Meet Our Team
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SERVPRO of Levittown, Bethpage
Rich & Shannon Delfino
Our proud and respected General Managers at SERVPRO of Levittown, Bethpage are Rich and Shannon Delfino, and they have over 40 years of combined experience in all aspects of restoration. Their insurance backgrounds are invaluable in providing our customers with the service that meets and beats their expectations.
Laura Avakian
Laura is our Office Manager & has SERVPRO experience dating to 2010. Laura has been working in the marketing/customer service/retail industry since she was 16. She is an entrepreneur owning and managing two online businesses. You can find Laura leading the fire damage pack-out team, managing and supporting the SERVPRO of Levittown, Bethpage marketing representatives, and creating content for our social media sites. She is there to answer phone calls as she is a customer service whiz. On her days off, Laura loves spending time with her family and cats. She is also a terrific line dancer, states her group of dancers.
Jose Turcios
Jose is a loyal senior technician who has been working hard for our SERVPRO franchise for ten consecutive years. Jose has over 22 years of restoration and construction background. When Jose manages to get some downtime, he enjoys spending it with his family, watching soccer games, and occasionally going to the fitness center.
Eileen Clark
Meet Eileen, our Administrative Assistant at SERVPRO of Levittown, Bethpage. She has over 15 years of administrative experience and is excited to bring her skills to our SERVPRO franchise. Eileen loves to spend time with her family and friends. She enjoys cooking and baking in her free time. She is an avid reader, typically finishing a book a week.
Dylan O'Regan
Meet Dylan, our (WRT) Water/Fire Restoration Crew Chief at SERVPRO of Levittown, Bethpage. Dylan offers a variety of construction and restoration experience in addition to a background in cleaning and maintenance. His knowledge and leadership are key assets during restoration services. In his spare time, Dylan enjoys hiking, kayaking, and competing in Jiu-Jitsu Competitions.
Jennifer Ohm
Say hello to our job file coordinator, Jenn! When you call SERVPRO of Levittown, Bethpage, chances are, you may be speaking with Jenn. Before coming to SERVPRO, Jenn was an Allstate Insurance adjuster, so she understands the intricacies of the restoration industry. When not on the job, Jenn enjoys time with friends & family. She also likes to go bowling and take in the cinema.
Abdul Ghanny
Abdul Ghanny is the Production Manager. He has been working with SERVPRO for 5 years. When he is not working he enjoys spending time with his family, traveling, gardening, and watching business blogs.
Edward Heins
Meet Edward Heins. Before water restoration he has learned many trades in general construction along his journey. He thoroughly enjoys turning wrenches, learning the art of jiu-jitsu, and spending time with his sisters.
Heather Ferraro
Heather is a Administrative Assistant at SERVPRO Team Luzzi. She has had 17 year experience in office, management, and administration. With 10 years experience in HVAC and construction. When she is not working she enjoys spending her time with her 14 year old son and dog doing outdoor recreation and watching documentaries on history.
Sal Rizzo
Sal Rizzo is a Restoration technician here at SERVPRO Team Luzzi. He has a few years under his belt of restoration experience. Before that he was a rifleman in the Marine Corps. He enjoys working on his car in spare time, going to the gym and spending time with his girlfriend.
Rich Pinto
Rich Pinto is a technician at SERVPRO Team Luzzi. He has several years of experience in restoration. He enjoys learning the field and is eager to jump into new projects. In his spare time he enjoys spending time going to car shows with his friends.
William Klipp
Bill is our Crew Chief at SERVPRO here at TEAM Luzzi. Bill started as a technician with us and has grown to become a key member of our team. Bill has a plumbing and HVAC background from previous work experience as a pipe fitter in a local union. This experience has been valuable in his role as a Crew Chief, where he brings a wealth of knowledge and skills to the team.
Outside of work, Bill enjoys a variety of outdoor activities such as fishing and riding motorcycles.
What our
customers are saying
Matthew, James and Jose were the best. So profession all in every way. Left my house clean and back to normal! ! Pleasure to work with.
SERVPRO was very responsive when I had a flood in my basement! Very professional staff. Very efficient. John Spezia was very helpful. Thankyou!!
John Spezia did an amazing job helping to clean up the water damage in my house!! I definitely recommend
The team from start to finish were so friendly and helpful. They truly made the experience pain free. More than reasonable prices and they completed the whole thing in such a timely fashion! I really couldn’t recommend them more!
