers' needs and continues to apply her positive personality with everyone she comes in contact with. We are happy to have her as part of our SERVPRO®; team and look forward to seeing her continue to bloom.
Outside of work Grace enjoys spending her free time traveling and she enjoys reading.Carl Heuser
Carl is one of the Restoration Manager here at SERVPRO of North Rensselaer/South Washington Counties. Carl has been a dedicated member of our team for 12 years. With those 12 years of experience Carl is responsible for managing the mitigation and restoration department. He manages all projects from start to finish. He and his team are always focused on quality work and our client’s satisfaction.
Carl is certified through the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Water Remediation, Fire Remediation, as well as Trauma and Biohazard Remediation. Carl is also certified through the New York Department of Health Mold Programs as a Mold Abatement Supervisor.
In his free time, Carl enjoys spending time with his children, grandchildren, and cheering on the Washington Commanders.
Harley Colton
Harley is one of the Restoration Supervisor at SERVPRO of North Rensselaer/South Washington Counties. He has been with us for 4 years and through dedication and a strong focus he has advanced quickly as one of our Production Managers. As Production Manager, Harley is responsible for managing mitigation projects, from start to finish.
Harley is trained in advanced cleaning and restoration techniques and is certified through the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Water Remediation, Fire Remediation, as well as Trauma and Biohazard Remediation. He is also certified through the New York Department of Health Mold Programs as a Mold Abatement Supervisor.
Harley served in the Army National Guard for many years. When Harley is not at work, he enjoys spending time with his family. Some of Harley’s hobbies include painting, sculpting, and watching the Star Wars series.
Jake Griffis
Jake is our Construction Manager here at SERVPRO of North Rensselaer/ South Washington Counties. He is responsible for our entire reconstruction division and handling all our customers reconstruction needs.
Jake has over 20 years’ experience in the construction industry as well as experience several years’ experience in management.
In his free time, Jake enjoys spending time with his family, hunting, and working on his truck.
Daniel Daigneault
Dan is a Restoration Supervisor here at SERVPRO of North Rensselaer/ South Washington Counties who has been with us for 3 years.
Dan has completed our rigorous SERVPRO Employee Certification Training Program. This training also emphasizes listening skills, customer service, and exceeding our customers’ expectations. Dan is certified through the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Water Remediation and Fire Remediation. He is also certified through the New York Department of Health Mold Programs as a Mold Abatement Supervisor as well as being OSHA 10 Certified and RAMSET Certified.
In his free time, Dan enjoys drawing, working out, and spending quality time with his family.
Robert Toohey
Robert is a Restoration Supervisor here at SERVPRO of North Rensselaer/South Washington Counties. Robert has been with us for over 2 years.
Robert has completed our rigorous SERVPRO Employee Certification Training Program. He is also certified through the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Fire Remediation and Water Remediation. Robert is also certified through the NY State Department of Health Mold Program as a Mold Abatement Supervisor.
In his free time, Robert enjoys spending time with his family and riding ATVS.
Jeremy Gillis
Jeremy is a Restoration Supervisor here at SERVPRO of North Rensselaer/South Washington Counties. Jeremy has been with our franchise for over two years.
Jeremy has several years’ experience in management and customer service. He has completed our rigorous SERVPRO Employee Certification Training Program. Jeremy is certified through the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Water Remediation and Fire Remediation. Jeremy is also certified through NY State Department of Health Mold Program as a Mold Abatement Supervisor.
When he is not at work, Jeremy enjoys spending time with friends and family, hunting, and cheering on the Eagles.
Atrael Pineiro
Atrael is a Restoration Supervisor here at SERVPRO of North Rensselaer/South Washington Counties.
Atrael has several years’ experience in the construction industry. He has completed our rigorous SERVPRO Employee Certification Training Program. He has also been certified through the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Water Remediation. Atrael is also certified though NY State Department of Health Mold Program as a Mold Abatement Supervisor.
When he is not at work, Atrael enjoys spending time with his son, golfing, and watching football.
Tyler St. Pierre
Tyler is a Restoration Technician her at SERVPRO of North Rensselaer/ South Washington Counties.
Tyler has completed our rigorous SERVPRO Employee Certification Training Program. He is well versed in advanced cleaning and restoration techniques, the use of our state of the art equipment and exceeding our customer' expectations.
When Tyler is not at work he enjoys being with his wife and hanging out with his friends.
Ryan Landry
Ryan is a Restoration Technician here at SERVPRO of North Rensselaer/ South Washington Counties.
Ryan has completed our rigorous SERVPRO Employee Certification Training Program, as well as being versed in advanced cleaning and restoration techniques, the use of our state-of-the-art equipment and exceeding out customers' expectations.
When Ryan is not at working you can catch him with his friends and family.
Konur Barlow
Konur is a Restoration Technician here at SERVPRO of North Rensselaer/ South Washington Counties.
Konur has completed our rigorous SERVPRO Employee Certification Training Program, he is well versed in advanced cleaning and restoration techniques, the use of our state-of-the-art equipment and exceeding our customers’ expectations.
