Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
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Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Kingston / New Paltz
Kelly Morrissey Gamma
Kelly is the General Manager for SERVPRO of Western Dutchess County & Kingston/New Paltz. She is the daughter of owners, Gil & Sheryl Morrissey, and has grown up in the business over the last 21 years. She graduated Marist College and has been in the marketing department for over 10 years. Kelly is IICRC certified in Water Removal and Applied Structural Drying.
Mark Morgan
As we've continued to grow, we welcome Mark back to our team, having worked with our SERVPRO family from 2000-2012. Mark has over 20 years in the restoration industry and recently joined us as our Operations Manager. He oversees all aspects of each job as well as the production staff.
Mark is a certified Xactimate Trainer and holds tops certifications from the IICRC in microbial remediation, water restoration techniques and fire and smoke restorations.
We're thrilled to have Mark back with our team!
Elizabeth Jinks
Liz is the Office Manager for SERVPRO of Kingston/New Paltz. Liz has been a crucial part of our company for over 20 years! She is very well versed in the insurance industry and is responsible for all National Accounts & Accounts Receivables.
Corey Whitted
Corey Whitted is our Commercial Sales and Marketing Manager and has been a SERVPRO family member for over 8 years. You might recognize him as he served as the Vice President/AGM of the Hudson Valley Renegades for 12 years. Most recently he was Director of Operations for the Poughkeepsie Galleria Mall. He coaches the Beacon Xtreme 14U Softball team. Corey works directly with the marketing team, our operations team, the large loss team and the production division to ensure aggressive business development and client satisfaction.
Kemore Thompson
Estimator/Production Manager: Kemore has been with SERVPRO for over 14 years! Certifications include: IICRC-WRT, IICRC-FST, IICRC-ASD and is NYS Mold Licensed.
Alysia Ingrassia
Say hello to our Contents Manager/Estimator, Alysia! Alysia joined us over 2 years ago and has completed her Water Damage Restoration Certification and currently heads up all things relating to a client's personal property damage. Alysia has proved a huge asset to our growing family and has perfected a vital inventory system to make sure our client's personal belongings are taken care of the right way, the first time!
Roberto Ribadeneira
Roberto joins us with years of experience in the restoration industry and is one of our project estimators. Roberto is bilingual and has his OSHA 10 certificate as well as his Water Damage Restoration Technician certification. He's always got a smile on his face and truly enjoys helping everyone however he can!
Jose Campos
Jose joined our team in 2023 as a production manager but already having several years of mitigation and restoration experience. Jose is well versed in commercial and large loss damages, versatile with training scenarios and consistently looking to improve and propel our SERVPRO®; teams!
Steve DelSanto
Steve is our Reconstruction Team Estimator, evaluating what a home or business needs for rebuilding after the mitigation is complete. He works directly with the homeowners and their insurance adjuster to determine everything that is needed to get their property put back together after a loss. Steve has over 30 years in the construction industry and is well-versed in all areas of general contracting.
Cristina dos Santos
Controller- Cristina became affiliated with our team as a CPA with over 20 years experience! She handles all aspects of Accounts Payable, Receivable, Payroll administration, budget implementation and financial strategies. Cristina helps keep us going in the right direction!
Amy Mihalchik
Amy Mihalchik: Marketing Support Coordinator/Commercial Business Development- Amy joined SERVPRO in October of 2018 and comes to the team with an extensive background in sales and marketing from the property management and real estate fields. Amy is charged with all aspects of social media and online presence, advertising and promotions, positioning in the market place, strategic planning and growth, supporting the sales team, event coordination and creation of print and media materials.
Additionally, you'll see Amy out on the road in all areas of Western Dutchess County working with local businesses, properties and insurance companies. Wave hello if you see her in the green SERVPRO car!
Wanda Grinder
Wanda joined our team in 2019 as Commercial Business Development for the Ulster County businesses. She joins us with a background in sales in all avenues of mitigation services and is a licensed real estate agent. Wanda is a true team-spirit-minded person with a deep sense of commitment and caring.