Amazing, professional, prompt, helpful, compassionate service from Mark, Rich, Lauren and the entire SERVPRO Team..I would highly recommend them to anyone needing fire damage cleanup or any house cleanup for that matter…I can’t say enough great things! U guys rock! Thank u for everything, Jenn and Dean, North Babylon
From project manager down they were knowledgeable professional and courtesies and remediated our issues with great quality.
I would recommend serve pro to everyone I speak too. They were there as soon as we needed them and they did an amazing job. What a bunch of professional people. From the adjuster to the clean up crew they handled our situation. The commercial says like it never happened and they mean it. When they left the house it looked amazing. We couldn't be more happy. Thank you guys you're the best in the business. The Licata family.
We have used SERVPRO several times so far for three large jobs and we have been beyond pleased with the service. Rich and his teams are outstanding. SERVPRO was extremely professional and followed all safety protocols, state regulations and provided detailed air quality reports on an asbestos removal project. We definitely felt like we were in good hands. Another huge job required carpet removal and cleaning of an entire three floor house, which was left cleaner than we ever thought it could have been cleaned. A project involving the removal of basement insulation had the team cleaning, sanitizing and leaving the basement almost sparkling clean. We highly recommend SERVPRO!
This company was great.
I had a 2nd floor flood, which then flooded the main and basement levels.
The people were all polite and left the house and the grounds perfect.
I will recommend them whenever I can.
Matthew, James and Jose were the best. So profession all in every way. Left my house clean and back to normal! ! Pleasure to work with.
SERVPRO was very responsive when I had a flood in my basement! Very professional staff. Very efficient. John Spezia was very helpful. Thankyou!!
John Spezia did an amazing job helping to clean up the water damage in my house!! I definitely recommend
The team from start to finish were so friendly and helpful. They truly made the experience pain free. More than reasonable prices and they completed the whole thing in such a timely fashion! I really couldn’t recommend them more!
Amazing, professional, prompt, helpful, compassionate service from Mark, Rich, Lauren and the entire SERVPRO Team..I would highly recommend them to anyone needing fire damage cleanup or any house cleanup for that matter…I can’t say enough great things! U guys rock! Thank u for everything, Jenn and Dean, North Babylon
From project manager down they were knowledgeable professional and courtesies and remediated our issues with great quality.
I would recommend serve pro to everyone I speak too. They were there as soon as we needed them and they did an amazing job. What a bunch of professional people. From the adjuster to the clean up crew they handled our situation. The commercial says like it never happened and they mean it. When they left the house it looked amazing. We couldn't be more happy. Thank you guys you're the best in the business. The Licata family.
We have used SERVPRO several times so far for three large jobs and we have been beyond pleased with the service. Rich and his teams are outstanding. SERVPRO was extremely professional and followed all safety protocols, state regulations and provided detailed air quality reports on an asbestos removal project. We definitely felt like we were in good hands. Another huge job required carpet removal and cleaning of an entire three floor house, which was left cleaner than we ever thought it could have been cleaned. A project involving the removal of basement insulation had the team cleaning, sanitizing and leaving the basement almost sparkling clean. We highly recommend SERVPRO!
This company was great.
I had a 2nd floor flood, which then flooded the main and basement levels.
The people were all polite and left the house and the grounds perfect.
I will recommend them whenever I can.
About Us
At SERVPRO of Levittown/Bethpage, we understand the anxiety and worry that comes with dealing with a fire or water damage, and the effect it can have on your home or business. As a part of the SERVPRO Team Luzzi Franchise network, we're committed to providing you with the best restoration services to make the process as easy as possible.
We specialize in the cleanup and restoration of both residential and commercial property after a fire, smoke, or water damage. We also offer mold and mildew remediation services to ensure your home or business is healthy and safe.
Our staff is highly trained in property damage restoration, with initial and ongoing training at SERVPRO's corporate training facility and regular IICRC-industry certification. You can trust that our team has the skills and knowledge to restore your property to its pre-disaster condition.
With a nationwide network of qualified franchises, we have the resources to tackle any job, no matter the size or complexity. Our goal is to get you back to normal as quickly and efficiently as possible.
SERVPRO has been a trusted brand since 1967, and we're proud to continue to provide exceptional cleaning and restoration services to our community. If you're in need of our services, don't hesitate to give us a call. We're here to help you get back to your everyday life with minimal interruption.
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