When he is not at work, Konur enjoys spending time with friends.
Wayne Wilbur
Wayne is a Restoration Technician here at SERVPRO of North Rensselaer/ South Washington Counties.
Wayne has completed our rigorous SERVPRO Employee Certification Training Program. He is well versed in advanced cleaning and restoration techniques, the use of state-of-the-art equipment and exceeding our customers expectations.
When Wayne is not at work you can find him spending time with his family.
Tom Danaher
Tom is a Restoration Technician here at SERVPRO of North Rensselaer/ South Washington Counties.
Tom has completed our rigorous SERVPRO Employee Certification Training Program. He is well versed in advanced cleaning and restoration techniques, the use of state-of-the-art equipment and exceeding our customers expectations.
When Tom is not at work, you can find him with his friends.
Stacey Starkey
Stacey is a Restoration Technician here at SERVPRO of North Rensselaer/ South Washington Counties.
Stacey has several years’ experience in Water & Fire Restoration. She has completed our rigorous SERVPRO Employee Certification Training Program, she is well versed in advanced cleaning and restoration techniques, the use of our state-of-the-art equipment and exceeding our customers’ expectations. Stacey is also NY State Mold Certified. She is also certified through the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Water Remediation.
In her free time, Stacey enjoys spending time with her children.
Chris Sigsbury
Chris is a Construction Superintendent here at SERVPRO of North Rensselaer/ South Washington Counties. Chris has several years of experience in the construction industry as well as customer service.
When Chris is not working he enjoys spending time with his friends and family.
Steve Rafferty
Steve is a Construction Technician here at SERVPRO of North Rensselaer and South Washington Counties.
Steve has many years of working in the construction industry as well as customer service.
When Steve is not working, you can catch him hanging out with his friends and family.
What our
customers are saying
Excellent job and all staff very professional!
Wonderful and considerate people!
John and his team went above & beyond during our difficult time. They arrived quickly and performed great work over the two weeks they were here. Their professionalism, timeliness and communication was very refreshing. They did an amazing job. We would HIGHLY recommend them to everyone!
We had a smoke-damage situation that affected 2 hotel rooms in July, peak season. SERVPRO handled our needs very quickly, professionally and thoroughly.
They did a complete evaluation of the damage, made a comprehensive list of areas and articles to be cleaned, and proceeded in a timely manner, making our downtime minimal. Their presence in the hotel was very non-invasive and they kept us in the loop the entire time.
We highly recommend this company to handle any cleanup & restoration needs. Kudos to John and company!
Professionalism, Quality, Responsiveness
Very pleased! Fast and efficient and friendly.
Robert went above and beyond with his work.
Extremely satisfied, Professional all through
Can't say enough good about this company. I was impressed with the quality of work, character of the workers and their courteous and compassionate attitude.
Excellent job and all staff very professional!
Wonderful and considerate people!
John and his team went above & beyond during our difficult time. They arrived quickly and performed great work over the two weeks they were here. Their professionalism, timeliness and communication was very refreshing. They did an amazing job. We would HIGHLY recommend them to everyone!
We had a smoke-damage situation that affected 2 hotel rooms in July, peak season. SERVPRO handled our needs very quickly, professionally and thoroughly.
They did a complete evaluation of the damage, made a comprehensive list of areas and articles to be cleaned, and proceeded in a timely manner, making our downtime minimal. Their presence in the hotel was very non-invasive and they kept us in the loop the entire time.
We highly recommend this company to handle any cleanup & restoration needs. Kudos to John and company!
Professionalism, Quality, Responsiveness
Very pleased! Fast and efficient and friendly.
Robert went above and beyond with his work.
Extremely satisfied, Professional all through
Can't say enough good about this company. I was impressed with the quality of work, character of the workers and their courteous and compassionate attitude.
About Us
John and Angie Flood opened their first business in 1997 named “Deep Clean Restoration.” It started as a carpet cleaning business, but grew over the years adding many services including water mitigation and fire restoration. In 2014, The Floods decided to become part of the SERVPRO family. Angie ended her career in nursing to run the office, and John continued to work with our crew out on the field.
We started as a small shop in Vermont and over the years expanded our company and opened a shop in Cambridge, NY. Cambridge, NY is centrally located between our servicing areas covering North Rensselaer Counties including but not limited to Hoosick Falls, Troy, Schaghtichoke, Cropseyville, and Petersburg and South Washington Counties including but not limited to Cambridge, Argyle, Granville, Fort Edward, Greenwich, and Salem.
Our team at SERVPRO of North Rensselaer/South Washington Counties not only comes prepared, but with over 20 years of experience in the restoration industry. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge and resources to restore your property.
Please visit and "LIKE" the SERVPRO of North Rensselaer/South Washington Facebook page to learn more about our franchise!
If you would like to schedule cleanup or restoration services for your residential or commercial property, please call our 24-hour emergency service today, (518)677-3444. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
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