Jamel Williams
Jamel is one of our Production Crew Chiefs and with our SERVPRO team for only a year, but he has stood out to be a go-to, reliable and all around fantastic guy! Jamel has a reassuring and knowledgeable personality making him someone you really want around in a crisis!
Courtney D'Agostino
Courtney has been with our SERVPRO family for close to 2 years and handles job file coordination for our clients and their insurance companies. Requiring daily file auditing, constant communication with our production teams and insurance adjusters, Courtney is thorough, precise and on point. She is a great addition to our team!
Shannon Greene
Shannon has been with our SERVPRO®; family for over a year and handles all dispatching, scheduling, customer care, and making sure our information is accurate and timely. Handling emergency damages can make our scheduling and job placement is like putting a puzzle back together all day long and Shannon is an integral part to our day to day operations.
Melissa Wood
Melissa has been with our SERVPRO for close to 3 years and handles job file coordination for our clients and their insurance companies. Requiring daily file auditing, reviewing scopes and estimates, rigorous communication with our production teams, insurance adjusters, and homeowners. Melissa is focused, detailed and manages expectations beautifully!
Justine Coapman
Justine has been with our SERVPRO family for close to 2 years and is one of our Reconstruction Superintendents. She focuses on the "putting it back together" phase for our clients in conjunction with their insurance requirements. Justine has a unique understanding of what it takes to get insureds back on their feet and helps make it "Like it never even happened" on a daily basis! She works directly with suppliers and contractors to meet expectations and always with a smile!
Sean Wayman
Sean is one of our Production Crew Chiefs and has been with SERVPRO®; since 2014. He is a licensed Mold Abatement Supervisor as well as ECTP, and WTR certified. He is dedicated, meticulous, detail oriented and has a passion for restoring damaged homes.
Devin Schein
Devin is a Production Technician with SERVPRO and has been with us for over 5 years. He is up for any kind of work, resourceful, loves the challenge of our field and knows what to do on any job that comes his way.
Matt Wayman
Matt is a Production Technician on the team and has been a part of the SERVPRO®; for over 3 years. He started working with SERVPRO right out of school and loves that every day on the job brings new experiences. He enjoys helping people when they need it the most and is always willing to go the extra mile.
What our
customers are saying
My hot water heater malfunctioned and leaked into my kitchen and living room, down to the crawl space and insulation there. The team from SERVPRO came in and immediately got to work, they answered all my questions, cleaned everything up and were very polite and understanding.
Very professional and courteous staff. They did the job quick and left my home cleaner than it was before they arrived!
Outstanding- prompt, courteous, detail-oriented and professional. Well done!
Thank you very much, I was impressed with the work done after a shower backed up in my house. The guys explained every step of the process to me and took care of everything with ease. Definitely recommend this company to anyone.
Their work was fast, neat, they cleaned up well. Thank you so much.
I am writing to recognize Wanda Grinder, she came to the rescue when we had a septic backup.
While I was familiar with SERVPRO’s services a friend suggested I call Wanda directly to ensure a team was expedited quickly and efficiently. My experience with Wanda was nothing less than exceptional. I was in a total state of panic, Wanda was calm but had a strong sense of urgency while being extremely compassionate. She gave direction on what I needed to do with my insurance company, and recommended a septic service provider because the plumber was not resolving the issue. She had her contact reach out to me immediately, had him onsite resolving the issue all within a couple of hours. She stayed in contact with me throughout to ensure we didn’t need anything else, and made sure the SERVPRO team was deployed as soon as we were ready. It was an extremely stressful situation for many reasons and Wanda made me feel totally supported. As an account management/customer service professional I truly value and recognize when someone goes above and beyond. I would also be remiss if I did not acknowledge Gil Ortiz who was very thorough and helpful, and the team that was onsite that did the cleaning (unfortunately I don’t recall these names but hopefully you can reference internally). They were all also very professional and provided superior service. While I hope not to have another disaster I would highly recommend Wanda and SERVPRO to family and friends.
The office staff was so understanding when I called for help with a terrible mess of water in my house. They made me feel very reassured and fixed the problems faster than I thought.
Had the team thoroughly clean my mother's home to get it ready to sell. Thanks to their great attention to detail, we got the home sold in 6 days!
As a property manager, there are a lot of people of moving parts and a lot of people to work with when it comes to remedying damage from water. Having used their services before, I knew to call SERVPRO right away when I found out one of our buildings had water in the basement. As usual, they were quick and took care of everything and all the questions. Always an easy choice to use this company.
My hot water heater malfunctioned and leaked into my kitchen and living room, down to the crawl space and insulation there. The team from SERVPRO came in and immediately got to work, they answered all my questions, cleaned everything up and were very polite and understanding.
Very professional and courteous staff. They did the job quick and left my home cleaner than it was before they arrived!
Outstanding- prompt, courteous, detail-oriented and professional. Well done!
Thank you very much, I was impressed with the work done after a shower backed up in my house. The guys explained every step of the process to me and took care of everything with ease. Definitely recommend this company to anyone.
Their work was fast, neat, they cleaned up well. Thank you so much.
I am writing to recognize Wanda Grinder, she came to the rescue when we had a septic backup.
While I was familiar with SERVPRO’s services a friend suggested I call Wanda directly to ensure a team was expedited quickly and efficiently. My experience with Wanda was nothing less than exceptional. I was in a total state of panic, Wanda was calm but had a strong sense of urgency while being extremely compassionate. She gave direction on what I needed to do with my insurance company, and recommended a septic service provider because the plumber was not resolving the issue. She had her contact reach out to me immediately, had him onsite resolving the issue all within a couple of hours. She stayed in contact with me throughout to ensure we didn’t need anything else, and made sure the SERVPRO team was deployed as soon as we were ready. It was an extremely stressful situation for many reasons and Wanda made me feel totally supported. As an account management/customer service professional I truly value and recognize when someone goes above and beyond. I would also be remiss if I did not acknowledge Gil Ortiz who was very thorough and helpful, and the team that was onsite that did the cleaning (unfortunately I don’t recall these names but hopefully you can reference internally). They were all also very professional and provided superior service. While I hope not to have another disaster I would highly recommend Wanda and SERVPRO to family and friends.
The office staff was so understanding when I called for help with a terrible mess of water in my house. They made me feel very reassured and fixed the problems faster than I thought.
Had the team thoroughly clean my mother's home to get it ready to sell. Thanks to their great attention to detail, we got the home sold in 6 days!
As a property manager, there are a lot of people of moving parts and a lot of people to work with when it comes to remedying damage from water. Having used their services before, I knew to call SERVPRO right away when I found out one of our buildings had water in the basement. As usual, they were quick and took care of everything and all the questions. Always an easy choice to use this company.
About Us
SERVPRO of Kingston/New Paltz understands the confusion, stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and make it "Like it never even happened."
We are faster to any size disaster, providing trusted services to both residential and commercial clients. We specialize in the restoration and remediation of your property no matter what the damage and can handle anything including soot, smoke, mold, carpets, air ducts and HVAC unit cleanings. We even have a reconstruction division to handle every aspect of re-building!
Certified and Trained-
Our methods and techniques to restore your home or business are proven best in the industry using state-of-the-art technology and equipment.
Our staff is consistently trained and certified in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Kingston/New Paltz.
We are a locally-owned and operated business, we live and work in this community too. We are close by and ready to respond immediately. Our franchise is part of a national network of over 1,700 Franchises, which allows us to address quicker with more resources. For major storms and disasters, we can even call upon special Disaster Recovery Teams for additional resources.
SERVPRO of Kingston/New Paltz is ready to respond and help 24 hours a day, 7 days a week to properly and efficiently clean and restore your house so it feels like home again.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
To learn more about our cleanup team and get to know us even better, check out SERVPRO of Kingston/New Paltz's Facebook page HERE! Click the "LIKE" button at the top of the page to stay in the know about great articles, tips, photos, events and contests!
If you would like to schedule service at your home or business, have any questions or need any assistance at all, call us.
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